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Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…

Information Retrieval · Computer Science 2019-12-17 Svitlana Vakulenko

Recent work in open-domain conversational agents has demonstrated that significant improvements in model engagingness and humanness metrics can be achieved via massive scaling in both pre-training data and model size (Adiwardana et al.,…

Computation and Language · Computer Science 2020-10-05 Kurt Shuster , Eric Michael Smith , Da Ju , Jason Weston

Sharing ideas through communication with peers is the primary mode of human interaction. Consequently, extensive research has been conducted in the area of conversational AI, leading to an increase in the availability and diversity of…

Computation and Language · Computer Science 2024-05-24 Shivani Kumar , Sumit Bhatia , Milan Aggarwal , Tanmoy Chakraborty

Open-domain conversational search (ODCS) aims to provide valuable, up-to-date information, while maintaining natural conversations to help users refine and ultimately answer information needs. However, creating an effective and robust ODCS…

Computation and Language · Computer Science 2023-04-06 Zihao Wang , Ali Ahmadvand , Jason Choi , Payam Karisani , Eugene Agichtein

In this work we discuss the related challenges and describe an approach towards the fusion of state-of-the-art technologies from the Spoken Dialogue Systems (SDS) and the Semantic Web and Information Retrieval domains. We envision a…

The development of artificial agents able to learn through dialog without domain restrictions has the potential to allow machines to learn how to perform tasks in a similar manner to humans and change how we relate to them. However,…

Computation and Language · Computer Science 2022-02-08 Eugénio Ribeiro , Ricardo Ribeiro , David Martins de Matos

Many open-domain dialogue systems rely on multiple response generators, any of which can contribute a response to the dialogue in a particular context. Thus the ability to compare potential responses and then select the best plays an…

Computation and Language · Computer Science 2023-02-10 Vrindavan Harrison , Rishi Rajasekaran , Marilyn Walker

While most conversational agents are grounded on either free-text or structured knowledge, many knowledge corpora consist of hybrid sources. This paper presents the first conversational agent that supports the full generality of hybrid data…

Computation and Language · Computer Science 2024-03-14 Shicheng Liu , Jialiang Xu , Wesley Tjangnaka , Sina J. Semnani , Chen Jie Yu , Monica S. Lam

There has recently been growing interest in conversational agents with long-term memory which has led to the rapid development of language models that use retrieval-augmented generation (RAG). Until recently, most work on RAG has focused on…

Computation and Language · Computer Science 2024-06-06 Nick Alonso , Tomás Figliolia , Anthony Ndirango , Beren Millidge

Large language models excel at following explicit instructions, but they often struggle with ambiguous or incomplete user requests, defaulting to verbose, generic responses instead of seeking clarification. We introduce InfoQuest, a…

Computation and Language · Computer Science 2025-04-29 Bryan L. M. de Oliveira , Luana G. B. Martins , Bruno Brandão , Luckeciano C. Melo

The use of natural language interfaces in the field of human-computer interaction is undergoing intense study through dedicated scientific and industrial research. The latest contributions in the field, including deep learning approaches…

Computation and Language · Computer Science 2024-02-07 Quim Motger , Xavier Franch , Jordi Marco

Software development is a complex endeavor that depends on a wide variety of contextual factors involving a large amount of distributed information. This knowledge could include: technology-related tasks, software operating environments and…

Software Engineering · Computer Science 2020-06-04 Glaucia Melo , Edith Law , Paulo Alencar , Don Cowan

Current conversational systems can follow simple commands and answer basic questions, but they have difficulty maintaining coherent and open-ended conversations about specific topics. Competitions like the Conversational Intelligence…

Computation and Language · Computer Science 2018-11-09 Nicolas Gontier , Koustuv Sinha , Peter Henderson , Iulian Serban , Michael Noseworthy , Prasanna Parthasarathi , Joelle Pineau

Building socialbots that can have deep, engaging open-domain conversations with humans is one of the grand challenges of artificial intelligence (AI). To this end, bots need to be able to leverage world knowledge spanning several domains…

Gunrock is the winner of the 2018 Amazon Alexa Prize, as evaluated by coherence and engagement from both real users and Amazon-selected expert conversationalists. We focus on understanding complex sentences and having in-depth conversations…

In this paper, we investigate the problem of including relevant information as context in open-domain dialogue systems. Most models struggle to identify and incorporate important knowledge from dialogues and simply use the entire turns as…

Computation and Language · Computer Science 2022-10-14 Rui Ribeiro , Luísa Coheur

State-of-the-art conversational agents have advanced significantly in conjunction with the use of large transformer-based language models. However, even with these advancements, conversational agents still lack the ability to produce…

Computation and Language · Computer Science 2020-10-21 Sashank Santhanam , Wei Ping , Raul Puri , Mohammad Shoeybi , Mostofa Patwary , Bryan Catanzaro

How can we better understand the mechanisms behind multi-turn information seeking dialogues? How can we use these insights to design a dialogue system that does not require explicit query formulation upfront as in question answering? To…

Information Retrieval · Computer Science 2020-12-08 Svitlana Vakulenko , Vadim Savenkov , Maarten de Rijke

Dialogue systems have many applications such as customer support or question answering. Typically they have been limited to shallow single turn interactions. However more advanced applications such as career coaching or planning a trip…

Conversational Tree Search (V\"ath et al., 2023) is a recent approach to controllable dialog systems, where domain experts shape the behavior of a Reinforcement Learning agent through a dialog tree. The agent learns to efficiently navigate…

Computation and Language · Computer Science 2024-03-27 Dirk Väth , Lindsey Vanderlyn , Ngoc Thang Vu