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Conversational search is an approach to information retrieval (IR), where users engage in a dialogue with an agent in order to satisfy their information needs. Previous conceptual work described properties and actions a good agent should…

Computation and Language · Computer Science 2019-12-11 Gustavo Penha , Alexandru Balan , Claudia Hauff

User-machine interaction is crucial for information retrieval, especially for spoken content retrieval, because spoken content is difficult to browse, and speech recognition has a high degree of uncertainty. In interactive retrieval, the…

Computation and Language · Computer Science 2018-04-03 Pei-Hung Chung , Kuan Tung , Ching-Lun Tai , Hung-Yi Lee

Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

Information Retrieval · Computer Science 2020-06-17 Shuo Zhang , Krisztian Balog

The ability to engage in mixed-initiative interaction is one of the core requirements for a conversational search system. How to achieve this is poorly understood. We propose a set of unsupervised metrics, termed ConversationShape, that…

Information Retrieval · Computer Science 2020-05-27 Svitlana Vakulenko , Evangelos Kanoulas , Maarten de Rijke

Conversational interfaces are increasingly used for data analysis, enabling data workers to express complex analytical intents in natural language. Yet, these interactions unfold as long, linear transcripts that are misaligned with the…

Human-Computer Interaction · Computer Science 2026-03-03 Ken Gu , Srishti Palani , Vidya Setlur

Conversational search systems, such as Google Assistant and Microsoft Cortana, enable users to interact with search systems in multiple rounds through natural language dialogues. Evaluating such systems is very challenging given that any…

Information Retrieval · Computer Science 2021-04-29 Zeyang Liu , Ke Zhou , Max L. Wilson

Conversational search aims to retrieve passages containing essential information to answer queries in a multi-turn conversation. In conversational search, reformulating context-dependent conversational queries into stand-alone forms is…

Information Retrieval · Computer Science 2024-04-09 Yunah Jang , Kang-il Lee , Hyunkyung Bae , Hwanhee Lee , Kyomin Jung

Conversational AI systems are becoming famous in day to day lives. In this paper, we are trying to address the following key question: To identify whether design, as well as development efforts for search oriented conversational AI are…

Artificial Intelligence · Computer Science 2017-09-15 Mahipal Jadeja , Neelanshi Varia

The ubiquity and on-the-go availability of mobile devices makes them central to many tasks such as interpersonal communication and media consumption. However, despite the potential of mobile devices for on-demand exploratory data…

Human-Computer Interaction · Computer Science 2024-04-18 Luke S. Snyder , Ryan A. Rossi , Eunyee Koh , Jeffrey Heer , Jane Hoffswell

Query understanding in Conversational Information Seeking (CIS) involves accurately interpreting user intent through context-aware interactions. This includes resolving ambiguities, refining queries, and adapting to evolving information…

Computation and Language · Computer Science 2025-04-10 Yifei Yuan , Zahra Abbasiantaeb , Yang Deng , Mohammad Aliannejadi

Conversational search has seen increased recent attention in both the IR and NLP communities. It seeks to clarify and solve users' search needs through multi-turn natural language interactions. However, most existing systems are trained and…

Information Retrieval · Computer Science 2024-02-12 Zhenduo Wang , Zhichao Xu , Qingyao Ai , Vivek Srikumar

Multimodal vector search offers a new paradigm for information retrieval by exposing numerous pieces of functionality which are not possible in traditional lexical search engines. While multimodal vector search can be treated as a drop in…

Information Retrieval · Computer Science 2024-09-19 Owen Pendrigh Elliott , Tom Hamer , Jesse Clark

Information-seeking dialogues span a wide range of questions, from simple factoid to complex queries that require exploring multiple facets and viewpoints. When performing exploratory searches in unfamiliar domains, users may lack…

Information Retrieval · Computer Science 2024-10-30 Weronika Łajewska , Krisztian Balog , Damiano Spina , Johanne Trippas

Data users need relevant context and research expertise to effectively search for and identify relevant datasets. Leading data providers, such as the Inter-university Consortium for Political and Social Research (ICPSR), offer standardized…

Information Retrieval · Computer Science 2023-05-31 Lizhou Fan , Sara Lafia , Lingyao Li , Fangyuan Yang , Libby Hemphill

In computer interfaces in general, especially in information retrieval tasks, it is important to be able to quickly find and retrieve information. State of the art approach, used, for example, in search engines, is not effective as it…

Information Retrieval · Computer Science 2015-02-20 Dmytro Filatov , Taras Filatov

Interactive storytelling benefits from planning and exploring multiple 'what if' scenarios. Modern LLMs are useful tools for ideation and exploration, but current chat-based user interfaces restrict users to a single linear flow. To address…

Artificial Intelligence · Computer Science 2025-04-04 Parsa Ghaffari , Chris Hokamp

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling…

Computation and Language · Computer Science 2023-05-10 Yang Deng , Wenqiang Lei , Wai Lam , Tat-Seng Chua

Despite recent advances in the field of explainable artificial intelligence systems, a concrete quantitative measure for evaluating the usability of such systems is nonexistent. Ensuring the success of an explanatory interface in…

Human-Computer Interaction · Computer Science 2020-10-26 Byung Hyung Kim , Seunghun Koh , Sejoon Huh , Sungho Jo , Sunghee Choi

Conversational search systems increasingly provide source citations, yet how citation or source presentation formats influence user engagement remains unclear. We conducted a crowdsourcing user experiment with 394 participants comparing…

Human-Computer Interaction · Computer Science 2025-12-16 Jiangen He , Jiqun Liu

Rather than using (proxies of) end user or expert judgment to decide on the ranking of information, this paper asks whether conversations about information quality might offer a feasible and valuable addition for ranking information. We…

Information Retrieval · Computer Science 2022-10-17 Frans van der Sluis
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