Related papers: Conversational Markers of Constructive Discussions
Engaging learners in dialogue around controversial issues is essential for examining diverse values and perspectives in pluralistic societies. While prior research has identified productive discussion moves mainly in STEM-oriented contexts,…
Conversations with non-player characters (NPCs) in games are typically confined to dialogue between a human player and a virtual agent, where the conversation is initiated and controlled by the player. To create richer, more believable…
Online discourse is often perceived as polarized and unproductive. While some conversational discourse parsing frameworks are available, they do not naturally lend themselves to the analysis of contentious and polarizing discussions.…
Topics play an important role in the global organisation of a conversation as what is currently discussed constrains the possible contributions of the participant. Understanding the way topics are organised in interaction would provide…
We present a joint modeling approach to identify salient discussion points in spoken meetings as well as to label the discourse relations between speaker turns. A variation of our model is also discussed when discourse relations are treated…
Growing literature explores toxicity and polarization in discourse, with comparatively less work on characterizing what makes dialogue prosocial and constructive. We explore conversational discourse and investigate a method for…
Disagreements are pervasive in human communication. In this paper we investigate what makes disagreement constructive. To this end, we construct WikiDisputes, a corpus of 7 425 Wikipedia Talk page conversations that contain content…
Most people participate in meetings almost every day, multiple times a day. The study of meetings is important, but also challenging, as it requires an understanding of social signals and complex interpersonal dynamics. Our aim this work is…
We propose a simple model to explore an educational phenomenon where the correct answer emerges from group discussion. We construct our model based on several plausible assumptions: (i) We tend to follow peers' opinions. However, if a…
Research on belief formation has produced contradictory findings on whether and when communication between group members will improve the accuracy of numeric estimates such as economic forecasts, medical diagnoses, and job candidate…
A discourse strategy is a strategy for communicating with another agent. Designing effective dialogue systems requires designing agents that can choose among discourse strategies. We claim that the design of effective strategies must take…
Understanding social interaction within groups is key to analyzing online communities. Most current work focuses on structural properties: who talks to whom, and how such interactions form larger network structures. The interactions…
How can we better understand the mechanisms behind multi-turn information seeking dialogues? How can we use these insights to design a dialogue system that does not require explicit query formulation upfront as in question answering? To…
We investigate the task of modeling open-domain, multi-turn, unstructured, multi-participant, conversational dialogue. We specifically study the effect of incorporating different elements of the conversation. Unlike previous efforts, which…
In many domains of life, business and management, numerous problems are addressed by small groups of individuals engaged in face-to-face discussions. While research in social psychology has a long history of studying the determinants of…
The ability to engage in mixed-initiative interaction is one of the core requirements for a conversational search system. How to achieve this is poorly understood. We propose a set of unsupervised metrics, termed ConversationShape, that…
Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational…
Roles are one of the most important concepts in understanding human sociocognitive behavior. During group interactions, members take on different roles within the discussion. Roles have distinct patterns of behavioral engagement (i.e.,…
Establishing evaluation schemes for spoken dialogue systems is important, but it can also be challenging. While subjective evaluations are commonly used in user experiments, objective evaluations are necessary for research comparison and…
We present a methodology to systematically test conversational recommender systems with regards to conversational breakdowns. It involves examining conversations generated between the system and simulated users for a set of pre-defined…