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Fake reviews and review manipulation are growing problems on online marketplaces globally. Review Hijacking is a new review manipulation tactic in which unethical sellers "hijack" an existing product page (usually one with many positive…

Computation and Language · Computer Science 2021-09-27 Monika Daryani , James Caverlee

Spam mitigation can be broadly classified into two main approaches: a) centralized security infrastructures that rely on a limited number of trusted monitors to detect and report malicious traffic; and b) highly distributed systems that…

Cryptography and Security · Computer Science 2009-08-28 Michael Sirivianos , Xiaowei Yang , Kyungbaek Kim

Commenting platforms, such as Disqus, have emerged as a major online communication platform with millions of users and posts. Their popularity has also attracted parasitic and malicious behav- iors, such as trolling and spamming. There has…

Social and Information Networks · Computer Science 2018-06-07 Tai Ching Li , Joobin Gharibshah , Evangelos E. Papalexakis , Michalis Faloutsos

Consumers' purchase decisions are increasingly influenced by user-generated online reviews. Accordingly, there has been growing concern about the potential for posting "deceptive opinion spam" -- fictitious reviews that have been…

Social and Information Networks · Computer Science 2014-09-17 Myle Ott , Claire Cardie , Jeff Hancock

Nowadays, with the rise of Internet access and mobile devices around the globe, more people are using social networks for collaboration and receiving real-time information. Twitter, the microblogging that is becoming a critical source of…

Cryptography and Security · Computer Science 2020-12-02 Sepideh Bazzaz Abkenar , Mostafa Haghi Kashani , Mohammad Akbari , Ebrahim Mahdipour

Research shows that comment spamming (comments which are unsolicited, unrelated, abusive, hateful, commercial advertisements etc) in online discussion forums has become a common phenomenon in Web 2.0 applications and there is a strong need…

Information Retrieval · Computer Science 2011-03-28 Ashish Sureka

Recently, Vietnamese Natural Language Processing has been researched by experts in academic and business. However, the existing papers have been focused only on information classification or extraction from documents. Nowadays, with quickly…

Information Retrieval · Computer Science 2019-05-16 T. H. H Duong , T. D. Vu , V. M. Ngo

In this paper we perform an analytic comparison of a number of techniques used to detect fake and deceptive online reviews. We apply a number machine learning approaches found to be effective, and introduce our own approach by fine-tuning…

Artificial Intelligence · Computer Science 2020-10-30 Stefan Kennedy , Niall Walsh , Kirils Sloka , Jennifer Foster , Andrew McCarren

Online marketplaces often witness opinion spam in the form of reviews. People are often hired to target specific brands for promoting or impeding them by writing highly positive or negative reviews. This often is done collectively in…

Social and Information Networks · Computer Science 2020-04-14 Viresh Gupta , Aayush Aggarwal , Tanmoy Chakraborty

Malicious crowdsourcing forums are gaining traction as sources of spreading misinformation online, but are limited by the costs of hiring and managing human workers. In this paper, we identify a new class of attacks that leverage deep…

Cryptography and Security · Computer Science 2017-09-11 Yuanshun Yao , Bimal Viswanath , Jenna Cryan , Haitao Zheng , Ben Y. Zhao

Spam is a serious problem plaguing web-scale digital platforms which facilitate user content creation and distribution. It compromises platform's integrity, performance of services like recommendation and search, and overall business.…

Machine Learning · Computer Science 2022-07-25 Prabhat Agarwal , Manisha Srivastava , Vishwakarma Singh , Charles Rosenberg

The rise of large language models (LLMs) has enabled the generation of highly persuasive spam reviews that closely mimic human writing. These reviews pose significant challenges for existing detection systems and threaten the credibility of…

Computation and Language · Computer Science 2026-04-21 Xin Liu , Rongwu Xu , Xinyi Jia , Jason Liao , Jiao Sun , Ling Huang , Wei Xu

In this paper, we put forward a new tool, called SpaML, for spam detection using a set of supervised and unsupervised classifiers, and two techniques imbued with Natural Language Processing (NLP), namely Bag of Words (BoW) and Term…

Cryptography and Security · Computer Science 2021-01-01 Jaouhar Fattahi , Mohamed Mejri

Ranking problem has attracted much attention in real systems. How to design a robust ranking method is especially significant for online rating systems under the threat of spamming attacks. By building reputation systems for users, many…

Information Retrieval · Computer Science 2015-05-20 Jian Gao , Yu-Wei Dong , Mingsheng Shang , Shi-Min Cai , Tao Zhou

Consumers' purchase decisions are increasingly influenced by user-generated online reviews. Accordingly, there has been growing concern about the potential for posting deceptive opinion spam fictitious reviews that have been deliberately…

Computation and Language · Computer Science 2014-09-17 Tao Wang , Hua Zhu

The identification of spam messages on social networks is a very challenging task. Social media sites like Twitter \& Facebook attracts a lot of users and companies to advertise and attract users of personal gains. These advertisements most…

Social and Information Networks · Computer Science 2020-10-27 Prakamya Mishra

Helpful reviews have been essential for the success of e-commerce services, as they help customers make quick purchase decisions and benefit the merchants in their sales. While many reviews are informative, others provide little value and…

Computation and Language · Computer Science 2023-03-03 Mir Tafseer Nayeem , Davood Rafiei

This article is inspired by video classification technology. If the user behavior subspace is viewed as a frame image, consecutive frame images are viewed as a video. Following this novel idea, a model for spammer detection based on user…

Computer Vision and Pattern Recognition · Computer Science 2025-10-09 Haoyang Zhang , Zhou Yang , Yucai Pang

The Internet is used by billions of users every day because it offers fast and free communication tools and platforms. Nevertheless, with this significant increase in usage, huge amounts of spam are generated every second, which wastes…

Cryptography and Security · Computer Science 2023-12-05 Omar Husni Odeh , Anas Arram , Murad Njoum

Customers' reviews and feedback play crucial role on electronic commerce~(E-commerce) platforms like Amazon, Zalando, and eBay in influencing other customers' purchasing decisions. However, there is a prevailing concern that sellers often…

Computation and Language · Computer Science 2024-08-01 Md Shajalal , Md Atabuzzaman , Alexander Boden , Gunnar Stevens , Delong Du