Related papers: Domain Aware Neural Dialog System
Training machines to understand natural language and interact with humans is one of the major goals of artificial intelligence. Recent years have witnessed an evolution from matching networks to pre-trained language models (PrLMs). In…
Mental health counseling remains a major challenge in modern society due to cost, stigma, fear, and unavailability. We posit that generative artificial intelligence (AI) models designed for mental health counseling could help improve…
We address the problem of speech act recognition (SAR) in asynchronous conversations (forums, emails). Unlike synchronous conversations (e.g., meetings, phone), asynchronous domains lack large labeled datasets to train an effective SAR…
Established recurrent neural networks are well-suited to solve a wide variety of prediction tasks involving discrete sequences. However, they do not perform as well in the task of dynamical system identification, when dealing with…
The goal of this work is to build conversational Question Answering (QA) interfaces for the large body of domain-specific information available in FAQ sites. We present DoQA, a dataset with 2,437 dialogues and 10,917 QA pairs. The dialogues…
In this paper, we study the problem of employing pre-trained language models for multi-turn response selection in retrieval-based chatbots. A new model, named Speaker-Aware BERT (SA-BERT), is proposed in order to make the model aware of the…
"Human-aware" has become a popular keyword used to describe a particular class of AI systems that are designed to work and interact with humans. While there exists a surprising level of consistency among the works that use the label…
To alleviate the problem of structured databases' limited coverage, recent task-oriented dialogue systems incorporate external unstructured knowledge to guide the generation of system responses. However, these usually use word or sentence…
Existing pipelined task-oriented dialogue systems usually have difficulties adapting to unseen domains, whereas end-to-end systems are plagued by large-scale knowledge bases in practice. In this paper, we introduce a novel query-driven…
Modern deep learning approaches have achieved groundbreaking performance in modeling and classifying sequential data. Specifically, attention networks constitute the state-of-the-art paradigm for capturing long temporal dynamics. This paper…
We present a knowledge-grounded dialog system developed for the ninth Dialog System Technology Challenge (DSTC9) Track 1 - Beyond Domain APIs: Task-oriented Conversational Modeling with Unstructured Knowledge Access. We leverage transfer…
Speech applications dealing with conversations require not only recognizing the spoken words, but also determining who spoke when. The task of assigning words to speakers is typically addressed by merging the outputs of two separate…
Recent open-domain dialogue models have brought numerous breakthroughs. However, building a chat system is not scalable since it often requires a considerable volume of human-human dialogue data, especially when enforcing features such as…
We introduce a new representation learning approach for domain adaptation, in which data at training and test time come from similar but different distributions. Our approach is directly inspired by the theory on domain adaptation…
We present Task 5 of the DCASE 2025 Challenge: an Audio Question Answering (AQA) benchmark spanning multiple domains of sound understanding. This task defines three QA subsets (Bioacoustics, Temporal Soundscapes, and Complex QA) to test…
Dialogue Act (DA) tagging is crucial for spoken language understanding systems, as it provides a general representation of speakers' intents, not bound to a particular dialogue system. Unfortunately, publicly available data sets with DA…
We describe a prototype dialogue response generation model for the customer service domain at Amazon. The model, which is trained in a weakly supervised fashion, measures the similarity between customer questions and agent answers using a…
Spoken language understanding, which extracts intents and/or semantic concepts in utterances, is conventionally formulated as a post-processing of automatic speech recognition. It is usually trained with oracle transcripts, but needs to…
Syntactic constituency parsing is a fundamental problem in natural language processing and has been the subject of intensive research and engineering for decades. As a result, the most accurate parsers are domain specific, complex, and…
Named Entity Recognition (NER) is a fundamental task in the fields of natural language processing and information extraction. NER has been widely used as a standalone tool or an essential component in a variety of applications such as…