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Intelligent Conversational Agent development using Artificial Intelligence or Machine Learning technique is an interesting problem in the field of Natural Language Processing. With the rise of deep learning, these models were quickly…

Computation and Language · Computer Science 2020-06-05 Abonia Sojasingarayar

Chatbots have shown promise as tools to scale qualitative data collection. Recent advances in Large Language Models (LLMs) could accelerate this process by allowing researchers to easily deploy sophisticated interviewing chatbots. We test…

Human-Computer Interaction · Computer Science 2024-12-05 Alejandro Cuevas , Jennifer V. Scurrell , Eva M. Brown , Jason Entenmann , Madeleine I. G. Daepp

In Summer 2023, staff from the information technology and reference departments at the University of Delaware Library, Museums and Press came together in a unique partnership to pilot a low-cost AI-powered chatbot. The goal of the pilot is…

Digital Libraries · Computer Science 2024-03-05 Colleen Estes , Beth Twomey , Annie Johnson

This work presents a novel architecture for context-aware interactions within smart environments, leveraging Large Language Models (LLMs) to enhance user experiences. Our system integrates user location data obtained through UWB tags and…

Computation and Language · Computer Science 2025-02-21 Aurora Polo-Rodríguez , Laura Fiorini , Erika Rovini , Filippo Cavallo , Javier Medina-Quero

Along with the development of systems for natural language understanding and generation, dialog systems have been widely adopted for language learning and practicing. Many current educational dialog systems perform chitchat, where the…

Computation and Language · Computer Science 2023-04-13 Kun Qian , Ryan Shea , Yu Li , Luke Kutszik Fryer , Zhou Yu

The development of autonomous web agents, powered by Large Language Models (LLMs) and reinforcement learning (RL), represents a significant step towards general-purpose AI assistants. However, training these agents is severely hampered by…

Computation and Language · Computer Science 2026-04-21 Hang Ding , Peidong Liu , Junqiao Wang , Ziwei Ji , Meng Cao , Rongzhao Zhang , Lynn Ai , Eric Yang , Tianyu Shi , Lei Yu

Explainable Reinforcement Learning (XRL) has emerged as a promising approach in improving the transparency of Reinforcement Learning (RL) agents. However, there remains a gap between complex RL policies and domain experts, due to the…

Artificial Intelligence · Computer Science 2025-09-09 Haechang Kim , Hao Chen , Can Li , Jong Min Lee

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. Dialogue systems are increasingly being designed to move beyond just imitating conversation and also…

Computation and Language · Computer Science 2021-11-03 Atharv Singh Patlan , Shiven Tripathi , Shubham Korde

What kind of internal mechanisms might Transformers use to conduct fluid, natural-sounding conversations? Prior work has illustrated by construction how Transformers can solve various synthetic tasks, such as sorting a list or recognizing…

Computation and Language · Computer Science 2025-02-13 Dan Friedman , Abhishek Panigrahi , Danqi Chen

To build an open-domain multi-turn conversation system is one of the most interesting and challenging tasks in Artificial Intelligence. Many research efforts have been dedicated to building such dialogue systems, yet few shed light on…

Computation and Language · Computer Science 2018-11-20 Lili Yao , Ruijian Xu , Chao Li , Dongyan Zhao , Rui Yan

This article introduces Bio-Eng-LMM AI chatbot, a versatile platform designed to enhance user interaction for educational and research purposes. Leveraging cutting-edge open-source Large Language Models (LLMs), Bio-Eng-LMM operates as a…

Systems and Control · Electrical Eng. & Systems 2025-04-22 Ali Forootani , Danial Esmaeili Aliabadi , Daniela Thraen

Dialogue policy learning for task-oriented dialogue systems has enjoyed great progress recently mostly through employing reinforcement learning methods. However, these approaches have become very sophisticated. It is time to re-evaluate it.…

Computation and Language · Computer Science 2020-09-22 Ziming Li , Julia Kiseleva , Maarten de Rijke

This paper presents key principles and solutions to the challenges faced in designing a domain-specific conversational agent for the legal domain. It includes issues of scope, platform, architecture and preparation of input data. It…

Human-Computer Interaction · Computer Science 2021-09-02 Mudita Sharma , Tony Russell-Rose , Lina Barakat , Akitaka Matsuo

ChatGPT is a type of artificial intelligence language model that uses deep learning algorithms to generate human-like responses to text-based prompts. The introduction of the latest ChatGPT version in November of 2022 has caused shockwaves…

Computers and Society · Computer Science 2023-05-02 Mohammad Fraiwan , Natheer Khasawneh

In this paper, we extended the method proposed in [21] to enable humans to interact naturally with autonomous agents through vocal and textual conversations. Our extended method exploits the inherent capabilities of pre-trained large…

Robotics · Computer Science 2024-12-31 Linus Nwankwo , Elmar Rueckert

Recently, large language models (LLMs), such as GPT-4, stand out remarkable conversational abilities, enabling them to engage in dynamic and contextually relevant dialogues across a wide range of topics. However, given a long conversation,…

Computation and Language · Computer Science 2025-08-26 Qingyue Wang , Yanhe Fu , Yanan Cao , Shuai Wang , Zhiliang Tian , Liang Ding

In this paper, we present a deep reinforcement learning (RL) framework for iterative dialog policy optimization in end-to-end task-oriented dialog systems. Popular approaches in learning dialog policy with RL include letting a dialog agent…

Computation and Language · Computer Science 2017-09-20 Bing Liu , Ian Lane

The rapid development of artificial intelligence (AI) technology has enabled large-scale AI applications to land in the market and practice. However, while AI technology has brought many conveniences to people in the productization process,…

Computation and Language · Computer Science 2022-07-22 Shaokang Cai , Dezhi Han , Zibin Zheng , Dun Li , NoelCrespi

In this work, we present a hybrid learning method for training task-oriented dialogue systems through online user interactions. Popular methods for learning task-oriented dialogues include applying reinforcement learning with user feedback…

Computation and Language · Computer Science 2018-04-19 Bing Liu , Gokhan Tur , Dilek Hakkani-Tur , Pararth Shah , Larry Heck

Given the increasing demand for mental health assistance, artificial intelligence (AI), particularly large language models (LLMs), may be valuable for integration into automated clinical support systems. In this work, we leverage a decision…

Computation and Language · Computer Science 2024-05-09 Aylin Gunal , Baihan Lin , Djallel Bouneffouf