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Exploratory search aims to guide users through a corpus rather than pinpointing exact information. We propose an exploratory search system based on hierarchical clusters and document summaries using sentence embeddings. With sentence…

Computation and Language · Computer Science 2020-07-23 Austin Silveria

Various conceptual and descriptive models of conversational search have been proposed in the literature -- while useful, they do not provide insights into how interaction between the agent and user would change in response to the costs and…

Information Retrieval · Computer Science 2022-01-24 Leif Azzopardi , Mohammad Aliannejadi , Evangelos Kanoulas

In this paper, we study collaborative filtering in an interactive setting, in which the recommender agents iterate between making recommendations and updating the user profile based on the interactive feedback. The most challenging problem…

Information Retrieval · Computer Science 2020-07-07 Lixin Zou , Long Xia , Yulong Gu , Xiangyu Zhao , Weidong Liu , Jimmy Xiangji Huang , Dawei Yin

Information seeking conversations between users and Conversational Search Agents (CSAs) consist of multiple turns of interaction. While users initiate a search session, ideally a CSA should sometimes take the lead in the conversation by…

Information Retrieval · Computer Science 2021-09-14 Mohammad Aliannejadi , Leif Azzopardi , Hamed Zamani , Evangelos Kanoulas , Paul Thomas , Nick Craswel

Exploratory search starts with ill-defined goals and involves browsing, learning, and formulating new targets for search. To fluidly support such dynamic search behaviours, we focus on devising interactive visual facets (IVF), visualising…

Human-Computer Interaction · Computer Science 2021-09-14 Chen He , Luana Micallef , Barış Serim , Tung Vuong , Tuukka Ruotsalo , Giulio Jacucci

Instruments such as eye-tracking devices have contributed to understanding how users interact with screen-based search engines. However, user-system interactions in audio-only channels -- as is the case for Spoken Conversational Search…

Human-Computer Interaction · Computer Science 2024-08-08 Kaixin Ji , Sachin Pathiyan Cherumanal , Johanne R. Trippas , Danula Hettiachchi , Flora D. Salim , Falk Scholer , Damiano Spina

We have developed a conversational recommendation system designed to help users navigate through a set of limited options to find the best choice. Unlike many internet scale systems that use a singular set of search terms and return a…

Computation and Language · Computer Science 2021-04-15 Victor S. Bursztyn , Jennifer Healey , Eunyee Koh , Nedim Lipka , Larry Birnbaum

Recommender systems are software applications that help users to find items of interest in situations of information overload. Current research often assumes a one-shot interaction paradigm, where the users' preferences are estimated based…

Human-Computer Interaction · Computer Science 2021-06-01 Dietmar Jannach , Ahtsham Manzoor , Wanling Cai , Li Chen

Information access systems, such as search engines, recommender systems, and conversational assistants, have become integral to our daily lives as they help us satisfy our information needs. However, evaluating the effectiveness of these…

Human-Computer Interaction · Computer Science 2026-04-21 Krisztian Balog , ChengXiang Zhai

This paper proposes a conversational approach implemented by the system Chatin for driving an intuitive data exploration experience. Our work aims to unlock the full potential of data analytics and artificial intelligence with a new…

Human-Computer Interaction · Computer Science 2023-11-14 Genoveva Vargas-Solar , Tania Cerquitelli , Javier A. Espinosa-Oviedo , François Cheval , Anthelme Buchaille , Luca Polgar

Conversational search is a relatively young area of research that aims at automating an information-seeking dialogue. In this paper we help to position it with respect to other research areas within conversational Artificial Intelligence…

Information Retrieval · Computer Science 2021-06-09 Svitlana Vakulenko , Evangelos Kanoulas , Maarten de Rijke

Online Digital Assistants, such as Amazon Alexa, Google Assistant, Apple Siri are very popular and provide a range or services to their users, a key function is their ability to satisfy user information needs from the sources available to…

Human-Computer Interaction · Computer Science 2023-03-21 Abhishek Kaushik , Gareth J. F. Jones

Interactive fiction is a literary genre that is rapidly gaining popularity. In this genre, readers are able to explicitly take actions in order to guide the course of the story. With the recent popularity of narrative focused games, we…

Human-Computer Interaction · Computer Science 2019-01-09 Gilad Ostrin , Jérémy Frey , Jessica Cauchard

Conversational search offers an easier and faster alternative to conventional web search, while having downsides like lack of source verification. Research has examined performance disparities between these two systems in different…

Human-Computer Interaction · Computer Science 2025-03-13 Yitian Yang , Yugin Tan , Yang Chen Lin , Jung-Tai King , Zihan Liu , Yi-Chieh Lee

Conversational agents are becoming increasingly popular for supporting and facilitating learning. Conventional pedagogical agents are designed to play the role of human teachers by giving instructions to the students. In this paper, we…

Human-Computer Interaction · Computer Science 2019-10-01 Nalin Chhibber , Edith Law

This paper aims to provide a radical rundown on Conversation Search (ConvSearch), an approach to enhance the information retrieval method where users engage in a dialogue for the information-seeking tasks. In this survey, we predominantly…

Computation and Language · Computer Science 2022-11-29 Naga Sai Krishna Adatrao , Gowtham Reddy Gadireddy , Jiho Noh

Explainable AI (XAI) interfaces seek to make large language models more transparent, yet explanation alone does not produce understanding. Explaining a system's behavior is not the same as being able to engage with it, to probe and…

Human-Computer Interaction · Computer Science 2026-03-18 Gabrielle Benabdallah

Conversational generative AI systems such as ChatGPT are transforming how people seek and engage with information online. Unlike traditional search engines, these systems support open-ended, conversational inquiry, yet it remains unclear…

Human-Computer Interaction · Computer Science 2026-04-14 Yulin Yu , Yizhou Li , Siddharth Suri , Scott Counts

Designing keyword-based access paths is a common practice in digital libraries. They are easy to use and accepted by users and come with moderate costs for content providers. However, users usually have to break down the search into pieces…

Digital Libraries · Computer Science 2022-08-23 Hermann Kroll , Niklas Mainzer , Wolf-Tilo Balke

Exploratory information search can challenge users in the formulation of efficacious search queries. Moreover, complex information spaces, such as those managed by Geographical Information Systems, can disorient people, making it difficult…

Information Retrieval · Computer Science 2020-03-26 Noemi Mauro , Liliana Ardissono