Related papers: Does it matter which search engine is used? A user…
Developers often search for reusable code snippets on general-purpose web search engines like Google, Yahoo! or Microsoft Bing. But some of these code snippets may have poor quality in terms of readability or understandability. In this…
Search engines play a central role in routing political information to citizens. The algorithmic personalization of search results by large search engines like Google implies that different users may be offered systematically different…
Warning: This paper contains content that may be offensive or upsetting. Online search engine auto-completions make it faster for users to search and access information. However, they also have the potential to reinforce and promote…
Search engines play a crucial role in shaping public discourse by influencing how information is accessed and framed. While prior research has extensively examined various dimensions of search bias -- such as content prioritization,…
Search engines have become key media for our scientific, economic, and social activities by enabling people to access information on the Web in spite of its size and complexity. On the down side, search engines bias the traffic of users…
In previous research it has been shown that link-based web page metrics can be used to predict experts' assessment of quality. We are interested in a related question: do expert rankings of real-world entities correlate with search engine…
The Web is an important resource for understanding and diagnosing medical conditions. Based on exposure to online content, people may develop undue health concerns, believing that common and benign symptoms are explained by serious…
h-index retrieved by citation indexes (Scopus, Google scholar, and Web of Science) is used to measure the scientific performance and the research impact studies based on the number of publications and citations of a scientist. It also is…
Finding a product online can be a challenging task for users. Faceted search interfaces, often in combination with recommenders, can support users in finding a product that fits their preferences. However, those preferences are not always…
Online platforms mediate access to opportunity: relevance-based rankings create and constrain options by allocating exposure to job openings and job candidates in hiring platforms, or sellers in a marketplace. In order to do so responsibly,…
Online platforms have transformed the way in which individuals access and interact with news, with a high degree of trust particularly placed in search engine results. We use web tracked behavioral data across a 2-month period and analyze…
We present a model of competition between web search algorithms, and study the impact of such competition on user welfare. In our model, search providers compete for customers by strategically selecting which search results to display in…
This research focuses on what users know about search engine optimization (SEO) and how well they can identify results that have potentially been influenced by SEO. We conducted an online survey with a sample representative of the German…
What are the intents or goals behind human interactions with image search engines? Knowing why people search for images is of major concern to Web image search engines because user satisfaction may vary as intent varies. Previous analyses…
User-centered approaches have been extensively studied and used in the area of struggling search. Related research has targeted key aspects of users such as user satisfaction or frustration, and search success or failure, using a variety of…
This work falls in the areas of information retrieval and semantic web, and aims to improve the evaluation of web search tools. Indeed, the huge number of information on the web as well as the growth of new inexperienced users creates new…
Domain expertise is regarded as one of the key factors impacting search success: experts are known to write more effective queries, to select the right results on the result page, and to find answers satisfying their information needs.…
A growing body of work has highlighted the important role that Wikipedia's volunteer-created content plays in helping search engines achieve their core goal of addressing the information needs of millions of people. In this paper, we report…
Even though currently being challenged by ChatGPT and other large-language models (LLMs), Google Search remains one of the primary means for many individuals to find information on the internet. Interestingly, the way that we retrieve…
Tagging is a popular feature that supports several collaborative tasks, including search, as tags produced by one user can help others finding relevant content. However, task performance depends on the existence of 'good' tags. A first step…