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In e-commerce websites, web mining web page recommendation technology has been widely used. However, recommendation solutions often cannot meet the actual application needs of online shopping users. To address this problem, this paper…
In this paper, we propose convolutional neural networks for learning an optimal representation of question and answer sentences. Their main aspect is the use of relational information given by the matches between words from the two members…
Writing review for a purchased item is a unique channel to express a user's opinion in E-Commerce. Recently, many deep learning based solutions have been proposed by exploiting user reviews for rating prediction. In contrast, there has been…
Recommender systems are software applications that help users to find items of interest in situations of information overload. Current research often assumes a one-shot interaction paradigm, where the users' preferences are estimated based…
Item ranking systems support users in multi-criteria decision-making tasks. Users need to trust rankings and ranking algorithms to reflect user preferences nicely while avoiding systematic errors and biases. However, today only few…
People ask questions that are far richer, more informative, and more creative than current AI systems. We propose a neuro-symbolic framework for modeling human question asking, which represents questions as formal programs and generates…
In a modern recommender system, it is important to understand how products relate to each other. For example, while a user is looking for mobile phones, it might make sense to recommend other phones, but once they buy a phone, we might…
Search is a prominent channel for discovering products on an e-commerce platform. Ranking products retrieved from search becomes crucial to address customer's need and optimize for business metrics. While learning to Rank (LETOR) models…
We present a novel summarization framework for reviews of products and services by selecting informative and concise text segments from the reviews. Our method consists of two major steps. First, we identify five frequently occurring…
Machine comprehension question answering, which finds an answer to the question given a passage, involves high-level reasoning processes of understanding and tracking the relevant contents across various semantic units such as words,…
Using reviews to learn user and item representations is important for recommender system. Current review based methods can be divided into two categories: (1) the Convolution Neural Network (CNN) based models that extract n-gram features…
Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…
With the overwhelming online products available in recent years, there is an increasing need to filter and deliver relevant personalized advice for users. Recommender systems solve this problem by modeling and predicting individual…
With the rapid growth of e-Commerce, online product search has emerged as a popular and effective paradigm for customers to find desired products and engage in online shopping. However, there is still a big gap between the products that…
Data-to-text systems are powerful in generating reports from data automatically and thus they simplify the presentation of complex data. Rather than presenting data using visualisation techniques, data-to-text systems use natural (human)…
Product review websites provide an incredible lens into the wide variety of opinions and experiences of different people, and play a critical role in helping users discover products that match their personal needs and preferences. To help…
We will demonstrate a conversational products recommendation agent. This system shows how we combine research in personalized recommendation systems with research in dialogue systems to build a virtual sales agent. Based on new deep…
Generating explanations for neural networks has become crucial for their applications in real-world with respect to reliability and trustworthiness. In natural language processing, existing methods usually provide important features which…
We have developed a conversational recommendation system designed to help users navigate through a set of limited options to find the best choice. Unlike many internet scale systems that use a singular set of search terms and return a…
Conversational recommender systems offer the promise of interactive, engaging ways for users to find items they enjoy. We seek to improve conversational recommendation via three dimensions: 1) We aim to mimic a common mode of human…