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The number of robots deployed in our daily surroundings is ever-increasing. Even in the industrial set-up, the use of coworker robots is increasing rapidly. These cohabitant robots perform various tasks as instructed by co-located human…

Robotics · Computer Science 2020-09-01 Pradip Pramanick , Chayan Sarkar , Indrajit Bhattacharya

Traditional goal-oriented dialogue systems rely on various components such as natural language understanding, dialogue state tracking, policy learning and response generation. Training each component requires annotations which are hard to…

AI-driven chatbots have become an emerging solution to address psychological distress. Due to the lack of psychotherapeutic data, researchers use dialogues scraped from online peer support forums to train them. But since the responses in…

Computation and Language · Computer Science 2023-05-18 Anuradha Welivita , Pearl Pu

Creating personalized and adaptable conversational AI remains a key challenge. This paper introduces a Continuous Learning Conversational AI (CLCA) approach, implemented using A2C reinforcement learning, to move beyond static Large Language…

Artificial Intelligence · Computer Science 2025-02-19 Nandakishor M , Anjali M

The ubiquitous nature of chatbots and their interaction with users generate an enormous amount of data. Can we improve chatbots using this data? A self-feeding chatbot improves itself by asking natural language feedback when a user is…

Computation and Language · Computer Science 2020-10-16 Makesh Narsimhan Sreedhar , Kun Ni , Siva Reddy

Chatbots are intelligent software built to be used as a replacement for human interaction. Existing studies typically do not provide enough support for low-resource languages like Bangla. Due to the increasing popularity of social media, we…

Computation and Language · Computer Science 2021-10-14 Fahim Shahriar Khan , Mueeze Al Mushabbir , Mohammad Sabik Irbaz , MD Abdullah Al Nasim

Empathy is essential for fostering natural interactions in spoken dialogue systems, as it enables machines to recognize the emotional tone of human speech and deliver empathetic responses. Recent research has made significant progress in…

Computation and Language · Computer Science 2026-04-21 Yun Hong , Yan Zhou , Yang Feng

We present DIALIGHT, a toolkit for developing and evaluating multilingual Task-Oriented Dialogue (ToD) systems which facilitates systematic evaluations and comparisons between ToD systems using fine-tuning of Pretrained Language Models…

Computation and Language · Computer Science 2024-01-05 Songbo Hu , Xiaobin Wang , Zhangdie Yuan , Anna Korhonen , Ivan Vulić

We present BlenderBot 3, a 175B parameter dialogue model capable of open-domain conversation with access to the internet and a long-term memory, and having been trained on a large number of user defined tasks. We release both the model…

Enhancing AI systems with efficient communication skills for effective human assistance necessitates proactive initiatives from the system side to discern specific circumstances and interact aptly. This research focuses on a collective…

Computation and Language · Computer Science 2024-02-09 Jack Zhang

Large Language Models (LLMs) have unlocked new capabilities and applications; however, evaluating the alignment with human preferences still poses significant challenges. To address this issue, we introduce Chatbot Arena, an open platform…

We propose Machines Talking To Machines (M2M), a framework combining automation and crowdsourcing to rapidly bootstrap end-to-end dialogue agents for goal-oriented dialogues in arbitrary domains. M2M scales to new tasks with just a task…

Artificial Intelligence · Computer Science 2018-01-16 Pararth Shah , Dilek Hakkani-Tür , Gokhan Tür , Abhinav Rastogi , Ankur Bapna , Neha Nayak , Larry Heck

Effective communication within universities is crucial for addressing the diverse information needs of students, alumni, and external stakeholders. However, existing chatbot systems often fail to deliver accurate, context-specific…

Computation and Language · Computer Science 2024-10-23 Sahil Kumar , Deepa Paikar , Kiran Sai Vutukuri , Haider Ali , Shashidhar Reddy Ainala , Aditya Murli Krishnan , Youshan Zhang

This study has proposed an E-textbook platform, MetaCQ, which integrates ITS and OLM to enable users to monitor their study progress. The platform adopts a chatbot to generate MCQs and manage learners' study data and their learning model.…

Human-Computer Interaction · Computer Science 2025-12-02 Beier Wang , Xueting Huang

Deep reinforcement learning (deep RL) is a combination of deep learning with reinforcement learning principles to create efficient methods that can learn by interacting with its environment. This has led to breakthroughs in many complex…

Audio and Speech Processing · Electrical Eng. & Systems 2020-05-25 Thejan Rajapakshe , Siddique Latif , Rajib Rana , Sara Khalifa , Björn W. Schuller

Recently we see a rising number of methods in the field of eXplainable Artificial Intelligence. To our surprise, their development is driven by model developers rather than a study of needs for human end users. The analysis of needs, if…

Computers and Society · Computer Science 2021-11-09 Michał Kuźba , Przemysław Biecek

Popular conversational agents frameworks such as Alexa Skills Kit (ASK) and Google Actions (gActions) offer unprecedented opportunities for facilitating the development and deployment of voice-enabled AI solutions in various verticals.…

Computation and Language · Computer Science 2020-01-03 Walid Shalaby , Adriano Arantes , Teresa GonzalezDiaz , Chetan Gupta

This paper introduces ChatbotManip, a novel dataset for studying manipulation in Chatbots. It contains simulated generated conversations between a chatbot and a (simulated) user, where the chatbot is explicitly asked to showcase…

Computation and Language · Computer Science 2026-05-12 Jack Contro , Simrat Deol , Yulan He , Martim Brandão

Large language models (LLMs) have emerged as powerful tools in natural language processing (NLP), showing a promising future of artificial generated intelligence (AGI). Despite their notable performance in the general domain, LLMs have…

Computation and Language · Computer Science 2025-01-23 Jingyuan Chen , Tao Wu , Wei Ji , Fei Wu

In this report, we describe the vision, challenges, and scientific contributions of the Task Wizard team, TWIZ, in the Alexa Prize TaskBot Challenge 2022. Our vision, is to build TWIZ bot as an helpful, multimodal, knowledgeable, and…

Computation and Language · Computer Science 2024-01-23 Rafael Ferreira , Diogo Tavares , Diogo Silva , Rodrigo Valério , João Bordalo , Inês Simões , Vasco Ramos , David Semedo , João Magalhães