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Negotiation is a crucial ability in human communication. Recently, there has been a resurgent research interest in negotiation dialogue systems, whose goal is to create intelligent agents that can assist people in resolving conflicts or…

Computation and Language · Computer Science 2024-02-05 Haolan Zhan , Yufei Wang , Tao Feng , Yuncheng Hua , Suraj Sharma , Zhuang Li , Lizhen Qu , Zhaleh Semnani Azad , Ingrid Zukerman , Gholamreza Haffari

With the advances in deep learning, tremendous progress has been made with chit-chat dialogue systems and task-oriented dialogue systems. However, these two systems are often tackled separately in current methods. To achieve more natural…

Computation and Language · Computer Science 2021-10-18 Xinyan Zhao , Bin He , Yasheng Wang , Yitong Li , Fei Mi , Yajiao Liu , Xin Jiang , Qun Liu , Huanhuan Chen

Large language models (LLMs) have emerged as powerful and general solutions to many natural language tasks. However, many of the most important applications of language generation are interactive, where an agent has to talk to a person to…

Machine Learning · Computer Science 2023-11-10 Joey Hong , Sergey Levine , Anca Dragan

Open-domain conversational search assistants aim at answering user questions about open topics in a conversational manner. In this paper we show how the Transformer architecture achieves state-of-the-art results in key IR tasks, leveraging…

Information Retrieval · Computer Science 2021-01-21 Rafael Ferreira , Mariana Leite , David Semedo , Joao Magalhaes

Intelligent dialogue systems are increasingly used in modern education and psychological counseling fields, but most existing systems are limited to a single domain, cannot deal with both educational and psychological issues, and often lack…

Computation and Language · Computer Science 2024-12-06 Shiwen Ni , Min Yang

A target-guided proactive dialogue system aims to steer conversations proactively toward pre-defined targets, such as designated keywords or specific topics. During guided conversations, dynamically modeling conversational scenarios and…

Computation and Language · Computer Science 2026-05-13 Maodong Li , Yancui Li , Fang Kong

This paper presents a plan-based architecture for response generation in collaborative consultation dialogues, with emphasis on cases in which the system (consultant) and user (executing agent) disagree. Our work contributes to an overall…

cmp-lg · Computer Science 2008-02-03 Jennifer Chu-Carroll , Sandra Carberry

Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval…

Computation and Language · Computer Science 2021-05-07 Ashish Shrivastava , Kaustubh Dhole , Abhinav Bhatt , Sharvani Raghunath

Traditional dialog systems used in goal-oriented applications require a lot of domain-specific handcrafting, which hinders scaling up to new domains. End-to-end dialog systems, in which all components are trained from the dialogs…

Computation and Language · Computer Science 2017-04-03 Antoine Bordes , Y-Lan Boureau , Jason Weston

A personalized conversational sales agent could have much commercial potential. E-commerce companies such as Amazon, eBay, JD, Alibaba etc. are piloting such kind of agents with their users. However, the research on this topic is very…

Information Retrieval · Computer Science 2018-06-11 Yueming Sun , Yi Zhang

Proactive dialogue system is able to lead the conversation to a goal topic and has advantaged potential in bargain, persuasion and negotiation. Current corpus-based learning manner limits its practical application in real-world scenarios.…

Information Retrieval · Computer Science 2022-04-18 Wenqiang Lei , Yao Zhang , Feifan Song , Hongru Liang , Jiaxin Mao , Jiancheng Lv , Zhenglu Yang , Tat-Seng Chua

We present a tractable, incremental framework for topological dialogue semantics based on finite, discrete semantic spaces. Building on the intuition that utterances correspond to open sets and their combinatorial relations form a…

Logic in Computer Science · Computer Science 2025-06-17 Andreu Ballus Santacana

Enterprise conversational AI systems are becoming increasingly popular to assist users in completing daily tasks such as those in marketing and customer management. However, new users often struggle to ask effective questions, especially in…

Computation and Language · Computer Science 2024-12-17 Xiaobin Shen , Daniel Lee , Sumit Ranjan , Sai Sree Harsha , Pawan Sevak , Yunyao Li

Task-oriented dialogue systems based on Large Language Models (LLMs) have gained increasing attention across various industries and achieved significant results. Current approaches condense complex procedural workflows into a single agent…

Multiagent Systems · Computer Science 2025-05-21 Zihao Feng , Xiaoxue Wang , Bowen Wu , Weihong Zhong , Zhen Xu , Hailong Cao , Tiejun Zhao , Ying Li , Baoxun Wang

Argumentation is a very active research field of Artificial Intelligence concerned with the representation and evaluation of arguments used in dialogues between humans and/or artificial agents. Acceptability semantics of formal…

Artificial Intelligence · Computer Science 2025-03-05 Zlatina Mileva , Antonis Bikakis , Fabio Aurelio D'Asaro , Mark Law , Alessandra Russo

Full-duplex voice interaction is crucial for natural human computer interaction. We present a framework that decomposes complex dialogue into minimal conversational units, enabling the system to process each unit independently and predict…

Computation and Language · Computer Science 2026-01-30 Haoyuan Yu , Yuxuan Chen , Minjie Cai

Knowledge (including structured knowledge such as schema and ontology, and unstructured knowledge such as web corpus) is a critical part of dialog understanding, especially for unseen tasks and domains. Traditionally, such domain-specific…

Computation and Language · Computer Science 2022-10-14 Dian Yu , Mingqiu Wang , Yuan Cao , Izhak Shafran , Laurent El Shafey , Hagen Soltau

Clarification resolution plays an important role in various information retrieval tasks such as interactive question answering and conversational search. In such context, the user often formulates their information needs as short and…

Computation and Language · Computer Science 2021-10-29 Hadrien Lautraite , Nada Naji , Louis Marceau , Marc Queudot , Eric Charton

Searching for new information requires talking to the system. In this research, an Open-domain Conversational information search system has been developed. This system has been implemented using the TREC CAsT 2019 track, which is one of the…

Information Retrieval · Computer Science 2021-03-01 Omid Mohammadi Kia , Mahmood Neshati , Mahsa Soudi Alamdari

Medical dialogue systems have attracted significant attention for their potential to act as medical assistants. Enabling these medical systems to emulate clinicians' diagnostic reasoning process has been the long-standing research focus.…

Computation and Language · Computer Science 2024-06-21 Kaishuai Xu , Yi Cheng , Wenjun Hou , Qiaoyu Tan , Wenjie Li
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