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Software development is a collaborative task involving diverse development teams, where toxic communication can negatively impact team mood and project success. Mood surveys enable the early detection of underlying tensions or…

Software Engineering · Computer Science 2025-04-25 Marc Herrmann , Martin Obaidi , Jil Klünder

A recent surge in remote meetings has led to complaints of ``Zoom fatigue'' and ``collaboration overload,'' negatively impacting worker productivity and well-being. One way to alleviate the burden of meetings is to de-emphasize their…

Human-Computer Interaction · Computer Science 2024-02-06 Ruotong Wang , Lin Qiu , Justin Cranshaw , Amy X. Zhang

In enterprise organizations, data-driven decision making processes include the use of business intelligence dashboards and collaborative deliberation on communication platforms such as Slack. However, apart from those in data analyst roles,…

Human-Computer Interaction · Computer Science 2024-10-15 Hyeok Kim , Arjun Srinivasan , Matthew Brehmer

Popular and large contemporary open-source projects now embrace a diverse set of documentation for communication channels. Examples include contribution guidelines (i.e., commit message guidelines, coding rules, submission guidelines), code…

Software Engineering · Computer Science 2023-07-17 Dong Wang , Masanari Kondo , Yasutaka Kamei , Raula Gaikovina Kula , Naoyasu Ubayashi

Background: Agile software development has become a popular way of developing software. Scrum is the most frequently used agile framework, but it is often reported to be adapted in practice. Objective: Thus, we aim to understand how Scrum…

Software Engineering · Computer Science 2017-03-31 Philipp Diebold , Jan-Peter Ostberg , Stefan Wagner , Ulrich Zendler

University research labs often rely on chat-based platforms for communication and project management, where valuable knowledge surfaces but is easily lost in message streams. Documentation can preserve knowledge, but it requires ongoing…

Human-Computer Interaction · Computer Science 2026-02-03 Sangwook Lee , Adnan Abbas , Yan Chen , Young-Ho Kim , Sang Won Lee

Software development is a collaborative task. Previous research has shown social aspects within development teams to be highly relevant for the success of software projects. A team's mood has been proven to be particularly important. It is…

Software Engineering · Computer Science 2025-02-13 Martin Obaidi , Lukas Nagel , Alexander Specht , Jil Klünder

Today, software companies usually organize their work in teams. Social science research on team development has shown that for a team to reach a productive and autonomous stage, it has to be able to manage internal conflicts and…

Software Engineering · Computer Science 2019-04-15 Lucas Gren , Per Lenberg

Emotions play a significant role in teamwork and collaborative activities like software development. While researchers have analyzed developer emotions in various software artifacts (e.g., issues, pull requests), few studies have focused on…

Software Engineering · Computer Science 2023-11-09 Amirali Sajadi , Kostadin Damevski , Preetha Chatterjee

Despite the increasing maturity of model-driven software development (MDD), some research challenges remain open in the field of information systems (IS). For instance, there is a need to improve modelling techniques so that they cover…

Software Engineering · Computer Science 2011-02-02 Sergio España , Arturo González , Óscar Pastor , Marcela Ruiz

Global teams frequently consist of language-based subgroups who put together complementary information to achieve common goals. Previous research outlines a two-step work communication flow in these teams. There are team meetings using a…

Computation and Language · Computer Science 2022-09-29 Yongle Zhang , Dennis Asamoah Owusu , Marine Carpuat , Ge Gao

Recent works have proposed that software developers' positive emotion has a positive impact on software developers' productivity. In this paper we investigate two data sources: developers chat messages (from Slack and Hipchat) and source…

Software Engineering · Computer Science 2020-04-22 Miikka Kuutila , Mika Mäntylä , Maëlick Claes

Distribution of software development is becoming more and more common in order to save the production cost and reduce the time to market. Large geographical distance, different time zones and cultural differences in distributed software…

Software Engineering · Computer Science 2010-06-11 Suprika Vasudeva Shrivastava , Hema Date

Modalities of communication for human beings are gradually increasing in number with the advent of new forms of technology. Many human beings can readily transition between these different forms of communication with little or no effort,…

Computation and Language · Computer Science 2014-03-04 Josiah P. Zayner

Necessity of different competencies with high level of knowledge makes it inevitable that software development is a team work. With the today's technology, teams can communicate both synchronously and asynchronously using different online…

Software Engineering · Computer Science 2013-08-06 Onur Yılmaz

The rapid adoption of remote and hybrid work models in response to the COVID-19 pandemic has brought significant changes to communication and coordination within software development teams, affecting how various activities are executed.…

Software Engineering · Computer Science 2024-08-26 Felipe Jansen , Ronnie de Souza Santos

This action research study focuses on the integration of "AI assistants" in two Agile software development meetings: the Daily Scrum and a feature refinement, a planning meeting that is part of an in-house Scaled Agile framework. We discuss…

Software Engineering · Computer Science 2024-04-24 Beatriz Cabrero-Daniel , Tomas Herda , Victoria Pichler , Martin Eder

In the last decade, Social Media platforms such as Twitter have gained importance in the various marketing strategies of companies. This work aims to examine the presence of influential content on a textual level, by investigating…

Social and Information Networks · Computer Science 2022-02-17 Diana C. Hernandez-Bocanegra , Angela Borchert , Felix Brünker , Gautam Kishore Shahi , Björn Ross

Earlier there was no mode of online communication between users. In big or small organizations communication between users posed a challenge. There was a requirement to record these communications and store the data for further evaluation.…

Software Engineering · Computer Science 2021-07-12 Amey Thakur , Karan Dhiman

There has been a transformation from individual work to team work in the last few decades (Ilgen, 1999), and many organizations use teams for many activities done by individuals in the past (Boyett & Conn, 1992 ; Katzenbach & Smith, 1993).…

Social and Information Networks · Computer Science 2012-04-17 Daphna Shwarts-Asher