Related papers: BotOrNot: A System to Evaluate Social Bots
Artificial intelligence (AI)-powered recommender systems play a crucial role in determining the content that users are exposed to on social media platforms. However, the behavioural patterns of these systems are often opaque, complicating…
In recent years, there has been a huge increase in the number of bots online, varying from Web crawlers for search engines, to chatbots for online customer service, spambots on social media, and content-editing bots in online collaboration…
Social coding platforms have revolutionized collaboration in software development, leading to using software bots for streamlining operations. However, The presence of open-source software (OSS) bots gives rise to problems including…
Chatbots, or bots for short, are multi-modal collaborative assistants that can help people complete useful tasks. Usually, when chatbots are referenced in connection with elections, they often draw negative reactions due to the fear of…
Parody is a figurative device used to imitate an entity for comedic or critical purposes and represents a widespread phenomenon in social media through many popular parody accounts. In this paper, we present the first computational study of…
Twitter, a microblogging service, is todays most popular platform for communication in the form of short text messages, called Tweets. Users use Twitter to publish their content either for expressing concerns on information news or views on…
Twitter bot detection has become an important and challenging task to combat misinformation and protect the integrity of the online discourse. State-of-the-art approaches generally leverage the topological structure of the Twittersphere,…
Twitter is increasingly used for political, advertising and marketing campaigns, where the main aim is to influence users to support specific causes, individuals or groups. We propose a novel methodology for mining and analyzing Twitter…
Social media, seen by some as the modern public square, is vulnerable to manipulation. By controlling inauthentic accounts impersonating humans, malicious actors can amplify disinformation within target communities. The consequences of such…
Software bots operating in multiple virtual digital platforms must understand the platforms' affordances and behave like human users. Platform affordances or features differ from one application platform to another or through a life cycle,…
Bots are software systems designed to support users by automating a specific process, task, or activity. When such systems implement a conversational component to interact with the users, they are also known as conversational agents. Bots,…
Customer service is a setting that calls for empathy in live human agent responses. Recent advances have demonstrated how open-domain chatbots can be trained to demonstrate empathy when responding to live human utterances. We show that a…
The discourse around conspiracy theories is currently thriving amidst the rampant misinformation in online environments. Research in this field has been focused on detecting conspiracy theories on social media, often relying on limited…
Social bots are now deeply embedded in online platforms for promotion, persuasion, and manipulation. Most bot-detection systems still treat behavioural features as static, implicitly assuming bots behave stationarily over time. We test that…
Twitter bot detection has become a crucial task in efforts to combat online misinformation, mitigate election interference, and curb malicious propaganda. However, advanced Twitter bots often attempt to mimic the characteristics of genuine…
This work examines the influence of misinformation and the role of AI agents, called bots, on social network platforms. To quantify the impact of misinformation, it proposes two new metrics based on attributes of tweet engagement and user…
Online social network analysis has attracted great attention with a vast number of users sharing information and availability of APIs that help to crawl online social network data. In this paper, we study the research studies that are…
The year 2020 will be remembered for two events of global significance: the COVID-19 pandemic and 2020 U.S. Presidential Election. In this chapter, we summarize recent studies using large public Twitter data sets on these issues. We have…
Online Social Networks (OSNs) play an important role for internet users to carry out their daily activities like content sharing, news reading, posting messages, product reviews and discussing events etc. At the same time, various kinds of…
Social networking and micro-blogging services, such as Twitter, play an important role in sharing digital information. Despite the popularity and usefulness of social media, they are regularly abused by corrupt users. One of these nefarious…