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Spurred by recent advances in Large Language Models (LLMs), virtual assistants are poised to take a leap forward in terms of their dialogue capabilities. Yet a major bottleneck to achieving genuinely transformative task-oriented dialogue…

Computation and Language · Computer Science 2024-05-06 Joe Stacey , Jianpeng Cheng , John Torr , Tristan Guigue , Joris Driesen , Alexandru Coca , Mark Gaynor , Anders Johannsen

While large language models (LLMs) excel at open-ended dialogue, effective psychotherapy requires structured progression and adherence to clinical protocols, making the design of psychotherapist chatbots challenging. We investigate how…

Human-Computer Interaction · Computer Science 2026-04-07 Sina Elahimanesh , Mohammadali Mohammadkhani , Sara Zahedi Movahed , Mohammad Mahdi Abootorabi , Shayan Salehi , Abbas Edalat

Enabling open-domain dialogue systems to ask clarifying questions when appropriate is an important direction for improving the quality of the system response. Namely, for cases when a user request is not specific enough for a conversation…

Computation and Language · Computer Science 2021-09-14 Mohammad Aliannejadi , Julia Kiseleva , Aleksandr Chuklin , Jeffrey Dalton , Mikhail Burtsev

Structured sentences are important expressions in human writings and dialogues. Previous works on neural text generation fused semantic and structural information by encoding the entire sentence into a mixed hidden representation. However,…

Computation and Language · Computer Science 2020-05-11 Xing Wu , Dongjun Wei , Liangjun Zang , Jizhong Han , Songlin Hu

Open-domain conversational agents or chatbots are becoming increasingly popular in the natural language processing community. One of the challenges is enabling them to converse in an empathetic manner. Current neural response generation…

Computation and Language · Computer Science 2020-12-09 Anuradha Welivita , Pearl Pu

Conversational search presents opportunities to support users in their search activities to improve the effectiveness and efficiency of search while reducing their cognitive load. Limitations of the potential competency of conversational…

Human-Computer Interaction · Computer Science 2021-04-12 Abhishek Kaushik , Gareth J. F. Jones

AI alignment is about ensuring AI systems only pursue goals and activities that are beneficial to humans. Most of the current approach to AI alignment is to learn what humans value from their behavioural data. This paper proposes a…

Artificial Intelligence · Computer Science 2023-10-06 Pei-Yu Chen , Myrthe L. Tielman , Dirk K. J. Heylen , Catholijn M. Jonker , M. Birna van Riemsdijk

Knowledge-aided dialogue response generation aims at augmenting chatbots with relevant external knowledge in the hope of generating more informative responses. The majority of previous work assumes that the relevant knowledge is given as…

Computation and Language · Computer Science 2023-02-21 Ante Wang , Linfeng Song , Qi Liu , Haitao Mi , Longyue Wang , Zhaopeng Tu , Jinsong Su , Dong Yu

Mixed initiative in open-domain dialogue requires a system to pro-actively introduce new topics. The one-turn topic transition task explores how a system connects two topics in a cooperative and coherent manner. The goal of the task is to…

Computation and Language · Computer Science 2021-05-31 Karin Sevegnani , David M. Howcroft , Ioannis Konstas , Verena Rieser

Many businesses and consumers are extending the capabilities of voice-based services such as Amazon Alexa, Google Home, Microsoft Cortana, and Apple Siri to create custom voice experiences (also known as skills). As the number of these…

Computation and Language · Computer Science 2019-11-18 Maryam Fazel-Zarandi , Sampat Biswas , Ryan Summers , Ahmed Elmalt , Andy McCraw , Michael McPhilips , John Peach

We have reached a practical and realistic phase in human-support dialogue agents by developing a large language model (LLM). However, when requiring expert knowledge or anticipating the utterance content using the massive size of the…

Human-Computer Interaction · Computer Science 2023-12-22 Naoki Yoshimaru , Motoharu Okuma , Takamasa Iio , Kenji Hatano

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling…

Computation and Language · Computer Science 2023-05-10 Yang Deng , Wenqiang Lei , Wai Lam , Tat-Seng Chua

Conversational User Interface (CUI) has become ubiquitous in everyday life, in consumer-focused products like Siri and Alexa or business-oriented solutions. Deep learning underlies many recent breakthroughs in dialogue systems but requires…

Computation and Language · Computer Science 2020-12-08 Igor Shalyminov

Smart autonomous agents are becoming increasingly important in various real-life applications, including robotics and autonomous vehicles. One crucial skill that these agents must possess is the ability to interact with their surrounding…

Robotics · Computer Science 2024-08-09 Niyati Rawal , Roberto Bigazzi , Lorenzo Baraldi , Rita Cucchiara

Although human evaluation remains the gold standard for open-domain dialogue evaluation, the growing popularity of automated evaluation using Large Language Models (LLMs) has also extended to dialogue. However, most frameworks leverage…

Computation and Language · Computer Science 2024-10-07 John Mendonça , Isabel Trancoso , Alon Lavie

Dialogue discourse parsing aims to uncover the internal structure of a multi-participant conversation by finding all the discourse~\emph{links} and corresponding~\emph{relations}. Previous work either treats this task as a series of…

Computation and Language · Computer Science 2023-06-28 Ta-Chung Chi , Alexander I. Rudnicky

In this work, we investigate the human perception of coherence in open-domain dialogues. In particular, we address the problem of annotating and modeling the coherence of next-turn candidates while considering the entire history of the…

Computation and Language · Computer Science 2020-06-19 Alessandra Cervone , Giuseppe Riccardi

We present SDialog, an MIT-licensed open-source Python toolkit that unifies dialog generation, evaluation and mechanistic interpretability into a single end-to-end framework for building and analyzing LLM-based conversational agents. Built…

In this paper, we present Duplex Conversation, a multi-turn, multimodal spoken dialogue system that enables telephone-based agents to interact with customers like a human. We use the concept of full-duplex in telecommunication to…

Computation and Language · Computer Science 2022-06-15 Ting-En Lin , Yuchuan Wu , Fei Huang , Luo Si , Jian Sun , Yongbin Li

The applicability of common sentiment analysis models to open domain human robot interaction is investigated within this paper. The models are used on a dataset specific to user interaction with the Alana system (a Alexa prize system) in…

Artificial Intelligence · Computer Science 2021-07-19 Mohamad Alissa , Issa Haddad , Jonathan Meyer , Jade Obeid , Nicolas Wiecek , Sukrit Wongariyakavee
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