Related papers: Conversational Markers of Constructive Discussions

Real-time conversational deliberation is a critical groupwise method for reaching decisions, solving problems, evaluating priorities, generating ideas, and producing insights. Unfortunately, real-time conversations are difficult to scale,…

Various conceptual and descriptive models of conversational search have been proposed in the literature -- while useful, they do not provide insights into how interaction between the agent and user would change in response to the costs and…

Online conversations can go in many directions: some turn out poorly due to antisocial behavior, while others turn out positively to the benefit of all. Research on improving online spaces has focused primarily on detecting and reducing…

In our world with full of uncertainty, debates and argumentation contribute to the progress of science and society. Despite of the increasing attention to characterize human arguments, most progress made so far focus on the debate outcome,…

The quality of daily spontaneous conversations is of importance towards both our well-being as well as the development of interactive social agents. Prior research directly studying the quality of social conversations has operationalized it…

Conventional topic models are ineffective for topic extraction from microblog messages, because the data sparseness exhibited in short messages lacking structure and contexts results in poor message-level word co-occurrence patterns. To…

Picture a community torn over a proposed zoning law. Some are angry, others defensive, and misunderstandings abound. On social media, they broadcast insults at one another; every nuanced perspective is reduced to a viral soundbite. Yet,…

Conversation is the natural mode for information exchange in daily life, a spoken conversational interaction for search input and output is a logical format for information seeking. However, the conceptualisation of user-system interactions…

People leverage group discussions to collaborate in order to solve complex tasks, e.g. in project meetings or hiring panels. By doing so, they engage in a variety of conversational strategies where they try to convince each other of the…

Understanding why certain individuals work well (or poorly) together as a team is a key research focus in the psychological and behavioral sciences and a fundamental problem for team-based organizations. Nevertheless, we have a limited…

Conversational recommender systems aim to provide personalized recommendations via natural language interactions. However, existing approaches either decouple recommendation from dialog generation or rely on retrieval-based pipelines,…

Conversational moderation of online communities is crucial to maintaining civility for a constructive environment, but it is challenging to scale and harmful to moderators. The inclusion of sophisticated natural language generation modules…

Understanding team viability -- a team's capacity for sustained and future success -- is essential for building effective teams. In this study, we aggregate features drawn from the organizational behavior literature to train a viability…

An intrinsic aspect of every conversation is the way talk-time is shared between multiple speakers. Conversations can be balanced, with each speaker claiming a similar amount of talk-time, or imbalanced when one talks disproportionately.…

Research on dialogue constructiveness assessment focuses on (i) analysing conversational factors that influence individuals to take specific actions, win debates, change their perspectives or broaden their open-mindedness and (ii)…

In this article, we are interested in the annotation of transcriptions of human-human dialogue taken from meeting records. We first propose a meeting content model where conversational acts are interpreted with respect to their…

Knowing how to end and resume conversations over time is a natural part of communication, allowing for discussions to span weeks, months, or years. The duration of gaps between conversations dictates which topics are relevant and which…

The process of debating is essential in our daily lives, whether in studying, work activities, simple everyday discussions, political debates on TV, or online discussions on social networks. The range of uses for debates is broad. Due to…

We present an analysis of user conversations in on-line social media and their evolution over time. We propose a dynamic model that accurately predicts the growth dynamics and structural properties of conversation threads. The model…

Multi-party dialogues are common in enterprise social media on technical as well as non-technical topics. The outcome of a conversation may be positive or negative. It is important to analyze why a dialogue ends with a particular sentiment…