Related papers: Information Overload in Group Communication: From …
The inhibiting effects of information overload on the behavior of online social media users, can affect the population-level characteristics of information dissemination through online conversations. We introduce a mechanistic, agent-based…
Information overload has become an ubiquitous problem in modern society. Social media users and microbloggers receive an endless flow of information, often at a rate far higher than their cognitive abilities to process the information. In…
Picture a community torn over a proposed zoning law. Some are angry, others defensive, and misunderstandings abound. On social media, they broadcast insults at one another; every nuanced perspective is reduced to a viral soundbite. Yet,…
Information overloading requires the need for summarizers to extract salient information from the text. Currently, there is an overload of dialogue data due to the rise of virtual communication platforms. The rise of Covid-19 has led people…
Large language models like ChatGPT efficiently provide users with information about various topics, presenting a potential substitute for searching the web and asking people for help online. But since users interact privately with the…
Stack Overflow provides a means for developers to exchange knowledge. While much previous research on Stack Overflow has focused on questions and answers (Q&A), recent work has shown that discussions in comments also contain rich…
The architecture of public discourse has been profoundly reshaped by social media platforms, which mediate interactions at an unprecedented scale and complexity. This study analyzes user behavior across six platforms over 33 years,…
A rapidly increasing amount of human conversation occurs online. But divisiveness and conflict can fester in text-based interactions on social media platforms, in messaging apps, and on other digital forums. Such toxicity increases…
This paper is about the possible negative impact of excessive collaboration on the performance of top employees. With the rise of participatory culture and developments in communications technology, management practices require greater…
With rapid increase in online information consumption, especially via social media sites, there have been concerns on whether people are getting selective exposure to a biased subset of the information space, where a user is receiving more…
Social media have quickly become a prevalent channel to access information, spread ideas, and influence opinions. However, it has been suggested that social and algorithmic filtering may cause exposure to less diverse points of view, and…
Massive Open Online Courses (MOOCs) bring together a global crowd of thousands of learners for several weeks or months. In theory, the openness and scale of MOOCs can promote iterative dialogue that facilitates group cognition and knowledge…
The information system (T.V., newspapers, blogs, social network platforms) and its inner dynamics play a fundamental role on the evolution of collective debates and thus on the public opinion. In this work we address such a process focusing…
The increasing progress in artificial intelligence and respective machine learning technology has fostered the proliferation of chatbots to the point where today they are being embedded into various human-technology interaction tasks. In…
The emergence of online social networks has greatly facilitated the diffusion of information and behaviors. While the two diffusion processes are often intertwined, "talking the talk" does not necessarily mean "walking the talk"--those who…
Many people struggling with mental health issues are unable to access adequate care due to high costs and a shortage of mental health professionals, leading to a global mental health crisis. Online mental health communities can help…
The increasing reliance on digital information necessitates advancements in conversational search systems, particularly in terms of information transparency. While prior research in conversational information-seeking has concentrated on…
Understanding social interaction within groups is key to analyzing online communities. Most current work focuses on structural properties: who talks to whom, and how such interactions form larger network structures. The interactions…
Hundreds of thousands of spectators use Twitch.tv to watch The International, a Dota 2 eSports tournament and communicate in massive chats. In this paper, we analyse crowd behavior in these chats, disentangle features of social…
Chat has become the default interface for AI-assisted data analysis. For multi-step, state-dependent analytical tasks, this is a mistake. Building on Woods (1984) Keyhole Effect, the cognitive cost of viewing large information spaces…