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Task-oriented dialogue systems use four connected modules, namely, Natural Language Understanding (NLU), a Dialogue State Tracking (DST), Dialogue Policy (DP) and Natural Language Generation (NLG). A research challenge is to learn each…

Computation and Language · Computer Science 2020-08-21 Andrea Madotto , Zihan Liu , Zhaojiang Lin , Pascale Fung

Despite significant research effort in the development of automatic dialogue evaluation metrics, little thought is given to evaluating dialogues other than in English. At the same time, ensuring metrics are invariant to semantically similar…

Computation and Language · Computer Science 2023-09-11 John Mendonça , Patrícia Pereira , Helena Moniz , João Paulo Carvalho , Alon Lavie , Isabel Trancoso

Dialogue state tracking (DST) plays an important role in task-oriented dialogue systems. However, collecting a large amount of turn-by-turn annotated dialogue data is costly and inefficient. In this paper, we propose a novel turn-level…

Computation and Language · Computer Science 2023-10-24 Zihan Zhang , Meng Fang , Fanghua Ye , Ling Chen , Mohammad-Reza Namazi-Rad

To improve the interactive capabilities of a dialogue system, e.g., to adapt to different customers, the Dialogue Robot Competition (DRC2022) was held. As one of the teams, we built a dialogue system with a pipeline structure containing…

Computation and Language · Computer Science 2022-10-19 Ryu Hirai , Atsumoto Ohashi , Ao Guo , Hideki Shiroma , Xulin Zhou , Yukihiko Tone , Shinya Iizuka , Ryuichiro Higashinaka

Intent recognition is critical for task-oriented dialogue systems. However, for emerging domains and new services, it is difficult to accurately identify the key intent of a conversation due to time-consuming data annotation and…

Computation and Language · Computer Science 2023-03-10 Caiyuan Chu , Ya Li , Yifan Liu , Jia-Chen Gu , Quan Liu , Yongxin Ge , Guoping Hu

Spoken language understanding (SLU) tasks have been studied for many decades in the speech research community, but have not received as much attention as lower-level tasks like speech and speaker recognition. In particular, there are not…

Computation and Language · Computer Science 2023-06-19 Suwon Shon , Siddhant Arora , Chyi-Jiunn Lin , Ankita Pasad , Felix Wu , Roshan Sharma , Wei-Lun Wu , Hung-Yi Lee , Karen Livescu , Shinji Watanabe

Generative artificial intelligence tools, like ChatGPT, are an increasingly utilized resource among computational social scientists. Nevertheless, there remains space for improved understanding of the performance of ChatGPT in complex tasks…

Computation and Language · Computer Science 2025-12-02 Breanna E. Green , Ashley L. Shea , Pengfei Zhao , Drew B. Margolin

Dialogue state tracking (DST) is a key component of task-oriented dialogue systems. DST estimates the user's goal at each user turn given the interaction until then. State of the art approaches for state tracking rely on deep learning…

Computation and Language · Computer Science 2018-01-03 Abhinav Rastogi , Dilek Hakkani-Tur , Larry Heck

Machine learning approaches for building task-oriented dialogue systems require large conversational datasets with labels to train on. We are interested in building task-oriented dialogue systems from human-human conversations, which may be…

Computation and Language · Computer Science 2019-07-09 Shachi Paul , Rahul Goel , Dilek Hakkani-Tür

Task oriented dialog agents provide a natural language interface for users to complete their goal. Dialog State Tracking (DST), which is often a core component of these systems, tracks the system's understanding of the user's goal…

Computation and Language · Computer Science 2020-02-21 Adarsh Kumar , Peter Ku , Anuj Kumar Goyal , Angeliki Metallinou , Dilek Hakkani-Tur

Dialogue Act (DA) tagging is crucial for spoken language understanding systems, as it provides a general representation of speakers' intents, not bound to a particular dialogue system. Unfortunately, publicly available data sets with DA…

Computation and Language · Computer Science 2018-06-13 Stefano Mezza , Alessandra Cervone , Giuliano Tortoreto , Evgeny A. Stepanov , Giuseppe Riccardi

We introduce "Talk The Walk", the first large-scale dialogue dataset grounded in action and perception. The task involves two agents (a "guide" and a "tourist") that communicate via natural language in order to achieve a common goal: having…

Artificial Intelligence · Computer Science 2018-12-27 Harm de Vries , Kurt Shuster , Dhruv Batra , Devi Parikh , Jason Weston , Douwe Kiela

Dialogue State Tracking (DST), a key component of task-oriented conversation systems, represents user intentions by determining the values of pre-defined slots in an ongoing dialogue. Existing approaches use hand-crafted templates and…

Computation and Language · Computer Science 2023-10-24 Praveen Venkateswaran , Evelyn Duesterwald , Vatche Isahagian

In previous work, we have proposed the Audio-Visual Scene-Aware Dialog (AVSD) task, collected an AVSD dataset, developed AVSD technologies, and hosted an AVSD challenge track at both the 7th and 8th Dialog System Technology Challenges…

Computation and Language · Computer Science 2021-10-14 Ankit P. Shah , Shijie Geng , Peng Gao , Anoop Cherian , Takaaki Hori , Tim K. Marks , Jonathan Le Roux , Chiori Hori

To train a statistical spoken dialogue system (SDS) it is essential that an accurate method for measuring task success is available. To date training has relied on presenting a task to either simulated or paid users and inferring the…

Machine Learning · Computer Science 2015-08-17 Pei-Hao Su , David Vandyke , Milica Gasic , Dongho Kim , Nikola Mrksic , Tsung-Hsien Wen , Steve Young

The noetic end-to-end response selection challenge as one track in Dialog System Technology Challenges 7 (DSTC7) aims to push the state of the art of utterance classification for real world goal-oriented dialog systems, for which…

Computation and Language · Computer Science 2019-11-20 Qian Chen , Wen Wang

The DISC project aims to (a) build an in-depth understanding of the state-of-the-art in spoken language dialogue systems (SLDSs) and components development and evaluation with the purpose of (b) developing a first best practice methodology…

Computation and Language · Computer Science 2007-05-23 Niels Ole Bernsen , Laila Dybkjaer , eds.

Dialogue State Tracking (DST) is of paramount importance in ensuring accurate tracking of user goals and system actions within task-oriented dialogue systems. The emergence of large language models (LLMs) such as GPT3 and ChatGPT has…

Computation and Language · Computer Science 2023-10-24 Yujie Feng , Zexin Lu , Bo Liu , Liming Zhan , Xiao-Ming Wu

Dialogue state tracking (DST) is a pivotal component in task-oriented dialogue systems. While it is relatively easy for a DST model to capture belief states in short conversations, the task of DST becomes more challenging as the length of a…

Computation and Language · Computer Science 2021-05-07 Ye Zhang , Yuan Cao , Mahdis Mahdieh , Jeffrey Zhao , Yonghui Wu

Dialogue state tracking (DST) aims to extract essential information from multi-turn dialogue situations and take appropriate actions. A belief state, one of the core pieces of information, refers to the subject and its specific content, and…

Computation and Language · Computer Science 2022-04-01 Takyoung Kim , Hoonsang Yoon , Yukyung Lee , Pilsung Kang , Misuk Kim