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The speech act of complaining is used by humans to communicate a negative mismatch between reality and expectations as a reaction to an unfavorable situation. Linguistic theory of pragmatics categorizes complaints into various severity…

Mental health is a significant and growing public health concern. As language usage can be leveraged to obtain crucial insights into mental health conditions, there is a need for large-scale, labeled, mental health-related datasets of users…

Automatic summarization has consistently attracted attention due to its versatility and wide application in various downstream tasks. Despite its popularity, we find that annotation efforts have largely been disjointed, and have lacked…

Conducting experiments with diverse participants in their native languages can uncover insights into culture, cognition, and language that may not be revealed otherwise. However, conducting these experiments online makes it difficult to…

Rapid increase in internet users along with growing power of online review sites and social media has given birth to sentiment analysis or opinion mining, which aims at determining what other people think and comment. Sentiments or Opinions…

This paper describes a preliminary study on the comparative linguistic ecology of online spaces (i.e., social media language data) and real-world spaces in Aotearoa New Zealand (i.e., subnational administrative areas). We compare measures…

Microblogging is a very popular Internet activity that informs and entertains great multitudes of people world-wide via quickly and scalably disseminated terse messages containing all kinds of newsworthy utterances. Even though…

Nowadays, massive useful data of user information and social behavior have been accumulated on the Internet, providing a possibility of profiling user's personality traits online. In this paper, we propose a psychological modeling method…

Language is a social phenomenon and variation is inherent to its social nature. Recently, there has been a surge of interest within the computational linguistics (CL) community in the social dimension of language. In this article we present…

Metaphors are widely used in political rhetoric as an effective framing device. While the efficacy of specific metaphors such as the war metaphor in political discourse has been documented before, those studies often rely on small number of…

The framing of political issues can influence policy and public opinion. Even though the public plays a key role in creating and spreading frames, little is known about how ordinary people on social media frame political issues. By creating…

Live languages continuously evolve to integrate the cultural change of human societies. This evolution manifests through neologisms (new words) or \textbf{semantic changes} of words (new meaning to existing words). Understanding the meaning…

Customers are rapidly turning to social media for customer support. While brand agents on these platforms are motivated and well-intentioned to help and engage with customers, their efforts are often ignored if their initial response to the…

Representation shapes public attitudes and behaviors. With the recent advances and rapid adoption of LLMs, the way these systems are introduced will negotiate societal expectations for their role in high-stakes domains like health. Yet it…

Sarcasm is a peculiar form of sentiment expression, where the surface sentiment differs from the implied sentiment. The detection of sarcasm in social media platforms has been applied in the past mainly to textual utterances where lexical…

Evolution and propagation of the world's languages is a complex phenomenon, driven, to a large extent, by social interactions. Multilingual society can be seen as a system of interacting agents, where the interaction leads to a modification…

Sentiment analysis is a very important natural language processing activity in which one identifies the polarity of a text, whether it conveys positive, negative, or neutral sentiment. Along with the growth of social media and the Internet,…

The value alignment of sociotechnical systems has become a central debate, but progress depends on how human values are perceived in the content these systems surface and how such perceptions can be measured at scale. Social media platforms…

Geotagging on social media has become an important proxy for understanding people's mobility and social events. Research that uses geotags to infer public opinions relies on several key assumptions about the behavior of geotagged and…

In recent years, offensive, abusive and hateful language, sexism, racism and other types of aggressive and cyberbullying behavior have been manifesting with increased frequency, and in many online social media platforms. In fact, past…