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One of the major drawbacks of modularized task-completion dialogue systems is that each module is trained individually, which presents several challenges. For example, downstream modules are affected by earlier modules, and the performance…

Computation and Language · Computer Science 2018-02-13 Xiujun Li , Yun-Nung Chen , Lihong Li , Jianfeng Gao , Asli Celikyilmaz

In task-oriented dialogue systems the dialogue state tracker (DST) component is responsible for predicting the state of the dialogue based on the dialogue history. Current DST approaches rely on a predefined domain ontology, a fact that…

Computation and Language · Computer Science 2020-01-22 Vevake Balaraman , Bernardo Magnini

Existing task-oriented conversational search systems heavily rely on domain ontologies with pre-defined slots and candidate value sets. In practical applications, these prerequisites are hard to meet, due to the emerging new user…

Computation and Language · Computer Science 2023-05-09 Yuxia Wu , Tianhao Dai , Zhedong Zheng , Lizi Liao

Large language models (LLMs) are increasingly seen as assistants, copilots, and consultants, capable of supporting a wide range of tasks through natural conversation. However, most systems remain constrained by a linear request-response…

Computation and Language · Computer Science 2026-05-05 Jiaqi Chen , Yanzhe Zhang , Yutong Zhang , Yijia Shao , Diyi Yang

Existing approaches to dialogue state tracking rely on pre-defined ontologies consisting of a set of all possible slot types and values. Though such approaches exhibit promising performance on single-domain benchmarks, they suffer from…

Artificial Intelligence · Computer Science 2019-10-21 Liliang Ren , Jianmo Ni , Julian McAuley

We propose a query-based generative model for solving both tasks of question generation (QG) and question an- swering (QA). The model follows the classic encoder- decoder framework. The encoder takes a passage and a query as input then…

Computation and Language · Computer Science 2018-08-29 Linfeng Song , Zhiguo Wang , Wael Hamza

We study the interpretability issue of task-oriented dialogue systems in this paper. Previously, most neural-based task-oriented dialogue systems employ an implicit reasoning strategy that makes the model predictions uninterpretable to…

Computation and Language · Computer Science 2022-03-14 Shiquan Yang , Rui Zhang , Sarah Erfani , Jey Han Lau

End-to-end Task-oriented Dialogue Systems (TDSs) have attracted a lot of attention for their superiority (e.g., in terms of global optimization) over pipeline modularized TDSs. Previous studies on end-to-end TDSs use a single-module model…

Computation and Language · Computer Science 2019-07-12 Jiahuan Pei , Pengjie Ren , Maarten de Rijke

In this work, we present a hybrid learning method for training task-oriented dialogue systems through online user interactions. Popular methods for learning task-oriented dialogues include applying reinforcement learning with user feedback…

Computation and Language · Computer Science 2018-04-19 Bing Liu , Gokhan Tur , Dilek Hakkani-Tur , Pararth Shah , Larry Heck

Generative seq2seq dialogue systems are trained to predict the next word in dialogues that have already occurred. They can learn from large unlabeled conversation datasets, build a deep understanding of conversational context, and generate…

Computation and Language · Computer Science 2019-10-21 Sam Shleifer , Manish Chablani , Namit Katariya , Anitha Kannan , Xavier Amatriain

Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if…

Computation and Language · Computer Science 2023-10-17 Dustin Axman , Avik Ray , Shubham Garg , Jing Huang

For task-oriented dialog systems to be maximally useful, it must be able to process conversations in a way that is (1) generalizable with a small number of training examples for new task domains, and (2) robust to user input in various…

Computation and Language · Computer Science 2021-01-01 Baolin Peng , Chunyuan Li , Zhu Zhang , Chenguang Zhu , Jinchao Li , Jianfeng Gao

Transformer-based pre-trained language models boost the performance of open-domain dialogue systems. Prior works leverage Transformer-based pre-trained language models to generate texts with desired attributes in two general approaches: (1)…

Computation and Language · Computer Science 2022-09-27 Wanyu Du , Yangfeng Ji

On one hand, recent advances in chatbots has led to a rising popularity in using these models for coding tasks. On the other hand, modern generative image models primarily rely on text encoders to translate semantic concepts into visual…

Sound · Computer Science 2025-09-15 Jorge E. León , Miguel Carrasco

Numerous new dialog domains are being created every day while collecting data for these domains is extremely costly since it involves human interactions. Therefore, it is essential to develop algorithms that can adapt to different domains…

Computation and Language · Computer Science 2021-04-07 Kun Qian , Wei Wei , Zhou Yu

Recent work in open-domain conversational agents has demonstrated that significant improvements in model engagingness and humanness metrics can be achieved via massive scaling in both pre-training data and model size (Adiwardana et al.,…

Computation and Language · Computer Science 2020-10-05 Kurt Shuster , Eric Michael Smith , Da Ju , Jason Weston

This paper describes our submission for the End-to-end Multi-domain Task Completion Dialog shared task at the 9th Dialog System Technology Challenge (DSTC-9). Participants in the shared task build an end-to-end task completion dialog system…

Computation and Language · Computer Science 2021-02-10 Boliang Zhang , Ying Lyu , Ning Ding , Tianhao Shen , Zhaoyang Jia , Kun Han , Kevin Knight

Task-oriented conversational systems often use dialogue state tracking to represent the user's intentions, which involves filling in values of pre-defined slots. Many approaches have been proposed, often using task-specific architectures…

Computation and Language · Computer Science 2021-09-17 Chia-Hsuan Lee , Hao Cheng , Mari Ostendorf

Most existing dialogue corpora and models have been designed to fit into 2 predominant categories : task-oriented dialogues portray functional goals, such as making a restaurant reservation or booking a plane ticket, while…

Computation and Language · Computer Science 2023-11-27 Armand Stricker , Patrick Paroubek

Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical…

Artificial Intelligence · Computer Science 2024-10-15 Ming Zhang , Caishuang Huang , Yilong Wu , Shichun Liu , Huiyuan Zheng , Yurui Dong , Yujiong Shen , Shihan Dou , Jun Zhao , Junjie Ye , Qi Zhang , Tao Gui , Xuanjing Huang