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A natural way to design a negotiation dialogue system is via self-play RL: train an agent that learns to maximize its performance by interacting with a simulated user that has been designed to imitate human-human dialogue data. Although…

Computation and Language · Computer Science 2023-10-24 Kushal Chawla , Ian Wu , Yu Rong , Gale M. Lucas , Jonathan Gratch

Effective problem solving among multiple agents requires a better understanding of the role of communication in collaboration. In this paper we show that there are communicative strategies that greatly improve the performance of…

cmp-lg · Computer Science 2008-02-03 Marilyn A. Walker

Interaction between learner and feedback-giver has come into focus recently for post-training of Large Language Models (LLMs), through the use of reward models that judge the appropriateness of a model's response. In this paper, we…

The ability to cooperate through language is a defining feature of humans. As the perceptual, motory and planning capabilities of deep artificial networks increase, researchers are studying whether they also can develop a shared language to…

Computation and Language · Computer Science 2020-07-15 Angeliki Lazaridou , Marco Baroni

Towards human-like dialogue systems, current emotional dialogue approaches jointly model emotion and semantics with a unified neural network. This strategy tends to generate safe responses due to the mutual restriction between emotion and…

Computation and Language · Computer Science 2024-10-02 Yushan Qian , Bo Wang , Shangzhao Ma , Wu Bin , Shuo Zhang , Dongming Zhao , Kun Huang , Yuexian Hou

Responsing with image has been recognized as an important capability for an intelligent conversational agent. Yet existing works only focus on exploring the multimodal dialogue models which depend on retrieval-based methods, but neglecting…

Computation and Language · Computer Science 2022-03-30 Qingfeng Sun , Yujing Wang , Can Xu , Kai Zheng , Yaming Yang , Huang Hu , Fei Xu , Jessica Zhang , Xiubo Geng , Daxin Jiang

Most popular goal-oriented dialogue agents are capable of understanding the conversational context. However, with the surge of virtual assistants with screen, the next generation of agents are required to also understand screen context in…

Machine Learning · Computer Science 2021-11-26 Sanchit Agarwal , Jan Jezabek , Arijit Biswas , Emre Barut , Shuyang Gao , Tagyoung Chung

High-quality dialogue is crucial for e-commerce customer service, yet traditional intent-based systems struggle with dynamic, multi-turn interactions. We present MindFlow+, a self-evolving dialogue agent that learns domain-specific behavior…

Computation and Language · Computer Science 2025-07-28 Ming Gong , Xucheng Huang , Ziheng Xu , Vijayan K. Asari

User simulation is a promising approach for automatically training and evaluating conversational information access agents, enabling the generation of synthetic dialogues and facilitating reproducible experiments at scale. However, the…

Information Retrieval · Computer Science 2024-06-28 Nolwenn Bernard , Krisztian Balog

A long-term goal of machine learning is to build intelligent conversational agents. One recent popular approach is to train end-to-end models on a large amount of real dialog transcripts between humans (Sordoni et al., 2015; Vinyals & Le,…

Computation and Language · Computer Science 2016-04-20 Jesse Dodge , Andreea Gane , Xiang Zhang , Antoine Bordes , Sumit Chopra , Alexander Miller , Arthur Szlam , Jason Weston

Dialogue systems have many applications such as customer support or question answering. Typically they have been limited to shallow single turn interactions. However more advanced applications such as career coaching or planning a trip…

Conversational agents, also known as chatbots, are versatile tools that have the potential of being used in dialogical argumentation. They could possibly be deployed in tasks such as persuasion for behaviour change (e.g. persuading people…

Artificial Intelligence · Computer Science 2019-05-03 Lisa A. Chalaguine , Anthony Hunter , Fiona L. Hamilton , Henry W. W. Potts

Quick interaction between a human teacher and a learning machine presents numerous benefits and challenges when working with web-scale data. The human teacher guides the machine towards accomplishing the task of interest. The learning…

The performance of adversarial dialogue generation models relies on the quality of the reward signal produced by the discriminator. The reward signal from a poor discriminator can be very sparse and unstable, which may lead the generator to…

Computation and Language · Computer Science 2018-12-11 Ziming Li , Julia Kiseleva , Maarten de Rijke

With the growing humanlike nature of dialog agents, people are now engaging in extended conversations that can stretch from brief moments to substantial periods of time. Understanding the factors that contribute to sustaining these…

Computation and Language · Computer Science 2024-03-14 Shuai Zhang , Yu Lu , Junwen Liu , Jia Yu , Huachuan Qiu , Yuming Yan , Zhenzhong Lan

We present our view of what is necessary to build an engaging open-domain conversational agent: covering the qualities of such an agent, the pieces of the puzzle that have been built so far, and the gaping holes we have not filled yet. We…

Collective human knowledge has clearly benefited from the fact that innovations by individuals are taught to others through communication. Similar to human social groups, agents in distributed learning systems would likely benefit from…

Negotiation is a crucial ability in human communication. Recently, there has been a resurgent research interest in negotiation dialogue systems, whose goal is to create intelligent agents that can assist people in resolving conflicts or…

Computation and Language · Computer Science 2024-02-05 Haolan Zhan , Yufei Wang , Tao Feng , Yuncheng Hua , Suraj Sharma , Zhuang Li , Lizhen Qu , Zhaleh Semnani Azad , Ingrid Zukerman , Gholamreza Haffari

This work presents a requirement analysis for collaborative dialogues among medical experts and an inquiry dialogue game based on this analysis for incorporating explainability into multiagent system design. The game allows experts with…

Multiagent Systems · Computer Science 2025-11-04 Qurat-ul-ain Shaheen , Katarzyna Budzynska , Carles Sierra

Conversational agents have been studied as tools to scaffold planning and self-reflection for productivity and well-being. While prior work has demonstrated positive outcomes, we still lack a clear understanding of what drives these results…

Human-Computer Interaction · Computer Science 2026-02-06 Adnan Abbas , Caleb Wohn , Arnav Jagtap , Eugenia H Rho , Young-Ho Kim , Sang Won Lee