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[Background] An increasing number of commercial firms are participating in Open Source Software (OSS) projects to reduce their development cost and increase technical innovativeness. When collaborating with other firms whose sought values…
Business process deviance refers to the phenomenon whereby a subset of the executions of a business process deviate, in a negative or positive way, with respect to {their} expected or desirable outcomes. Deviant executions of a business…
Cross-border access to a variety of data such as market information, strategic information, or customer-related information defines the daily business of many global companies, including financial institutions. These companies are obliged…
Optimization is widely used for decision making across various domains, valued for its ability to improve efficiency. However, poor implementation practices can lead to unintended consequences, particularly in socioeconomic contexts where…
This study investigates factors influencing employees' perceptions of the usefulness of Business Process Management Systems (BPMS) in commercial settings. It explores the roles of system dependency, system quality, and the quality of…
Documentation plays a crucial role in both external accountability and internal governance of AI systems. Although there are many proposals for documenting AI data, models, systems, and methods, the ways these practices enhance governance…
Computing technologies have become pervasive in daily life, sometimes bringing unintended but harmful consequences. For students to learn to think not only about what technology they could create, but also about what technology they should…
Information sharing among organizations has been gaining attention as a method for improving cybersecurity. However, the associated disclosure costs act as deterrents for firms' voluntary cooperation. In this work, we take a game-theoretic…
Rule-based policy and contract systems have rarely been studied in terms of their software engineering properties. This is a serious omission, because in rule-based policy or contract representation languages rules are being used as a…
In the competitive environment, companies have given increasing importance to the IT sector and the resources it delivers as strategic. As a result, IT becomes a living being within the company. This sector is being subject to continuous…
As AI becomes more "agentic," it faces technical and socio-legal issues it must address if it is to fulfill its promise of increased economic productivity and efficiency. This paper uses technical and legal perspectives to explain how…
In this digital age organizations depend upon the technologies to provide customer-centric solutions by understanding well about their customers' behaviour and continuously improving business process of the organization. Business…
This article examines the evolving role of legal frameworks in shaping ethical artificial intelligence (AI) use in corporate governance. As AI systems become increasingly prevalent in business operations and decision-making, there is a…
The Internet of Things (IoT) refers to a network of connected devices collecting and exchanging data over the Internet. These things can be artificial or natural, and interact as autonomous agents forming a complex system. In turn, Business…
With the deepening of digital transformation, business process optimisation has become the key to improve the competitiveness of enterprises. This study constructs a business process optimisation model integrating artificial intelligence…
Artificial Intelligence (AI) and Machine Learning have enormous potential to transform businesses and disrupt entire industry sectors. However, companies wishing to integrate algorithmic decisions into their face multiple challenges: They…
Classical applications of control engineering and information and communication technology (ICT) in production and logistics are often done in a rigid, centralized and hierarchical way. These inflexible approaches are typically not able to…
This paper offers a conceptual analysis of the transformative role of Artificial Intelligence (AI) in urban governance, focusing on how AI can reshape the relationship between bureaucratic discretion and accountability. Drawing on public…
In this paper we propose an ITC (Information and Communication Technology) approach to support regulatory compliance for business processes, and we report on the development and evaluation of a business process compliance checker called…
The rapid increase in data volumes in companies has meant that momentous and comprehensive information gathering is barely possible by manual means. Business intelligence solutions can help here. They provide tools with appropriate…