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Recommendation systems are now an integral part of our daily lives. We rely on them for tasks such as discovering new movies, finding friends on social media, and connecting job seekers with relevant opportunities. Given their vital role,…

Artificial Intelligence · Computer Science 2025-02-26 Tahsin Alamgir Kheya , Mohamed Reda Bouadjenek , Sunil Aryal

The task of item recommendation requires ranking a large catalogue of items given a context. Item recommendation algorithms are evaluated using ranking metrics that depend on the positions of relevant items. To speed up the computation of…

Information Retrieval · Computer Science 2019-12-06 Steffen Rendle

With the development of the E-commerce and reviews website, the comment information is influencing people's life. More and more users share their consumption experience and evaluate the quality of commodity by comment. When people make a…

Computation and Language · Computer Science 2018-11-15 Su Chang , Xu Zhenzhong , Gao Xuan

Online reviews have a significant influence on customers' purchasing decisions for any products or services. However, fake reviews can mislead both consumers and companies. Several models have been developed to detect fake reviews using…

Computation and Language · Computer Science 2021-12-30 Rami Mohawesh , Shuxiang Xu , Matthew Springer , Muna Al-Hawawreh , Sumbal Maqsood

Many state-of-the-art recommendation systems leverage explicit item reviews posted by users by considering their usefulness in representing the users' preferences and describing the items' attributes. These posted reviews may have various…

Information Retrieval · Computer Science 2021-02-08 Xi Wang , Iadh Ounis , Craig Macdonald

Our paper contributes to the literature recommending approaches to make online reviews more credible and representative. We analyze data from four diverse major online retailers and find that verified customers who are prompted (by an…

Human-Computer Interaction · Computer Science 2016-04-05 Georgios Askalidis , Edward C. Malthouse

Sentiment analysis or opinion mining aims to determine attitudes, judgments and opinions of customers for a product or a service. This is a great system to help manufacturers or servicers know the satisfaction level of customers about their…

Computation and Language · Computer Science 2019-05-17 T. N. T. Tran , L. K. N. Nguyen , V. M. Ngo

Online reviews provide rich information about products and service, while it remains inefficient for potential consumers to exploit the reviews for fulfilling their specific information need. We propose to explore question generation as a…

Information Retrieval · Computer Science 2020-05-05 Qian Yu , Lidong Bing , Qiong Zhang , Wai Lam , Luo Si

Recommender systems have generated tremendous value for both users and businesses, drawing significant attention from academia and industry alike. However, due to practical constraints, academic research remains largely confined to offline…

Information Retrieval · Computer Science 2025-09-09 Kuan Zou , Aixin Sun

Negative reviews, the poor ratings in postpurchase evaluation, play an indispensable role in e-commerce, especially in shaping future sales and firm equities. However, extant studies seldom examine their potential value for sellers and…

Computation and Language · Computer Science 2020-05-21 Di Weng , Jichang Zhao

In this paper, we propose a novel approach for aggregating online reviews, according to the opinions they express. Our methodology is unsupervised - due to the fact that it does not rely on pre-labeled reviews - and it is agnostic - since…

Social and Information Networks · Computer Science 2017-04-19 Michela Fazzolari , Marinella Petrocchi , Alessandro Tommasi , Cesare Zavattari

This paper examines the effect of two-sided argumentation on the perceived helpfulness of online consumer reviews. In contrast to previous works, our analysis thereby sheds light on the reception of reviews from a language-based…

Computation and Language · Computer Science 2018-12-27 Bernhard Lutz , Nicolas Pröllochs , Dirk Neumann

Product search plays an essential role in eCommerce. It was treated as a special type of information retrieval problem. Most existing works make use of historical data to improve the search performance, which do not take the opportunity to…

Information Retrieval · Computer Science 2024-03-06 Zixuan Li , Lizi Liao , Tat-Seng Chua

Finding online research papers relevant to one's interests is very challenging due to the increasing number of publications. Therefore, personalized research paper recommendation has become a significant and timely research topic.…

Information Retrieval · Computer Science 2022-09-09 Hebatallah A. Mohamed , Giuseppe Sansonetti , Alessandro Micarelli

Offline evaluations of recommender systems attempt to estimate users' satisfaction with recommendations using static data from prior user interactions. These evaluations provide researchers and developers with first approximations of the…

Information Retrieval · Computer Science 2020-01-28 Mucun Tian , Michael D. Ekstrand

Past work that improves document-level sentiment analysis by encoding user and product information has been limited to considering only the text of the current review. We investigate incorporating additional review text available at the…

Computation and Language · Computer Science 2020-11-19 Chenyang Lyu , Jennifer Foster , Yvette Graham

The spread of online reviews, ratings and opinions and its growing influence on people's behavior and decisions boosted the interest to extract meaningful information from this data deluge. Hence, crowdsourced ratings of products and…

Information Retrieval · Computer Science 2017-05-03 João Saúde , Guilherme Ramos , Carlos Caleiro , Soummya Kar

Social bookmarking and tagging has emerged a new era in user collaboration. Collaborative Tagging allows users to annotate content of their liking, which via the appropriate algorithms can render useful for the provision of product…

Social and Information Networks · Computer Science 2014-10-21 Georgios Pitsilis , Wei Wang

Search engines are the preferred tools for finding information on the Web. They are advancing to be the common helpers to answer any of our search needs. We use them to carry out simple look-up tasks and also to work on rather time…

Information Retrieval · Computer Science 2012-06-13 Georg Singer , Ulrich Norbisrath , Dirk Lewandowski

Training and refreshing a web-scale Question Answering (QA) system for a multi-lingual commercial search engine often requires a huge amount of training examples. One principled idea is to mine implicit relevance feedback from user behavior…

Information Retrieval · Computer Science 2020-06-17 Linjun Shou , Shining Bo , Feixiang Cheng , Ming Gong , Jian Pei , Daxin Jiang