Related papers: Ethical Challenges in Data-Driven Dialogue Systems
During the past decade, several areas of speech and language understanding have witnessed substantial breakthroughs from the use of data-driven models. In the area of dialogue systems, the trend is less obvious, and most practical systems…
In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. Dialogue systems are increasingly being designed to move beyond just imitating conversation and also…
Speech AI Technologies are largely trained on publicly available datasets or by the massive web-crawling of speech. In both cases, data acquisition focuses on minimizing collection effort, without necessarily taking the data subjects'…
In order to build dialogue systems to tackle the ambitious task of holding social conversations, we argue that we need a data driven approach that includes insight into human conversational chit chat, and which incorporates different…
While we have witnessed a rapid growth of ethics documents meant to guide AI development, the promotion of AI ethics has nonetheless proceeded with little input from AI practitioners themselves. Given the proliferation of AI for Social Good…
Dialogue systems in the form of chatbots and personal assistants are being increasingly integrated into people's lives. Modern dialogue systems may consider adopting anthropomorphic personas, mimicking societal demographic groups to appear…
One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…
The rapid rise of Large Language Models (LLMs) has created new disruptive possibilities for persuasive communication, enabling fully-automated, personalized, and interactive content generation at an unprecedented scale. In this paper, we…
The research of open-domain dialog systems has been greatly prospered by neural models trained on large-scale corpora, however, such corpora often introduce various safety problems (e.g., offensive languages, biases, and toxic behaviors)…
Dialogue systems have attracted more and more attention. Recent advances on dialogue systems are overwhelmingly contributed by deep learning techniques, which have been employed to enhance a wide range of big data applications such as…
Digital systems for analyzing human communication data have become prevalent in recent years. Intelligence analysis of communications data in investigative journalism, criminal intelligence, and law present particularly interesting cases,…
Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…
Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling…
As the capabilities of generative language models continue to advance, the implications of biases ingrained within these models have garnered increasing attention from researchers, practitioners, and the broader public. This article…
Building dialogue systems that naturally converse with humans is being an attractive and an active research domain. Multiple systems are being designed everyday and several datasets are being available. For this reason, it is being hard to…
Training dialogue systems often entails dealing with noisy training examples and unexpected user inputs. Despite their prevalence, there currently lacks an accurate survey of dialogue noise, nor is there a clear sense of the impact of each…
AI-based systems are widely employed nowadays to make decisions that have far-reaching impacts on individuals and society. Their decisions might affect everyone, everywhere and anytime, entailing concerns about potential human rights…
Automated dialogue or conversational systems are anthropomorphised by developers and personified by users. While a degree of anthropomorphism may be inevitable due to the choice of medium, conscious and unconscious design choices can guide…
Dialogue systems, commonly known as chatbots, have gained escalating popularity in recent times due to their wide-spread applications in carrying out chit-chat conversations with users and task-oriented dialogues to accomplish various user…
Dialogue systems are a popular natural language processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on…