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Task 1 of the DSTC8-track1 challenge aims to develop an end-to-end multi-domain dialogue system to accomplish complex users' goals under tourist information desk settings. This paper describes our submitted solution, Hierarchical Context…

Artificial Intelligence · Computer Science 2020-03-04 Jingyuan Yang , Guang Liu , Yuzhao Mao , Zhiwei Zhao , Weiguo Gao , Xuan Li , Haiqin Yang , Jianping Shen

We highlight a practical yet rarely discussed problem in dialogue state tracking (DST), namely handling unknown slot values. Previous approaches generally assume predefined candidate lists and thus are not designed to output unknown values,…

Computation and Language · Computer Science 2018-05-07 Puyang Xu , Qi Hu

Conversational analytics has been on the forefront of transformation driven by the advances in Speech and Natural Language Processing techniques. Rapid adoption of Large Language Models (LLMs) in the analytics field has taken the problems…

Computation and Language · Computer Science 2025-08-27 Igor Shalyminov , Hang Su , Jake Vincent , Siffi Singh , Jason Cai , James Gung , Raphael Shu , Saab Mansour

In this paper we propose a novel virtual simulation-pilot engine for speeding up air traffic controller (ATCo) training by integrating different state-of-the-art artificial intelligence (AI) based tools. The virtual simulation-pilot engine…

Audio and Speech Processing · Electrical Eng. & Systems 2023-04-18 Juan Zuluaga-Gomez , Amrutha Prasad , Iuliia Nigmatulina , Petr Motlicek , Matthias Kleinert

Most research on task oriented dialog modeling is based on written text input. However, users interact with practical dialog systems often using speech as input. Typically, systems convert speech into text using an Automatic Speech…

Artificial Intelligence · Computer Science 2022-12-20 Hagen Soltau , Izhak Shafran , Mingqiu Wang , Abhinav Rastogi , Jeffrey Zhao , Ye Jia , Wei Han , Yuan Cao , Aramys Miranda

While communicating with a user, a task-oriented dialogue system has to track the user's needs at each turn according to the conversation history. This process called dialogue state tracking (DST) is crucial because it directly informs the…

Computation and Language · Computer Science 2022-08-01 Léo Jacqmin , Lina M. Rojas-Barahona , Benoit Favre

We present a multi-task learning framework to enable the training of one universal incremental dialogue processing model with four tasks of disfluency detection, language modelling, part-of-speech tagging, and utterance segmentation in a…

Computation and Language · Computer Science 2020-11-16 Morteza Rohanian , Julian Hough

We propose a novel methodology to address dialog learning in the context of goal-oriented conversational systems. The key idea is to quantize the dialog space into clusters and create a language model across the clusters, thus allowing for…

Computation and Language · Computer Science 2018-12-27 R. Chulaka Gunasekara , David Nahamoo , Lazaros C. Polymenakos , Jatin Ganhotra , Kshitij P. Fadnis

In Task-Oriented Dialogue (TOD) systems, correctly updating the system's understanding of the user's requests (\textit{a.k.a} dialogue state tracking) is key to a smooth interaction. Traditionally, TOD systems perform this update in three…

Computation and Language · Computer Science 2024-07-02 Lucas Druart , Valentin Vielzeuf , Yannick Estève

Recently there have been efforts to introduce new benchmark tasks for spoken language understanding (SLU), like semantic parsing. In this paper, we describe our proposed spoken semantic parsing system for the quality track (Track 1) in…

Computation and Language · Computer Science 2023-05-09 Siddhant Arora , Hayato Futami , Shih-Lun Wu , Jessica Huynh , Yifan Peng , Yosuke Kashiwagi , Emiru Tsunoo , Brian Yan , Shinji Watanabe

In task-oriented multi-turn dialogue systems, dialogue state refers to a compact representation of the user goal in the context of dialogue history. Dialogue state tracking (DST) is to estimate the dialogue state at each turn. Due to the…

Computation and Language · Computer Science 2020-09-23 Zhi Chen , Lu Chen , Yanbin Zhao , Su Zhu , Kai Yu

Design of dialogue systems has witnessed many advances lately, yet acquiring huge set of data remains an hindrance to their fast development for a new task or language. Besides, training interactive systems with batch data is not…

Computation and Language · Computer Science 2021-10-27 Matthieu Riou , Bassam Jabaian , Stéphane Huet , Fabrice Lefèvre

In translation, a concept represented by a single word in a source language can have multiple variations in a target language. The task of lexical selection requires using context to identify which variation is most appropriate for a source…

Computation and Language · Computer Science 2024-11-11 Josh Barua , Sanjay Subramanian , Kayo Yin , Alane Suhr

Existing work on probing of pretrained language models (LMs) has predominantly focused on sentence-level syntactic tasks. In this paper, we introduce document-level discourse probing to evaluate the ability of pretrained LMs to capture…

Computation and Language · Computer Science 2021-04-14 Fajri Koto , Jey Han Lau , Timothy Baldwin

Multi-domain dialogue state tracking (DST) is a critical component for conversational AI systems. The domain ontology (i.e., specification of domains, slots, and values) of a conversational AI system is generally incomplete, making the…

Computation and Language · Computer Science 2020-06-23 Li Zhou , Kevin Small

Recent LLM benchmarks have tested models on a range of phenomena, but are still focused primarily on natural language understanding for extraction of explicit information, such as QA or summarization, with responses often targeting…

Computation and Language · Computer Science 2025-11-11 Lanni Bu , Lauren Levine , Amir Zeldes

For the task of recognizing dialogue acts, we are applying the Transformation-Based Learning (TBL) machine learning algorithm. To circumvent a sparse data problem, we extract values of well-motivated features of utterances, such as speaker…

cmp-lg · Computer Science 2007-05-23 Ken Samuel , Sandra Carberry , K. Vijay-Shanker

In this study, a modular, data-free pipeline for multi-label intention recognition is proposed for agentic AI applications in transportation. Unlike traditional intent recognition systems that depend on large, annotated corpora and often…

Machine Learning · Computer Science 2025-11-06 Xiaocai Zhang , Hur Lim , Ke Wang , Zhe Xiao , Jing Wang , Kelvin Lee , Xiuju Fu , Zheng Qin

This paper introduces a novel approach to Dialogue State Tracking (DST) that leverages Large Language Models (LLMs) to generate natural language descriptions of dialogue states, moving beyond traditional slot-value representations.…

Computation and Language · Computer Science 2025-03-13 Rafael Carranza , Mateo Alejandro Rojas
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