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Despite tremendous advancements in dialogue systems, stable evaluation still requires human judgments producing notoriously high-variance metrics due to their inherent subjectivity. Moreover, methods and labels in dialogue evaluation are…

Computation and Language · Computer Science 2023-08-01 Sarah E. Finch , James D. Finch , Jinho D. Choi

With the growth of social medias, such as Twitter, plenty of user-generated data emerge daily. The short texts published on Twitter -- the tweets -- have earned significant attention as a rich source of information to guide many…

Artificial Intelligence · Computer Science 2021-06-01 Sérgio Barreto , Ricardo Moura , Jonnathan Carvalho , Aline Paes , Alexandre Plastino

We propose WorldSense, a benchmark designed to assess the extent to which LLMs are consistently able to sustain tacit world models, by testing how they draw simple inferences from descriptions of simple arrangements of entities. Worldsense…

In this paper, we proposed a conceptual model to predict the chat experience in a natural language generation dialog system. We evaluated the model with 120 participants with Partial Least Squares Structural Equation Modeling (PLS-SEM) and…

Computation and Language · Computer Science 2023-05-30 Eason Chen

The goal of sentiment-to-sentiment "translation" is to change the underlying sentiment of a sentence while keeping its content. The main challenge is the lack of parallel data. To solve this problem, we propose a cycled reinforcement…

Computation and Language · Computer Science 2018-08-07 Jingjing Xu , Xu Sun , Qi Zeng , Xuancheng Ren , Xiaodong Zhang , Houfeng Wang , Wenjie Li

We consider the problem of sequential evaluation, in which an evaluator observes candidates in a sequence and assigns scores to these candidates in an online, irrevocable fashion. Motivated by the psychology literature that has studied…

Machine Learning · Statistics 2023-11-20 Jingyan Wang , Ashwin Pananjady

Users can discuss a wide range of topics with large language models (LLMs), but they do not always prefer solving problems or getting information through lengthy conversations. This raises an intriguing HCI question: How does instructing…

Human-Computer Interaction · Computer Science 2024-04-29 Shih-Hong Huang , Ya-Fang Lin , Zeyu He , Chieh-Yang Huang , Ting-Hao 'Kenneth' Huang

In this work, we report on the effectiveness of our efforts to tailor the personality and conversational style of a conversational agent based on GPT-3.5 and GPT-4 through prompts. We use three personality dimensions with two levels each to…

Human-Computer Interaction · Computer Science 2023-10-18 Heng Gu , Chadha Degachi , Uğur Genç , Senthil Chandrasegaran , Himanshu Verma

Accurate automatic evaluation metrics for open-domain dialogs are in high demand. Existing model-based metrics for system response evaluation are trained on human annotated data, which is cumbersome to collect. In this work, we propose to…

Computation and Language · Computer Science 2022-03-29 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

Pretrained, large, generative language models (LMs) have had great success in a wide range of sequence tagging and structured prediction tasks. Casting a sequence tagging task as a Seq2Seq one requires deciding the formats of the input and…

Computation and Language · Computer Science 2022-10-26 Karthik Raman , Iftekhar Naim , Jiecao Chen , Kazuma Hashimoto , Kiran Yalasangi , Krishna Srinivasan

As a general purpose technology without a concrete pre-defined purpose, personal chatbots can be used for a whole range of objectives, depending on the personal needs, contexts, and tasks of an individual, and so potentially impact a…

Computers and Society · Computer Science 2024-05-01 Kimon Kieslich , Natali Helberger , Nicholas Diakopoulos

Existing open-domain dialog models are generally trained to minimize the perplexity of target human responses. However, some human replies are more engaging than others, spawning more followup interactions. Current conversational models are…

Computation and Language · Computer Science 2020-09-16 Xiang Gao , Yizhe Zhang , Michel Galley , Chris Brockett , Bill Dolan

Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…

Computation and Language · Computer Science 2024-07-29 Yushan Qian , Wei-Nan Zhang , Ting Liu

The manual modeling of complex systems is a daunting task; and although a plethora of methods exist that mitigate this issue, the problem remains very difficult. Recent advances in generative AI have allowed the creation of general-purpose…

Software Engineering · Computer Science 2024-01-05 David Harel , Guy Katz , Assaf Marron , Smadar Szekely

Character-based dialogue (aka role-playing) enables users to freely customize characters for interaction, which often relies on LLMs, raising the need to evaluate LLMs' character customization capability. However, existing benchmarks fail…

This paper aims to quantitatively evaluate the performance of ChatGPT, an interactive large language model, on inter-sentential relations such as temporal relations, causal relations, and discourse relations. Given ChatGPT's promising…

Computation and Language · Computer Science 2024-01-29 Chunkit Chan , Jiayang Cheng , Weiqi Wang , Yuxin Jiang , Tianqing Fang , Xin Liu , Yangqiu Song

Reward models are used throughout the post-training of language models to capture nuanced signals from preference data and provide a training target for optimization across instruction following, reasoning, safety, and more domains. The…

Computation and Language · Computer Science 2026-04-24 Saumya Malik , Valentina Pyatkin , Sander Land , Jacob Morrison , Noah A. Smith , Hannaneh Hajishirzi , Nathan Lambert

Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

Human-Computer Interaction · Computer Science 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse

The release of ChatGPT has uncovered a range of possibilities whereby large language models (LLMs) can substitute human intelligence. In this paper, we seek to understand whether ChatGPT has the potential to reproduce human-generated label…

Artificial Intelligence · Computer Science 2023-04-25 Yiming Zhu , Peixian Zhang , Ehsan-Ul Haq , Pan Hui , Gareth Tyson

The increasing reliability of automatic speech recognition has proliferated its everyday use. However, for research purposes, it is often unclear which model one should choose for a task, particularly if there is a requirement for speed as…

Computation and Language · Computer Science 2023-02-24 Ryan Whetten , Mir Tahsin Imtiaz , Casey Kennington
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