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Context: Social aspects are of high importance for being successful using agile methods in software development. People are influenced by their cultural imprint, as the underlying cultural values are guiding us in how we think and act.…
This paper describes the development of a scale to measure technology acceptance in smart agriculture. The scale is intended for use in diverse situations, ranging for the evaluation of existing technologies already in widespread use, to…
The global audience for software products includes members of different countries, religions, and cultures: people who speak different languages, have different life styles, and have different perceptions and expectations of any given…
Usability testing is an essential part of product design, particularly for user interfaces. To enhance the reliability of usability evaluations, employing cognitive load measurement methods can be highly effective in assessing the mental…
A study was undertaken to determine the important usability factors (UF) used in the English and the non-English version of a website. The important usability factors were determined, based on a detailed questionnaire used in an…
Technological developments in the current era of globalization cannot be avoided, with increasingly rapid progress to become technology as a medium of information that is very much needed in life. Mailo store is one of the SMEs that have…
Current advance of internet allows rapid dissemination of information, accelerating the progress on wide spectrum of society. This has been done mainly through the use of website interface with inherent unique human interactions. In this…
Large-scale deployment of large language models (LLMs) in various applications, such as chatbots and virtual assistants, requires LLMs to be culturally sensitive to the user to ensure inclusivity. Culture has been widely studied in…
The aim of this paper is to review some work conducted in the field of user testing that aims at specifying or clarifying the test procedures and at defining and developing tools to help conduct user tests. The topics that have been…
This chapter aims to stress the importance of addressing culture when designing and implementing learning analytics services. Learning analytics have been implemented in different countries with the purpose of improving learning and…
Quality of website design is one of the influential factors of website success. How the design helps the users using effectively and efficiently website and satisfied at the end of the use. However, it is a common tendency that websites are…
In this study, a narrative literature review regarding culture and e-commerce website design has been introduced. Cultural aspect and e-commerce website design will play a significant role for successful global e-commerce sites in the…
The increasing ubiquity of language technology necessitates a shift towards considering cultural diversity in the machine learning realm, particularly for subjective tasks that rely heavily on cultural nuances, such as Offensive Language…
Usability evaluation is an essential method to support the design of effective and intuitive user interfaces (UIs). However, it commonly relies on resource-intensive, expert-driven methods, which limit its accessibility, especially for…
As digital games continue to be explored as solutions to educational and behavioural challenges, the need for evaluation methodologies which support both the unique nature of the format and the need for comparison with other approaches…
This paper describes the first stage of the ongoing development of two scales to measure online wellbeing and trust, based on the results of a series of workshops with younger and older adults. The first, the Online Wellbeing Scale includes…
In recent years, attention has increasingly focused on enhancing user satisfaction with user interfaces, spanning both mobile applications and websites. One fundamental aspect of human-machine interaction is the concept of web usability. In…
Online reviews have become essential for users to make informed decisions in everyday tasks ranging from planning summer vacations to purchasing groceries and making financial investments. A key problem in using online reviews is the…
Improving cultural competence of language technologies is important. However most recent works rarely engage with the communities they study, and instead rely on synthetic setups and imperfect proxies of culture. In this work, we take a…
Designing usable products is important to provide a competitive edge through user satisfaction. A first step to establish or improve a usability process is to perform a process assessment. As this may be costly, an alternative for…