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One of the major drawbacks of modularized task-completion dialogue systems is that each module is trained individually, which presents several challenges. For example, downstream modules are affected by earlier modules, and the performance…

Computation and Language · Computer Science 2018-02-13 Xiujun Li , Yun-Nung Chen , Lihong Li , Jianfeng Gao , Asli Celikyilmaz

Dialog management (DM) is a crucial component in a task-oriented dialog system. Given the dialog history, DM predicts the dialog state and decides the next action that the dialog agent should take. Recently, dialog policy learning has been…

Computation and Language · Computer Science 2021-10-26 Yinpei Dai , Huihua Yu , Yixuan Jiang , Chengguang Tang , Yongbin Li , Jian Sun

Natural language understanding and dialogue policy learning are both essential in conversational systems that predict the next system actions in response to a current user utterance. Conventional approaches aggregate separate models of…

Computation and Language · Computer Science 2017-10-03 Xuesong Yang , Yun-Nung Chen , Dilek Hakkani-Tur , Paul Crook , Xiujun Li , Jianfeng Gao , Li Deng

End-to-end spoken language understanding (SLU) systems that process human-human or human-computer interactions are often context independent and process each turn of a conversation independently. Spoken conversations on the other hand, are…

Computation and Language · Computer Science 2021-08-20 Jatin Ganhotra , Samuel Thomas , Hong-Kwang J. Kuo , Sachindra Joshi , George Saon , Zoltán Tüske , Brian Kingsbury

To train a statistical spoken dialogue system (SDS) it is essential that an accurate method for measuring task success is available. To date training has relied on presenting a task to either simulated or paid users and inferring the…

Machine Learning · Computer Science 2015-08-17 Pei-Hao Su , David Vandyke , Milica Gasic , Dongho Kim , Nikola Mrksic , Tsung-Hsien Wen , Steve Young

Reinforcement Learning (RL) methods have emerged as a popular choice for training an efficient and effective dialogue policy. However, these methods suffer from sparse and unstable reward signals returned by a user simulator only when a…

Artificial Intelligence · Computer Science 2020-09-18 Ziming Li , Sungjin Lee , Baolin Peng , Jinchao Li , Julia Kiseleva , Maarten de Rijke , Shahin Shayandeh , Jianfeng Gao

Emotional Support Conversation (ESC) systems aim to alleviate users' emotional difficulties and provide long-term, systematic support for emotional well-being. However, most large language model (LLM)-based ESC systems rely on predefined…

Artificial Intelligence · Computer Science 2025-08-19 Ting Yang , Li Chen , Huimin Wang

End-to-end Spoken Language Models (SLMs) hold great potential for paralinguistic perception, and numerous studies have aimed to enhance their capabilities, particularly for empathetic dialogue. However, current approaches largely depend on…

Computation and Language · Computer Science 2026-01-27 Yuhang Jia , Pei Liu , Haoqin Sun , Jiaming Zhou , Xuxin Cheng , Cao Liu , Ke Zeng , Xunliang Cai , Yong Qin

Dialogue systems (DS), including the task-oriented dialogue system (TOD) and the open-domain dialogue system (ODD), have always been a fundamental task in natural language processing (NLP), allowing various applications in practice. Owing…

Computation and Language · Computer Science 2025-07-22 Hongru Wang , Lingzhi Wang , Yiming Du , Liang Chen , Jingyan Zhou , Yufei Wang , Kam-Fai Wong

Persuasion dialogue systems reflect the machine's ability to make strategic moves beyond verbal communication, and therefore differentiate themselves from task-oriented or open-domain dialogue systems and have their own unique values.…

Computation and Language · Computer Science 2022-10-25 Weiyan Shi , Yu Li , Saurav Sahay , Zhou Yu

End-to-end spoken dialogue state tracking (DST) is made difficult by the tandem of having to handle speech input and data scarcity. Combining speech foundation encoders and large language models has been proposed in recent work as to…

Computation and Language · Computer Science 2025-12-01 Katia Vendrame , Bolaji Yusuf , Santosh Kesiraju , Šimon Sedláček , Oldřich Plchot , Jan Černocký

Despite recent advances in natural language understanding and generation, and decades of research on the development of conversational bots, building automated agents that can carry on rich open-ended conversations with humans "in the wild"…

Large Language Models (LLMs) have recently garnered significant attention, primarily for their capabilities in text-based interactions. However, natural human interaction often relies on speech, necessitating a shift towards voice-based…

Computation and Language · Computer Science 2025-08-08 Wenqian Cui , Dianzhi Yu , Xiaoqi Jiao , Ziqiao Meng , Guangyan Zhang , Qichao Wang , Yiwen Guo , Irwin King

End-to-end task-oriented dialog models have achieved promising performance on collaborative tasks where users willingly coordinate with the system to complete a given task. While in non-collaborative settings, for example, negotiation and…

Computation and Language · Computer Science 2019-12-02 Yu Li , Kun Qian , Weiyan Shi , Zhou Yu

Large language models (LLMs) have emerged as powerful and general solutions to many natural language tasks. However, many of the most important applications of language generation are interactive, where an agent has to talk to a person to…

Machine Learning · Computer Science 2023-11-10 Joey Hong , Sergey Levine , Anca Dragan

We investigate the task of learning to follow natural language instructions by jointly reasoning with visual observations and language inputs. In contrast to existing methods which start with learning from demonstrations (LfD) and then use…

Computation and Language · Computer Science 2018-07-10 Wenhan Xiong , Xiaoxiao Guo , Mo Yu , Shiyu Chang , Bowen Zhou , William Yang Wang

Socially assistive robots (SARs) have shown great potential for supplementing well-being support. However, prior studies have found that existing dialogue pipelines for SARs remain limited in real-time latency, back-channeling, and…

Robotics · Computer Science 2025-07-22 Mengxue Fu , Zhonghao Shi , Minyu Huang , Siqi Liu , Mina Kian , Yirui Song , Maja J. Matarić

Spoken language understanding system is traditionally designed as a pipeline of a number of components. First, the audio signal is processed by an automatic speech recognizer for transcription or n-best hypotheses. With the recognition…

Computation and Language · Computer Science 2018-02-26 Dmitriy Serdyuk , Yongqiang Wang , Christian Fuegen , Anuj Kumar , Baiyang Liu , Yoshua Bengio

We present a novel end-to-end trainable neural network model for task-oriented dialog systems. The model is able to track dialog state, issue API calls to knowledge base (KB), and incorporate structured KB query results into system…

Computation and Language · Computer Science 2017-08-22 Bing Liu , Ian Lane

Reinforcement Learning (RL) has been witnessed its potential for training a dialogue policy agent towards maximizing the accumulated rewards given from users. However, the reward can be very sparse for it is usually only provided at the end…

Computation and Language · Computer Science 2021-11-03 Hongru Wang , Huimin Wang , Zezhong Wang , Kam-Fai Wong