English

Structural limitations of learning in a crowd: communication vulnerability and information diffusion in MOOCs

Physics and Society 2023-01-05 v1 Computers and Society Social and Information Networks Data Analysis, Statistics and Probability

Abstract

Massive Open Online Courses (MOOCs) bring together a global crowd of thousands of learners for several weeks or months. In theory, the openness and scale of MOOCs can promote iterative dialogue that facilitates group cognition and knowledge construction. Using data from two successive instances of a popular business strategy MOOC, we filter observed communication patterns to arrive at the "significant" interaction networks between learners and use complex network analysis to explore the vulnerability and information diffusion potential of the discussion forums. We find that different discussion topics and pedagogical practices promote varying levels of 1) "significant" peer-to-peer engagement, 2) participant inclusiveness in dialogue, and ultimately, 3) modularity, which impacts information diffusion to prevent a truly "global" exchange of knowledge and learning. These results indicate the structural limitations of large-scale crowd-based learning and highlight the different ways that learners in MOOCs leverage, and learn within, social contexts. We conclude by exploring how these insights may inspire new developments in online education.

Keywords

Cite

@article{arxiv.1411.3662,
  title  = {Structural limitations of learning in a crowd: communication vulnerability and information diffusion in MOOCs},
  author = {Nabeel Gillani and Taha Yasseri and Rebecca Eynon and Isis Hjorth},
  journal= {arXiv preprint arXiv:1411.3662},
  year   = {2023}
}

Comments

Pre-print version. Published version available at http://dx.doi.org/10.1038/srep06447

R2 v1 2026-06-22T06:58:07.900Z