Related papers: Leveraging Quality Prediction Models for Automatic…
Modern code review is a critical quality assurance process that is widely adopted in both industry and open source software environments. This process can help newcomers learn from the feedback of experienced reviewers; however, it often…
Peer prediction mechanisms motivate high-quality feedback with provable guarantees. However, current methods only apply to rather simple reports, like multiple-choice or scalar numbers. We aim to broaden these techniques to the larger…
Online reviews provided by consumers are a valuable asset for e-Commerce platforms, influencing potential consumers in making purchasing decisions. However, these reviews are of varying quality, with the useful ones buried deep within a…
A major challenge in the field of Text Generation is evaluation: Human evaluations are cost-intensive, and automated metrics often display considerable disagreement with human judgments. In this paper, we propose a statistical model of Text…
We present a novel summarization framework for reviews of products and services by selecting informative and concise text segments from the reviews. Our method consists of two major steps. First, we identify five frequently occurring…
Social media users post content on various topics. A defining feature of social media is that other users can provide feedback -- called community feedback -- to their content in the form of comments, replies, and retweets. We hypothesize…
Opinion summarization is the automatic creation of text reflecting subjective information expressed in multiple documents, such as user reviews of a product. The task is practically important and has attracted a lot of attention. However,…
When faced with a large number of product reviews, it is not clear that a human can remember all of them and weight opinions representatively to write a good reference summary. We propose an automatic metric to test the prevalence of the…
Commercial establishments like restaurants, service centres and retailers have several sources of customer feedback about products and services, most of which need not be as structured as rated reviews provided by services like Yelp, or…
Predicting the quality of a text document is a critical task when presented with the problem of measuring the performance of a document before its release. In this work, we evaluate various features including those extracted from the text…
Incorporating automatically predicted human feedback into the process of training generative models has attracted substantial recent interest, while feedback at inference time has received less attention. The typical feedback at training…
Comment sections below online news articles enjoy growing popularity among readers. However, the overwhelming number of comments makes it infeasible for the average news consumer to read all of them and hinders engaging discussions. Most…
The wave of pre-training language models has been continuously improving the quality of the machine-generated conversations, however, some of the generated responses still suffer from excessive repetition, sometimes repeating words from…
We encounter arguments everyday in the form of social media posts, presidential debates, news articles, and even advertisements. A ubiquitous, influential example is the opinion piece (op-ed). Opinion pieces can provide valuable…
Online review platforms are a popular way for users to post reviews by expressing their opinions towards a product or service, as well as they are valuable for other users and companies to find out the overall opinions of customers. These…
Feedback in creativity support tools can help crowdworkers to improve their ideations. However, current feedback methods require human assessment from facilitators or peers. This is not scalable to large crowds. We propose Interpretable…
Author profiling is the task of inferring characteristics about individuals by analyzing content they share. Supervised machine learning still dominates automatic systems that perform this task, despite the popularity of prompting large…
We explore the dynamics of user performance in collaborative knowledge production by studying the quality of answers to questions posted on Stack Exchange. We propose four indicators of answer quality: answer length, the number of code…
Layer-wise Relevance Propagation (LRP) and saliency maps have been recently used to explain the predictions of Deep Learning models, specifically in the domain of text classification. Given different attribution-based explanations to…
Ranking online reviews by their intrinsic quality is a critical task for e-commerce platforms and information services, impacting user experience and business outcomes. However, quality is a domain-dependent and dynamic concept, making its…