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Comments for a product or a news article are rapidly growing and became a medium of measuring quality products or services. Consequently, spammers have been emerged in this area to bias them toward their favor. In this paper, we propose an…

Information Retrieval · Computer Science 2014-07-29 Seungyeon Kim , Haesun Park , Guy Lebanon

The communication revolution has perpetually reshaped the means through which people send and receive information. Social media is an important pillar of this revolution and has brought profound changes to various aspects of our lives.…

Social and Information Networks · Computer Science 2022-01-17 Bilal Abu-Salih , Dana Al Qudah , Malak Al-Hassan , Seyed Mohssen Ghafari , Tomayess Issa , Ibrahim Aljarah , Amin Beheshti , Sulaiman Alqahtan

In this digital era, online shopping is common practice in our daily lives. Product reviews significantly influence consumer buying behavior and help establish buyer trust. However, the prevalence of fraudulent reviews undermines this trust…

Machine Learning · Computer Science 2025-09-29 Mst Eshita Khatun , Halima Akter , Tasnimul Rehan , Toufiq Ahmed

Online reviews have become a vital source of information in purchasing a service (product). Opinion spammers manipulate reviews, affecting the overall perception of the service. A key challenge in detecting opinion spam is obtaining ground…

Machine Learning · Computer Science 2019-05-24 Gray Stanton , Athirai A. Irissappane

The problem of detecting spam reviews (opinions) has received significant attention in recent years, especially with the rapid development of e-commerce. Spam reviews are often classified based on comment content, but in some cases, it is…

Computation and Language · Computer Science 2024-08-02 Co Van Dinh , Son T. Luu

Reviews spams are prevalent in e-commerce to manipulate product ranking and customers decisions maliciously. While spams generated based on simple spamming strategy can be detected effectively, hardened spammers can evade regular detectors…

Machine Learning · Computer Science 2018-11-12 Shuaijun Ge , Guixiang Ma , Sihong Xie , Philip S. Yu

Social medias are increasing their influence with the vast public information leading to their active use for marketing by the companies and organizations. Such marketing promotions are difficult to identify unlike the traditional medias…

Machine Learning · Computer Science 2017-04-12 K C Santosh , Suman Kalyan Maity , Arjun Mukherjee

Online reviews significantly impact consumers' decision-making process and firms' economic outcomes and are widely seen as crucial to the success of online markets. Firms, therefore, have a strong incentive to manipulate ratings using fake…

Social and Information Networks · Computer Science 2024-10-24 Sherry He , Brett Hollenbeck , Gijs Overgoor , Davide Proserpio , Ali Tosyali

In the contemporary digital landscape, online reviews have become an indispensable tool for promoting products and services across various businesses. Marketers, advertisers, and online businesses have found incentives to create deceptive…

Information Retrieval · Computer Science 2023-07-25 Anusuya Baby Hari Krishnan

Social networking services like Twitter have been playing an import role in people's daily life since it supports new ways of communicating effectively and sharing information. The advantages of these social network services enable them…

Social and Information Networks · Computer Science 2016-05-17 Phuc Tri Nguyen , Hideaki Takeda

Consumers increasingly rate, review and research products online. Consequently, websites containing consumer reviews are becoming targets of opinion spam. While recent work has focused primarily on manually identifiable instances of opinion…

Computation and Language · Computer Science 2011-07-25 Myle Ott , Yejin Choi , Claire Cardie , Jeffrey T. Hancock

A reputable social media or review account can be a good cover for spamming activities. It has become prevalent that spammers buy/sell such accounts openly on the Web. We call these sold/bought accounts the changed-hands (CH) accounts. They…

Social and Information Networks · Computer Science 2021-06-30 Geli Fei , Shuai Wang , Bing Liu , Leman Akoglu

Online reviews have a significant influence on customers' purchasing decisions for any products or services. However, fake reviews can mislead both consumers and companies. Several models have been developed to detect fake reviews using…

Computation and Language · Computer Science 2021-12-30 Rami Mohawesh , Shuxiang Xu , Matthew Springer , Muna Al-Hawawreh , Sumbal Maqsood

Online shopping stores have grown steadily over the past few years. Due to the massive growth of these businesses, the detection of fake reviews has attracted attention. Fake reviews are seriously trying to mislead customers and thereby…

Computation and Language · Computer Science 2023-01-10 Abrar Qadir Mir , Furqan Yaqub Khan , Mohammad Ahsan Chishti

The spread of online reviews and opinions and its growing influence on people's behavior and decisions, boosted the interest to extract meaningful information from this data deluge. Hence, crowdsourced ratings of products and services…

Information Retrieval · Computer Science 2020-04-20 Joao Saude , Guilherme Ramos , Ludovico Boratto , Carlos Caleiro

Characterizing the reputation of an evaluator is particularly significant for consumer to obtain useful information from online rating systems. Furthermore, to overcome the difficulties with spam attacks on the rating system and to get the…

Social and Information Networks · Computer Science 2022-03-02 Meng Li , Chengyuan Han , Yuanxiang Jiang , Zengru Di

Spammer detection on social network is a challenging problem. The rigid anti-spam rules have resulted in emergence of "smart" spammers. They resemble legitimate users who are difficult to identify. In this paper, we present a novel spammer…

Computation and Language · Computer Science 2016-09-12 Linqing Liu , Yao Lu , Ye Luo , Renxian Zhang , Laurent Itti , Jianwei Lu

Online reviews are a vital source of information when purchasing a service or a product. Opinion spammers manipulate these reviews, deliberately altering the overall perception of the service. Though there exists a corpus of online reviews,…

Artificial Intelligence · Computer Science 2020-12-25 Athirai A. Irissappane , Hanfei Yu , Yankun Shen , Anubha Agrawal , Gray Stanton

In the last decade we have witnessed the explosive growth of online social networking services (SNSs) such as Facebook, Twitter, RenRen and LinkedIn. While SNSs provide diverse benefits for example, forstering interpersonal relationships,…

Social and Information Networks · Computer Science 2016-05-04 Sihyun Jeong , Giseop Noh , Hayoung Oh , Chong-kwon Kim

Due to the increasing trend of performing spamming activities (e.g., Web spam, deceptive reviews, fake followers, etc.) on various online platforms to gain undeserved benefits, spam detection has emerged as a hot research issue. Previous…

Information Retrieval · Computer Science 2025-05-16 Yuli Liu