Related papers: End-to-end LSTM-based dialog control optimized wit…

In this paper, we present a neural network based task-oriented dialogue system that can be optimized end-to-end with deep reinforcement learning (RL). The system is able to track dialogue state, interface with knowledge bases, and…

In this paper, we present a deep reinforcement learning (RL) framework for iterative dialog policy optimization in end-to-end task-oriented dialog systems. Popular approaches in learning dialog policy with RL include letting a dialog agent…

Dialogue Policy Learning is a key component in a task-oriented dialogue system (TDS) that decides the next action of the system given the dialogue state at each turn. Reinforcement Learning (RL) is commonly chosen to learn the dialogue…

This paper presents an end-to-end framework for task-oriented dialog systems using a variant of Deep Recurrent Q-Networks (DRQN). The model is able to interface with a relational database and jointly learn policies for both language…

Recently several deep learning based models have been proposed for end-to-end learning of dialogs. While these models can be trained from data without the need for any additional annotations, it is hard to interpret them. On the other hand,…

This paper proposes a deep neural network model for joint modeling Natural Language Understanding (NLU) and Dialogue Management (DM) in goal-driven dialogue systems. There are three parts in this model. A Long Short-Term Memory (LSTM) at…

We describe a two-step approach for dialogue management in task-oriented spoken dialogue systems. A unified neural network framework is proposed to enable the system to first learn by supervision from a set of dialogue data and then…

In this work, we propose a novel framework that integrates large language models (LLMs) with an RL-based dialogue manager for open-ended dialogue with a specific goal. By leveraging hierarchical reinforcement learning to model the…

Large language models (LLMs) have been used for diverse tasks in natural language processing (NLP), yet remain under-explored for task-oriented dialogue systems (TODS), especially for end-to-end TODS. We present InstructTODS, a novel…

We recently developed SLM, a joint speech and language model, which fuses a pretrained foundational speech model and a large language model (LLM), while preserving the in-context learning capability intrinsic to the pretrained LLM. In this…

The recent advent of neural approaches for developing each dialog component in task-oriented dialog systems has remarkably improved, yet optimizing the overall system performance remains a challenge. Besides, previous research on modeling…

In this work, we present a hybrid learning method for training task-oriented dialogue systems through online user interactions. Popular methods for learning task-oriented dialogues include applying reinforcement learning with user feedback…

Reinforcement learning (RL) can enable task-oriented dialogue systems to steer the conversation towards successful task completion. In an end-to-end setting, a response can be constructed in a word-level sequential decision making process…

Learning an efficient manager of dialogue agent from data with little manual intervention is important, especially for goal-oriented dialogues. However, existing methods either take too many manual efforts (e.g. reinforcement learning…

Representing a dialog policy as a recurrent neural network (RNN) is attractive because it handles partial observability, infers a latent representation of state, and can be optimized with supervised learning (SL) or reinforcement learning…

Recent progress on large language models (LLMs) has enabled dialogue agents to generate highly naturalistic and plausible text. However, current LLM language generation focuses on responding accurately to questions and requests with a…

Existing end-to-end modeling methods for modular task-oriented dialog systems are typically tailored to specific datasets, making it challenging to adapt to new dialog scenarios. In this work, we propose ESAinsTOD, a unified End-to-end…

Dialogue policy learning for task-oriented dialogue systems has enjoyed great progress recently mostly through employing reinforcement learning methods. However, these approaches have become very sophisticated. It is time to re-evaluate it.…

The task-oriented spoken dialogue system (SDS) aims to assist a human user in accomplishing a specific task (e.g., hotel booking). The dialogue management is a core part of SDS. There are two main missions in dialogue management: dialogue…

In task-oriented dialogs (TOD), reinforcement learning (RL) algorithms train a model to directly optimize response for task-related metrics. However, RL needs to perform exploration, which can be time-consuming due to the slow…