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Conversational artificial intelligence has the potential to assist users in preliminary medical consultations, particularly in settings where access to healthcare professionals is limited. However, many existing medical dialogue systems…

Computation and Language · Computer Science 2026-03-26 Shubham Kumar Nigam , Suparnojit Sarkar , Piyush Patel

Efficient patient-doctor interaction is among the key factors for a successful disease diagnosis. During the conversation, the doctor could query complementary diagnostic information, such as the patient's symptoms, previous surgery, and…

Computation and Language · Computer Science 2024-10-08 Xueshen Li , Xinlong Hou , Nirupama Ravi , Ziyi Huang , Yu Gan

In task-oriented dialogue systems the dialogue state tracker (DST) component is responsible for predicting the state of the dialogue based on the dialogue history. Current DST approaches rely on a predefined domain ontology, a fact that…

Computation and Language · Computer Science 2020-01-22 Vevake Balaraman , Bernardo Magnini

With the recent advancements in AI, Intelligent Virtual Assistants (IVA) have become a ubiquitous part of every home. Going forward, we are witnessing a confluence of vision, speech and dialog system technologies that are enabling the IVAs…

Computation and Language · Computer Science 2018-12-21 Shachi H Kumar , Eda Okur , Saurav Sahay , Juan Jose Alvarado Leanos , Jonathan Huang , Lama Nachman

There is a resurgent interest in developing intelligent open-domain dialog systems due to the availability of large amounts of conversational data and the recent progress on neural approaches to conversational AI. Unlike traditional…

Computation and Language · Computer Science 2020-03-02 Minlie Huang , Xiaoyan Zhu , Jianfeng Gao

Background: Cognitive biases in clinical decision-making significantly contribute to errors in diagnosis and suboptimal patient outcomes. Addressing these biases presents a formidable challenge in the medical field. Objective: This study…

Computation and Language · Computer Science 2024-05-14 Yu He Ke , Rui Yang , Sui An Lie , Taylor Xin Yi Lim , Hairil Rizal Abdullah , Daniel Shu Wei Ting , Nan Liu

Evaluating the quality of open-domain chatbots has become increasingly reliant on LLMs acting as automatic judges. However, existing meta-evaluation benchmarks are static, outdated, and lacking in multilingual coverage, limiting their…

Computation and Language · Computer Science 2026-01-23 John Mendonça , Alon Lavie , Isabel Trancoso

Limited access to mental healthcare, extended wait times, and increasing capabilities of Large Language Models (LLMs) has led individuals to turn to LLMs for fulfilling their mental health needs. However, examining the multi-turn mental…

Computation and Language · Computer Science 2025-05-29 Mohit Chandra , Siddharth Sriraman , Harneet Singh Khanuja , Yiqiao Jin , Munmun De Choudhury

Continual learning in task-oriented dialogue systems can allow us to add new domains and functionalities through time without incurring the high cost of a whole system retraining. In this paper, we propose a continual learning benchmark for…

Computation and Language · Computer Science 2021-01-01 Andrea Madotto , Zhaojiang Lin , Zhenpeng Zhou , Seungwhan Moon , Paul Crook , Bing Liu , Zhou Yu , Eunjoon Cho , Zhiguang Wang

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate…

Machine Learning · Computer Science 2019-11-21 Praveen Kumar Bodigutla , Lazaros Polymenakos , Spyros Matsoukas

We present ShopTalk, a multi-turn conversational faceted search system for shopping that is designed to handle large and complex schemas that are beyond the scope of state of the art slot-filling systems. ShopTalk decouples dialog…

Dialog response ranking is used to rank response candidates by considering their relation to the dialog history. Although researchers have addressed this concept for open-domain dialogs, little attention has been focused on task-oriented…

Computation and Language · Computer Science 2018-11-29 Junki Ohmura , Maxine Eskenazi

Understanding the interplay between intra-modality dependencies (the contribution of an individual modality to a target task) and inter-modality dependencies (the relationships between modalities and the target task) is fundamental to…

Computer Vision and Pattern Recognition · Computer Science 2026-03-12 Divyam Madaan , Varshan Muhunthan , Kyunghyun Cho , Sumit Chopra

Task-oriented dialogue systems based on Large Language Models (LLMs) have gained increasing attention across various industries and achieved significant results. Current approaches condense complex procedural workflows into a single agent…

Multiagent Systems · Computer Science 2025-05-21 Zihao Feng , Xiaoxue Wang , Bowen Wu , Weihong Zhong , Zhen Xu , Hailong Cao , Tiejun Zhao , Ying Li , Baoxun Wang

The rise of agentic systems that combine orchestration, tool use, and conversational capabilities, has been more visible by the recent advent of large language models (LLMs). While open-domain frameworks exist, applying them in private…

Multiagent Systems · Computer Science 2025-11-14 Won Ik Cho , Woonghee Han , Kyung Seo Ki , Young Min Kim

Building socialbots that can have deep, engaging open-domain conversations with humans is one of the grand challenges of artificial intelligence (AI). To this end, bots need to be able to leverage world knowledge spanning several domains…

We present ADVISER - an open-source, multi-domain dialog system toolkit that enables the development of multi-modal (incorporating speech, text and vision), socially-engaged (e.g. emotion recognition, engagement level prediction and…

A video-grounded dialogue system is required to understand both dialogue, which contains semantic dependencies from turn to turn, and video, which contains visual cues of spatial and temporal scene variations. Building such dialogue systems…

Artificial Intelligence · Computer Science 2021-06-15 Hung Le , Chinnadhurai Sankar , Seungwhan Moon , Ahmad Beirami , Alborz Geramifard , Satwik Kottur

The advancement of Large Language Models (LLMs) has led to significant improvements in various service domains, including search, recommendation, and chatbot applications. However, applying state-of-the-art (SOTA) research to industrial…

Computation and Language · Computer Science 2025-05-30 Chiwan Park , Wonjun Jang , Daeryong Kim , Aelim Ahn , Kichang Yang , Woosung Hwang , Jihyeon Roh , Hyerin Park , Hyosun Wang , Min Seok Kim , Jihoon Kang

Audio Visual Scene-aware Dialog (AVSD) is the task of generating a response for a question with a given scene, video, audio, and the history of previous turns in the dialog. Existing systems for this task employ the transformers or…

Computation and Language · Computer Science 2020-04-20 Hwanhee Lee , Seunghyun Yoon , Franck Dernoncourt , Doo Soon Kim , Trung Bui , Kyomin Jung
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