Related papers: Question-Answer Selection in User to User Marketpl…
Product search is generally recognized as the first and foremost stage of online shopping and thus significant for users and retailers of e-commerce. Most of the traditional retrieval methods use some similarity functions to match the…
Automatic question generation can benefit many applications ranging from dialogue systems to reading comprehension. While questions are often asked with respect to long documents, there are many challenges with modeling such long documents.…
Search and recommender systems that take the initiative to ask clarifying questions to better understand users' information needs are receiving increasing attention from the research community. However, to the best of our knowledge, there…
Product ranking is a crucial component for many e-commerce services. One of the major challenges in product search is the vocabulary mismatch between query and products, which may be a larger vocabulary gap problem compared to other…
Most of the existing recommender systems assume that user's visiting history can be constantly recorded. However, in recent online services, the user identification may be usually unknown and only limited online user behaviors can be used.…
We propose a method for unsupervised opinion summarization that encodes sentences from customer reviews into a hierarchical discrete latent space, then identifies common opinions based on the frequency of their encodings. We are able to…
This paper proposes a new demand estimation method using attention-based language models. An encoder-only language model is trained in a two-stage process to analyze the natural language descriptions of used cars from a large US-based…
E-Commerce marketplaces support millions of daily transactions, and some disagreements between buyers and sellers are unavoidable. Resolving disputes in an accurate, fast, and fair manner is of great importance for maintaining a trustworthy…
User simulation has been a cost-effective technique for evaluating conversational recommender systems. However, building a human-like simulator is still an open challenge. In this work, we focus on how users reformulate their utterances…
As conventional answer selection (AS) methods generally match the question with each candidate answer independently, they suffer from the lack of matching information between the question and the candidate. To address this problem, we…
The impact of user satisfaction in policy learning task-oriented dialogue systems has long been a subject of research interest. Most current models for estimating the user satisfaction either (i) treat out-of-context short-texts, such as…
Predicting lead close rates is one of the most problematic tasks in the lead generation industry. In most cases, the only available data on the prospect is the self-reported information inputted by the user on the lead form and a few other…
Neural network-based methods for abstractive summarization produce outputs that are more fluent than other techniques, but which can be poor at content selection. This work proposes a simple technique for addressing this issue: use a…
In this paper, we suggest a novel method to aid lifelong learners to access relevant OER based learning content to master skills demanded on the labour market. Our software prototype 1) applies Text Classification and Text Mining methods on…
The amount of content on online music streaming platforms is immense, and most users only access a tiny fraction of this content. Recommender systems are the application of choice to open up the collection to these users. Collaborative…
In recent years, the use of machine learning classifiers is of great value in solving a variety of problems in text classification. Sentiment mining is a kind of text classification in which, messages are classified according to sentiment…
Recently, the Metaverse is becoming increasingly attractive, with millions of users accessing the many available virtual worlds. However, how do users find the one Metaverse which best fits their current interests? So far, the search…
Recommendation systems are pervasive in the digital economy. An important assumption in many deployed systems is that user consumption reflects user preferences in a static sense: users consume the content they like with no other…
The emerging meta- and multi-verse landscape is yet another step towards the more prevalent use of already ubiquitous online markets. In such markets, recommender systems play critical roles by offering items of interest to the users,…
Generative AI models face the challenge of hallucinations that can undermine users' trust in such systems. We approach the problem of conversational information seeking as a two-step process, where relevant passages in a corpus are…