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The use of machine learning (ML) models to assess and score textual data has become increasingly pervasive in an array of contexts including natural language processing, information retrieval, search and recommendation, and credibility…

Computation and Language · Computer Science 2023-09-27 Marialena Bevilacqua , Kezia Oketch , Ruiyang Qin , Will Stamey , Xinyuan Zhang , Yi Gan , Kai Yang , Ahmed Abbasi

Microblogging platforms constitute a popular means of real-time communication and information sharing. They involve such a large volume of user-generated content that their users suffer from an information deluge. To address it, numerous…

Information Retrieval · Computer Science 2019-01-18 Efi Karra Taniskidou , George Papadakis , George Giannakopoulos , Manolis Koubarakis

Can LLMs provide support to creative writers by giving meaningful writing feedback? In this paper, we explore the challenges and limitations of model-generated writing feedback by defining a new task, dataset, and evaluation frameworks. To…

Computation and Language · Computer Science 2025-07-23 Hannah Rashkin , Elizabeth Clark , Fantine Huot , Mirella Lapata

Wikipedia articles aim to be definitive sources of encyclopedic content. Yet, only 0.6% of Wikipedia articles have high quality according to its quality scale due to insufficient number of Wikipedia editors and enormous number of articles.…

Social and Information Networks · Computer Science 2021-08-06 Sumit Asthana , Sabrina Tobar Thommel , Aaron Lee Halfaker , Nikola Banovic

This study illustrates how incorporating feedback-oriented annotations into the scoring pipeline can enhance the accuracy of automated essay scoring (AES). This approach is demonstrated with the Persuasive Essays for Rating, Selecting, and…

Computation and Language · Computer Science 2025-09-03 Christopher Ormerod

Customer reviews play a crucial role in assessing customer satisfaction, gathering feedback, and driving improvements for businesses. Analyzing these reviews provides valuable insights into customer sentiments, including compliments,…

Computation and Language · Computer Science 2023-08-23 Anusuya Krishnan

Semantic annotations have to satisfy quality constraints to be useful for digital libraries, which is particularly challenging on large and diverse datasets. Confidence scores of multi-label classification methods typically refer only to…

Information Retrieval · Computer Science 2018-06-08 Martin Toepfer , Christin Seifert

One of the main challenges in recommender systems is data sparsity which leads to high variance. Several attempts have been made to improve the bias-variance trade-off using auxiliary information. In particular, document modeling-based…

Information Retrieval · Computer Science 2021-09-14 Meysam Varasteh , Mehdi Soleiman Nejad , Hadi Moradi , Mohammad Amin Sadeghi , Ahmad Kalhor

The increasing prevalence of AI-generated content alongside human-written text underscores the need for reliable discrimination methods. To address this challenge, we propose a novel framework with textual embeddings from Pre-trained…

Computation and Language · Computer Science 2024-11-04 Arjun Ramesh Kaushik , Sunil Rufus R P , Nalini Ratha

Generating natural language explanations for recommendations has become increasingly important in recommender systems. Traditional approaches typically treat user reviews as ground truth for explanations and focus on improving review…

Information Retrieval · Computer Science 2025-02-18 Jingsen Zhang , Zihang Tian , Xueyang Feng , Xu Chen

This paper describes an approach to improve code comments along different quality axes by rewriting those comments with customized Artificial Intelligence (AI)-based tools. We conduct an empirical study followed by grounded theory…

Software Engineering · Computer Science 2025-05-15 Maria Dhakal , Chia-Yi Su , Robert Wallace , Chris Fakhimi , Aakash Bansal , Toby Li , Yu Huang , Collin McMillan

Previous studies have shown that high-quality code comments assist developers in program comprehension and maintenance tasks. However, the semi-structured nature of comments, unclear conventions for writing good comments, and the lack of…

Software Engineering · Computer Science 2021-07-27 Pooja Rani

The majority of online reviews consist of plain-text feedback together with a single numeric score. However, there are multiple dimensions to products and opinions, and understanding the `aspects' that contribute to users' ratings may help…

Computation and Language · Computer Science 2012-11-01 Julian McAuley , Jure Leskovec , Dan Jurafsky

Businesses and customers can gain valuable information from product reviews. The sheer number of reviews often necessitates ranking them based on their potential helpfulness. However, only a few reviews ever receive any helpfulness votes on…

Computation and Language · Computer Science 2024-02-27 Ali Boluki , Javad Pourmostafa Roshan Sharami , Dimitar Shterionov

Personality is a psychological factor that reflects people's preferences, which in turn influences their decision-making. We hypothesize that accurate modeling of users' personalities improves recommendation systems' performance. However,…

Information Retrieval · Computer Science 2023-03-22 Xinyuan Lu , Min-Yen Kan

Reviews contain rich information about product characteristics and user interests and thus are commonly used to boost recommender system performance. Specifically, previous work show that jointly learning to perform review generation…

Information Retrieval · Computer Science 2022-09-13 Zhouhang Xie , Julian McAuley , Bodhisattwa Prasad Majumder

The use of large language models like ChatGPT in code review offers promising efficiency gains but also raises concerns about correctness and safety. Existing evaluation methods for code review generation either rely on automatic…

Software Engineering · Computer Science 2025-12-18 Robert Heumüller , Frank Ortmeier

News recommendation is a core technique used by many online news platforms. Recommending high-quality news to users is important for keeping good user experiences and news platforms' reputations. However, existing news recommendation…

Information Retrieval · Computer Science 2022-03-01 Chuhan Wu , Fangzhao Wu , Tao Qi , Yongfeng Huang

Detecting persuasion in argumentative text is a challenging task with important implications for understanding human communication. This work investigates the role of persuasion strategies - such as Attack on reputation, Distraction, and…

Computation and Language · Computer Science 2026-01-16 Tiziano Labruna , Arkadiusz Modzelewski , Giorgio Satta , Giovanni Da San Martino

Traditional psychological models of belief revision focus on face-to-face interactions, but with the rise of social media, more effective models are needed to capture belief revision at scale, in this rich text-based online discourse. Here,…

Computation and Language · Computer Science 2025-12-01 Gia Bao Hoang , Keith J Ransom , Rachel Stephens , Carolyn Semmler , Nicolas Fay , Lewis Mitchell