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With software systems becoming increasingly pervasive and autonomous, our ability to test for their quality is severely challenged. Many systems are called to operate in uncertain and highly-changing environment, not rarely required to make…

Software Engineering · Computer Science 2024-03-21 Luca Giamattei , Roberto Pietrantuono , Stefano Russo

We present a methodology to systematically test conversational recommender systems with regards to conversational breakdowns. It involves examining conversations generated between the system and simulated users for a set of pre-defined…

Information Retrieval · Computer Science 2024-05-24 Nolwenn Bernard , Krisztian Balog

Tests executed by human testers are still widespread in practice and fill the gap left by limitations of automated approaches. Among the human-centered approaches, exploratory testing is the de facto approach in agile teams. Although it is…

Software Engineering · Computer Science 2023-07-13 Rubens Copche , Yohan Duarte Pessanha , Vinicius Durelli , Marcelo Medeiros Eler , Andre Takeshi Endo

Communication is a crucial social factor in the success of software projects, as positively or negatively perceived statements can influence how recipients feel and affect team collaboration through emotional contagion. Whether a developer…

Software Engineering · Computer Science 2026-03-12 Martin Obaidi , Marc Herrmann , Jendrik Martensen , Jil Klünder , Kurt Schneider

Recent works have proposed that software developers' positive emotion has a positive impact on software developers' productivity. In this paper we investigate two data sources: developers chat messages (from Slack and Hipchat) and source…

Software Engineering · Computer Science 2020-04-22 Miikka Kuutila , Mika Mäntylä , Maëlick Claes

IDE-integrated AI coding assistants, which operate conversationally within developers' working codebases with access to project context and multi-file editing, are rapidly reshaping software development. However, empirical investigation of…

Software Engineering · Computer Science 2026-04-02 Ningzhi Tang , Chaoran Chen , Zihan Fang , Gelei Xu , Maria Dhakal , Yiyu Shi , Collin McMillan , Yu Huang , Toby Jia-Jun Li

Commit messages are crucial in software development, supporting maintenance tasks and communication among developers. While Large Language Models (LLMs) have advanced Commit Message Generation (CMG) using various software contexts, some…

Software Engineering · Computer Science 2025-03-19 Jiawei Li , David Faragó , Christian Petrov , Iftekhar Ahmed

A new generation of AI models generates step-by-step reasoning text before producing an answer. This text appears to offer a human-readable window into their computation process, and is increasingly relied upon for transparency and…

Human-Computer Interaction · Computer Science 2025-08-29 Mosh Levy , Zohar Elyoseph , Yoav Goldberg

Most often, chat-bots are built to solve the purpose of a search engine or a human assistant: Their primary goal is to provide information to the user or help them complete a task. However, these chat-bots are incapable of responding to…

Artificial Intelligence · Computer Science 2018-11-26 Parag Agrawal , Anshuman Suri , Tulasi Menon

As practitioners increasingly deploy machine learning models in critical domains such as health care, finance, and policy, it becomes vital to ensure that domain experts function effectively alongside these models. Explainability is one way…

Machine Learning · Computer Science 2022-02-07 Himabindu Lakkaraju , Dylan Slack , Yuxin Chen , Chenhao Tan , Sameer Singh

While diversity has become a debated issue in design, very little research exists on positive use-cases for diversity beyond scholarly criticism. The current work addresses this gap through the case of a diversity-aware chatbot, exploring…

Human-Computer Interaction · Computer Science 2024-02-14 Peter Kun , Amalia De Götzen , Miriam Bidoglia , Niels Jørgen Gommesen , George Gaskell

Reasoning is not just about solving problems -- it is also about evaluating which problems are worth solving at all. Evaluations of artificial intelligence (AI) systems primarily focused on problem solving, historically by studying how…

With recent advances in natural language processing, rationalization becomes an essential self-explaining diagram to disentangle the black box by selecting a subset of input texts to account for the major variation in prediction. Yet,…

Machine Learning · Computer Science 2023-09-12 Wenbo Zhang , Tong Wu , Yunlong Wang , Yong Cai , Hengrui Cai

In AI and law, systems that are designed for decision support should be explainable when pursuing justice. In order for these systems to be fair and responsible, they should make correct decisions and make them using a sound and transparent…

Artificial Intelligence · Computer Science 2021-05-17 Cor Steging , Silja Renooij , Bart Verheij

Natural language analysis of human collaborative chat dialogues is an understudied domain with many unique challenges: a large number of dialogue act labels, underspecified and dynamic tasks, interleaved topics, and long-range contextual…

Computation and Language · Computer Science 2023-12-12 Ian Perera , Matthew Johnson , Carson Wilber

Social aspects in software development teams are of particular importance for a successful project closure. To analyze sentiments in software projects, there are several tools and approaches available. These tools analyze text-based…

Software Engineering · Computer Science 2022-06-23 Marc Herrmann , Martin Obaidi , Jil Klünder

The need for systems to explain behavior to users has become more evident with the rise of complex technology like machine learning or self-adaptation. In general, the need for an explanation arises when the behavior of a system does not…

Software Engineering · Computer Science 2021-08-16 Mersedeh Sadeghi , Verena Klös , Andreas Vogelsang

Software development is a complex activity which depends on diverse technologies and people's expertise. The approaches to developing software highly depend on these different characteristics, which are the context developers are subject…

Software Engineering · Computer Science 2019-10-21 Glaucia Melo , Paulo Alencar , Don Cowan

Software development is a complex task that necessitates cooperation among multiple members with diverse skills. Numerous studies used deep learning to improve specific phases in a waterfall model, such as design, coding, and testing.…

Software Engineering · Computer Science 2024-06-06 Chen Qian , Wei Liu , Hongzhang Liu , Nuo Chen , Yufan Dang , Jiahao Li , Cheng Yang , Weize Chen , Yusheng Su , Xin Cong , Juyuan Xu , Dahai Li , Zhiyuan Liu , Maosong Sun

Background: Research software plays an important role in solving real-life problems, empowering scientific innovations, and handling emergency situations. Therefore, the correctness and trustworthiness of research software are of absolute…

Software Engineering · Computer Science 2022-07-27 Nasir U. Eisty , Jeffrey C. Carver