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Remembering important information from the past and continuing to talk about it in the present are crucial in long-term conversations. However, previous literature does not deal with cases where the memorized information is outdated, which…

Computation and Language · Computer Science 2022-10-18 Sanghwan Bae , Donghyun Kwak , Soyoung Kang , Min Young Lee , Sungdong Kim , Yuin Jeong , Hyeri Kim , Sang-Woo Lee , Woomyoung Park , Nako Sung

Proactive dialogue systems aim to empower chatbots with the capability of leading conversations towards specific targets, thereby enhancing user engagement and service autonomy. Existing systems typically target pre-defined keywords or…

Computation and Language · Computer Science 2025-03-10 Bowen Wu , Wenqing Wang , Haoran Li , Ying Li , Jingsong Yu , Baoxun Wang

The recent advent of large language models (LLM) has resulted in high-performing conversational agents such as chatGPT. These agents must remember key information from an ongoing conversation to provide responses that are contextually…

Human-Computer Interaction · Computer Science 2023-08-04 Ziheng Huang , Sebastian Gutierrez , Hemanth Kamana , Stephen MacNeil

Publicly deploying research chatbots is a nuanced topic involving necessary risk-benefit analyses. While there have recently been frequent discussions on whether it is responsible to deploy such models, there has been far less focus on the…

Recently, large language models (LLMs), such as GPT-4, stand out remarkable conversational abilities, enabling them to engage in dynamic and contextually relevant dialogues across a wide range of topics. However, given a long conversation,…

Computation and Language · Computer Science 2025-08-26 Qingyue Wang , Yanhe Fu , Yanan Cao , Shuai Wang , Zhiliang Tian , Liang Ding

This review is the first step in a long-term research project exploring how social robotics and AI-generated content can contribute to the creative experiences of older adults, with a focus on collaborative drawing and painting. We…

Human-Computer Interaction · Computer Science 2023-09-18 Marianne Bossema , Somaya Ben Allouch , Aske Plaat , Rob Saunders

Chatbots have shown promise as tools to scale qualitative data collection. Recent advances in Large Language Models (LLMs) could accelerate this process by allowing researchers to easily deploy sophisticated interviewing chatbots. We test…

Human-Computer Interaction · Computer Science 2024-12-05 Alejandro Cuevas , Jennifer V. Scurrell , Eva M. Brown , Jason Entenmann , Madeleine I. G. Daepp

We present our ongoing research on applying a participatory design approach to using social robots for elderly care. Our approach involves four different groups of stakeholders: the elderly, (non-professional) caregivers, medical…

Human-Computer Interaction · Computer Science 2024-04-23 Barbara Sienkiewicz , Zuzanna Radosz-Knawa , Bipin Indurkhya

We present a work in progress that explores using a Large Language Model (LLM) as a design material for an interactive museum installation. LLMs offer the possibility of creating chatbots that can facilitate dynamic and human-like…

Human-Computer Interaction · Computer Science 2025-03-31 Maria Padilla Engstrøm , Anders Sundnes Løvlie

In this exploratory study we evaluated the engagement, performance and preferences of older adults who interacted with different citizen science tasks. Out of 40 projects recently active on the Zooniverse platform we selected top ones to be…

Computers and Society · Computer Science 2022-07-08 Kinga Skorupska , Anna Jaskulska , Rafał Masłyk , Julia Paluch , Radosław Nielek , Wiesław Kopeć

In the context of the high energy demand of large language models (LLMs) and growing concerns about global warming, there is significant demand for actionable recommendations that can help reduce emissions when utilizing such technologies.…

Computers and Society · Computer Science 2025-08-05 Boris Ruf , Marcin Detyniecki

As digital tools increasingly mediate mental health care, self-clone chatbots can offer a uniquely novel approach to intra-personal exploration and self-derived support. Trained to replicate users' conversational patterns, self-clones allow…

Human-Computer Interaction · Computer Science 2026-01-23 Mehrnoosh Sadat Shirvani , Jackie Crowley , Cher Peng , Jackie Liu , Thomas Chao , Suky Martinez , Laura Brandt , Ig-Jae Kim , Dongwook Yoon

Conversational recommender systems have attracted immense attention recently. The most recent approaches rely on neural models trained on recorded dialogs between humans, implementing an end-to-end learning process. These systems are…

Information Retrieval · Computer Science 2022-05-26 Ahtsham Manzoor , Dietmar Jannach

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

Computation and Language · Computer Science 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

Digital portals in retirement communities often create physical and cognitive barriers for older adults, leading to digital avoidance. Generative AI offers a solution by enabling natural language interaction, yet its adoption is hindered by…

Human-Computer Interaction · Computer Science 2026-03-13 Feng Chen , Luna Xingyu Li , Ray-Yuan Chung , Wenyu Zeng , Yein Jeon , Yizhou Hu , Oleg Zaslavsky

Large language models (LLMs) provide a new way to build chatbots by accepting natural language prompts. Yet, it is unclear how to design prompts to power chatbots to carry on naturalistic conversations while pursuing a given goal, such as…

Human-Computer Interaction · Computer Science 2024-05-08 Jing Wei , Sungdong Kim , Hyunhoon Jung , Young-Ho Kim

Understanding the needs of a variety of distinct user groups is vital in designing effective, desirable dialogue systems that will be adopted by the largest possible segment of the population. Despite the increasing popularity of dialogue…

Human-Computer Interaction · Computer Science 2019-02-13 Libby Ferland , Thomas Huffstutler , Jacob Rice , Joan Zheng , Shi Ni , Maria Gini

Assessing the quality of public transportation services requires the analysis of large quantities of data on the scheduled and actual trips and documents listing the quality constraints each service needs to meet. Interrogating such…

Artificial Intelligence · Computer Science 2025-05-30 Luca Fantin , Marco Antonelli , Margherita Cesetti , Daniele Irto , Bruno Zamengo , Francesco Silvestri

The development of natural language processing algorithms and the explosive growth of conversational data are encouraging researches on the human-computer conversation. Still, getting qualified conversational data on a large scale is…

Computation and Language · Computer Science 2020-02-13 Sihyeon Jo , Seungryong Yoo , Sangwon Im , Seung Hee Yang , Tong Zuo , Hee-Eun Kim , SangWook Han , Seong-Woo Kim

Clinical communication skills are essential for preparing healthcare professionals to provide equitable care across cultures. However, traditional training with simulated patients can be resource intensive and difficult to scale, especially…

Human-Computer Interaction · Computer Science 2025-06-16 Sandro Radovanović , Shuangyu Li