Related papers: Generative Encoder-Decoder Models for Task-Oriente…
Goal-Oriented (GO) Dialogue Systems, colloquially known as goal oriented chatbots, help users achieve a predefined goal (e.g. book a movie ticket) within a closed domain. A first step is to understand the user's goal by using natural…
Large language models (LLMs) excel at processing and generating both text and code. However, LLMs have had limited applicability in grounded task-oriented dialogue as they are difficult to steer toward task objectives and fail to handle…
Social chatbots have gained immense popularity, and their appeal lies not just in their capacity to respond to the diverse requests from users, but also in the ability to develop an emotional connection with users. To further develop and…
Generative seq2seq dialogue systems are trained to predict the next word in dialogues that have already occurred. They can learn from large unlabeled conversation datasets, build a deeper understanding of conversational context, and…
Stylistic variation is critical to render the utterances generated by conversational agents natural and engaging. In this paper, we focus on sequence-to-sequence models for open-domain dialogue response generation and propose a new method…
We present a novel natural language generation system for spoken dialogue systems capable of entraining (adapting) to users' way of speaking, providing contextually appropriate responses. The generator is based on recurrent neural networks…
We introduce a language generative model framework for generating a styled paragraph based on a context sentence and a style reference example. The framework consists of a style encoder and a texts decoder. The style encoder extracts a…
We describe a system for building task-oriented dialogue systems combining the in-context learning abilities of large language models (LLMs) with the deterministic execution of business logic. LLMs are used to translate between the surface…
In this work, we study dialogue scenarios that start from chit-chat but eventually switch to task-related services, and investigate how a unified dialogue model, which can engage in both chit-chat and task-oriented dialogues, takes the…
Human dialogue contains evolving concepts, and speakers naturally associate multiple concepts to compose a response. However, current dialogue models with the seq2seq framework lack the ability to effectively manage concept transitions and…
We propose a new encoder-decoder approach to learn distributed sentence representations that are applicable to multiple purposes. The model is learned by using a convolutional neural network as an encoder to map an input sentence into a…
Traditional dialog systems used in goal-oriented applications require a lot of domain-specific handcrafting, which hinders scaling up to new domains. End-to-end dialog systems, in which all components are trained from the dialogs…
Tracking the state of the conversation is a central component in task-oriented spoken dialogue systems. One such approach for tracking the dialogue state is slot carryover, where a model makes a binary decision if a slot from the context is…
This review gives an extensive overview of evaluation methods for task-oriented dialogue systems, paying special attention to practical applications of dialogue systems, for example for customer service. The review (1) provides an overview…
One of the difficulties in training dialogue systems is the lack of training data. We explore the possibility of creating dialogue data through the interaction between a dialogue system and a user simulator. Our goal is to develop a…
Existing studies in dialogue system research mostly treat task-oriented dialogue and chit-chat as separate domains. Towards building a human-like assistant that can converse naturally and seamlessly with users, it is important to build a…
Task-oriented dialogue systems often employ a Dialogue State Tracker (DST) to successfully complete conversations. Recent state-of-the-art DST implementations rely on schemata of diverse services to improve model robustness and handle…
We present a novel end-to-end trainable neural network model for task-oriented dialog systems. The model is able to track dialog state, issue API calls to knowledge base (KB), and incorporate structured KB query results into system…
How to build and use dialogue data efficiently, and how to deploy models in different domains at scale can be two critical issues in building a task-oriented dialogue system. In this paper, we propose a novel manual-guided dialogue scheme…
Spoken dialogue systems allow humans to interact with machines using natural speech. As such, they have many benefits. By using speech as the primary communication medium, a computer interface can facilitate swift, human-like acquisition of…