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Online reviews have become an integral aspect of consumer decision-making on e-commerce websites, especially in the restaurant industry. Unlike sighted users who can visually skim through the reviews, perusing reviews remains challenging…

Human-Computer Interaction · Computer Science 2025-06-06 Mohan Sunkara , Akshay Kolgar Nayak , Sandeep Kalari , Yash Prakash , Sampath Jayarathna , Hae-Na Lee , Vikas Ashok

Intelligent Personal Assistants (IPAs) have become widely popular in recent times. Most of the commercial IPAs today support a wide range of skills including Alarms, Reminders, Weather Updates, Music, News, Factual Questioning-Answering,…

Human-Computer Interaction · Computer Science 2019-07-18 Madan Gopal Jhawar , Vipindeep Vangala , Nishchay Sharma , Ankur Hayatnagarkar , Mansi Saxena , Swati Valecha

Recently, Product Question Answering (PQA) on E-Commerce platforms has attracted increasing attention as it can act as an intelligent online shopping assistant and improve the customer shopping experience. Its key function, automatic answer…

Computation and Language · Computer Science 2021-12-28 Yang Deng , Yaliang Li , Wenxuan Zhang , Bolin Ding , Wai Lam

Electronic design engineers are challenged to find relevant information efficiently for a myriad of tasks within design construction, verification and technology development. Large language models (LLM) have the potential to help improve…

Computation and Language · Computer Science 2024-06-12 Luyao Shi , Michael Kazda , Bradley Sears , Nick Shropshire , Ruchir Puri

Systems powered by artificial intelligence are being developed to be more user-friendly by communicating with users in a progressively human-like conversational way. Chatbots, also known as dialogue systems, interactive conversational…

Human-Computer Interaction · Computer Science 2020-01-03 Kennedy Ralston , Yuhao Chen , Haruna Isah , Farhana Zulkernine

Robotic process automation (RPA) has emerged as the leading approach to automate tasks in business processes. Moving away from back-end automation, RPA automated the mouse-click on user interfaces; this outside-in approach reduced the…

Artificial Intelligence · Computer Science 2020-07-28 Yara Rizk , Vatche Isahagian , Scott Boag , Yasaman Khazaeni , Merve Unuvar , Vinod Muthusamy , Rania Khalaf

In the evolving landscape of human-centered AI, fostering a synergistic relationship between humans and AI agents in decision-making processes stands as a paramount challenge. This work considers a problem setup where an intelligent agent…

Artificial Intelligence · Computer Science 2024-09-11 Sören Schleibaum , Lu Feng , Sarit Kraus , Jörg P. Müller

This article investigates the deployment of a Voice User Interface (VUI)-powered digital assistant in a retail setting and assesses its impact on customer engagement and service efficiency. The study explores how digital assistants can…

Human-Computer Interaction · Computer Science 2024-06-11 Emilia Lesiak , Grzegorz Wolny , Bartosz Przybył , Michał Szczerbak

This paper investigates the implementation of voice-enabled Google Assistant and Amazon Alexa on Raspberry Pi. Virtual Assistants are being a new trend in how we interact or do computations with physical devices. A voice-enabled system…

Computers and Society · Computer Science 2024-09-05 Shailesh D. Arya , Samir Patel

The ability to read, understand and find important information from written text is a critical skill in our daily lives for our independence, comfort and safety. However, a significant part of our society is affected by partial vision…

Computer Vision and Pattern Recognition · Computer Science 2024-04-16 Wiktor Mucha , Florin Cuconasu , Naome A. Etori , Valia Kalokyri , Giovanni Trappolini

The research applies AI-driven code assistants to analyze a selection of influential computer code that has shaped modern technology, including email, internet browsing, robotics, and malicious software. The original contribution of this…

Machine Learning · Computer Science 2023-01-10 David Noever , Kevin Williams

Large language models (LLMs) and large multimodal models (LMMs) promise to accelerate biomedical discovery, yet their reliability remains unclear. We introduce ARIEL (AI Research Assistant for Expert-in-the-Loop Learning), an open-source…

Voice assistants provide users a new way of interacting with digital products, allowing them to retrieve information and complete tasks with an increased sense of control and flexibility. Such products are comprised of several machine…

Audio and Speech Processing · Electrical Eng. & Systems 2021-08-27 Shachaf Poran , Gil Amsalem , Amit Beka , Dmitri Goldenberg

This article describes creating algorithmic support for the functioning of a personal virtual assistant, which allows automating the processing of customer requests. The study aims to reduce errors and processing time for a client request…

Human-Computer Interaction · Computer Science 2022-03-29 Konstantin Dobratulin , Marina Nezhurina

AI for supporting designers needs to be rethought. It should aim to cooperate, not automate, by supporting and leveraging the creativity and problem-solving of designers. The challenge for such AI is how to infer designers' goals and then…

Human-Computer Interaction · Computer Science 2021-07-29 Sebastiaan De Peuter , Antti Oulasvirta , Samuel Kaski

From deciding on a PhD program to buying a new camera, unfamiliar decisions--decisions without domain knowledge--are frequent and significant. The complexity and uncertainty of such decisions demand unique approaches to information seeking,…

Human-Computer Interaction · Computer Science 2026-02-23 Jeongeon Park , Bryan Min , Kihoon Son , Jean Y. Song , Xiaojuan Ma , Juho Kim

This paper surveys the development of large language model (LLM)-based agents for question answering (QA). Traditional agents face significant limitations, including substantial data requirements and difficulty in generalizing to new…

Computation and Language · Computer Science 2025-03-26 Murong Yue

Embodied Question Answering (EQA) is an essential yet challenging task for robot assistants. Large vision-language models (VLMs) have shown promise for EQA, but existing approaches either treat it as static video question answering without…

Robotics · Computer Science 2025-08-12 Kai Cheng , Zhengyuan Li , Xingpeng Sun , Byung-Cheol Min , Amrit Singh Bedi , Aniket Bera

AI assistants are increasingly integrated into older adults' daily lives, offering new opportunities for social support and accessibility while raising important questions about privacy, autonomy, and trust. As these systems become embedded…

Computers and Society · Computer Science 2025-05-07 Karina LaRubbio , Malcolm Grba , Diana Freed

Egocentric augmented reality devices such as wearable glasses passively capture visual data as a human wearer tours a home environment. We envision a scenario wherein the human communicates with an AI agent powering such a device by asking…

Computer Vision and Pattern Recognition · Computer Science 2022-05-04 Samyak Datta , Sameer Dharur , Vincent Cartillier , Ruta Desai , Mukul Khanna , Dhruv Batra , Devi Parikh
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