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This research report proposes a structured solution to address the need for awareness of cultural and language in user design. It will include evaluated research on established methods that already exist. Discussed ideas about how to…
A multitude of web and desktop applications are now widely available in diverse human languages. This paper explores the design issues that are specifically relevant for multilingual users. It reports on the continued studies of Information…
Cross cultural research projects are becoming a norm in our global world. More and more projects are being executed using teams from eastern and western cultures. Cultural competence might help project managers to achieve project goals and…
Research on the 'cultural alignment' of Large Language Models (LLMs) has emerged in response to growing interest in understanding representation across diverse stakeholders. Current approaches to evaluating cultural alignment through…
Human-centered explainability has become a critical foundation for the responsible development of interactive information systems, where users must be able to understand, interpret, and scrutinize AI-driven outputs to make informed…
Context: Within agile transformations, there are a lot of different challenges coming up. One very important but less considered and treated in research are cultural challenges. Although research shows that cultural clashes and general…
Context/Background: process and practice adoption is a key element in modern software process improvement initiatives, and many of them fail. Goal: this paper presents a preliminary version of a usability model for software development…
Understanding online communities requires an appreciation of both structure and culture. But basic questions remain difficult to pose. How do these facets interact and drive each other? Using data on the membership and governance styles of…
Software developers and maintainers need to read and understand source programs and other software artifacts. The increase in size and complexity of software drastically affects several quality attributes, especially understandability and…
Since prior work has identified that cultural differences influence user design preferences and interaction methods, as well as emphasizing the need to reflect on the appropriateness of popular HCI principles, we believe that it is equally…
Although the cultural (mis)alignment of Large Language Models (LLMs) has attracted increasing attention -- often framed in terms of cultural bias -- until recently there has been limited work on the design and development of datasets for…
Context: Cultural aspects are of high importance as they guide people's behaviour and thus, influence how people apply methods and act in projects. In recent years, software engineering research emphasized the need to analyze the challenges…
This study investigates the capability blessings of the use of eye-monitoring technology to beautify the usability of web sites. With the upward thrust of on-line interactions, website usability has turn out to be increasingly important for…
Usability is a key quality attribute of successful software systems. Unfortunately, there is no common understanding of the factors influencing usability and their interrelations. Hence, the lack of a comprehensive basis for designing,…
As large language models (LLMs) expand into performing as agents for real-world applications beyond traditional NLP tasks, evaluating their robustness becomes increasingly important. However, existing benchmarks often overlook critical…
Existing benchmarks that measure cultural adaptation in LLMs are misaligned with the actual challenges these models face when interacting with users from diverse cultural backgrounds. In this work, we introduce the first framework and…
Usability is an increasing concern in open source software (OSS). Given the recent changes in the OSS landscape, it is imperative to examine the OSS contributors' current valued factors, practices, and challenges concerning usability. We…
Recent years have seen a sharp increase in the use of open source projects by common novice users; Open Source Software (OSS) is thus no longer a reserved arena for software developers and computer gurus. Although user-centered designs are…
Software is vital for the advancement of biology and medicine. Analysis of usage and impact metrics can help developers determine user and community engagement, justify additional funding, encourage additional use, identify unanticipated…
This paper outlines the design and development of a survey targeting the cyber-security culture assessment of critical infrastructures during the COVID-19 crisis, when living routine was seriously disturbed and working reality fundamentally…