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Designing Conversational AI systems to support older adults requires these systems to explain their behavior in ways that align with older adults' preferences and context. While prior work has emphasized the importance of AI explainability…

Human-Computer Interaction · Computer Science 2026-03-03 Niharika Mathur , Tamara Zubatiy , Agata Rozga , Jodi Forlizzi , Elizabeth Mynatt

In this demo paper, we introduce SAPIEN, a platform for high-fidelity virtual agents driven by large language models that can hold open domain conversations with users in 13 different languages, and display emotions through facial…

Human-Computer Interaction · Computer Science 2024-01-23 Masum Hasan , Cengiz Ozel , Sammy Potter , Ehsan Hoque

As AI usage becomes more prevalent in social contexts, understanding agent-user interaction is critical to designing systems that improve both individual and group outcomes. We present an online behavioral experiment (N = 243) in which…

Computer Science and Game Theory · Computer Science 2026-02-16 Kehang Zhu , Nithum Thain , Vivian Tsai , James Wexler , Crystal Qian

In aging-in-place contexts, small difficulties in Activities of Daily Living (ADL) can accumulate, affecting well-being through fatigue, anxiety, reduced autonomy, and safety risks. This position paper argues that robotics for older adult…

Robotics · Computer Science 2026-03-17 Hansoo Lee , Changhee Seo , Subin Park , Sonya S. Kwak

Development in digital technologies has continuously reshaped how individuals seek and receive social and emotional support. While online platforms and communities have long served this need, the increased integration of general-purpose…

Chatbots are now able to engage in sophisticated conversations with consumers in the domain of relationships, providing a potential coping solution to widescale societal loneliness. Behavioral research provides little insight into whether…

Computers and Society · Computer Science 2024-07-30 Julian De Freitas , Ahmet K Uguralp , Zeliha O Uguralp , Puntoni Stefano

Powered by large language models, a new genre of multi-agent social platforms has emerged. Apps such as Social.AI deploy numerous AI agents that emulate human behavior, creating unprecedented bot-centric social networks. Yet, existing…

Human-Computer Interaction · Computer Science 2026-01-27 Qiufang Yu , Mengmeng Wu , Xingyu Lan

Embodied conversational agents (ECAs) are increasingly more realistic and capable of dynamic conversations. In online surveys, anthropomorphic agents could help address issues like careless responding and satisficing, which originate from…

Human-Computer Interaction · Computer Science 2025-08-05 Matus Krajcovic , Peter Demcak , Eduard Kuric

The global ageing population necessitates new and emerging strategies for caring for older adults. In this article, we explore the potential for transformation in elderly care through Agentic Artificial Intelligence (AI), powered by Large…

Artificial Intelligence · Computer Science 2025-07-22 Ruhul Amin Khalil , Kashif Ahmad , Hazrat Ali

The performance of ChatGPT\copyright{} and other LLMs has improved tremendously, and in online environments, they are increasingly likely to be used in a wide variety of situations, such as ChatBot on web pages, call center operations using…

Human-Computer Interaction · Computer Science 2025-02-19 Hiroki Tanioka , Tetsushi Ueta , Masahiko Sano

AI companions enable deep emotional relationships by engaging a user's sense of identity, but they also pose risks like unhealthy emotional dependence. Mitigating these risks requires first understanding the underlying process of identity…

Human-Computer Interaction · Computer Science 2026-03-26 Renkai Ma , Shuo Niu , Lingyao Li , Alex Hirth , Ava Brehm , Rowajana Behterin Barbie

Understanding the mental state of other people is an important skill for intelligent agents and robots to operate within social environments. However, the mental processes involved in `mind-reading' are complex. One explanation of such…

Computer Vision and Pattern Recognition · Computer Science 2019-11-05 Jonathan Vitale , Mary-Anne Williams , Benjamin Johnston , Giuseppe Boccignone

Emotional cues frequently arise and shape group dynamics in interactive settings where multiple humans and artificial agents communicate through shared digital channels. While artificial agents lack intrinsic emotional states, they can…

Human-Computer Interaction · Computer Science 2025-07-17 Fernando Koch , Jessica Nahulan , Jeremy Fox , Martin Keen

How do people build up trust with artificial agents? Here, we study a key component of interpersonal trust: people's ability to evaluate the competence of another agent across repeated interactions. Prior work has largely focused on…

Human-Computer Interaction · Computer Science 2022-05-25 Erik Brockbank , Haoliang Wang , Justin Yang , Suvir Mirchandani , Erdem Bıyık , Dorsa Sadigh , Judith E. Fan

Embodied conversational agents (ECAs) are paradigms of conversational user interfaces in the form of embodied characters. While ECAs offer various manipulable features, this paper focuses on a study conducted to explore two distinct levels…

Human-Computer Interaction · Computer Science 2023-10-27 Danai Korre

Physical agents that can autonomously generate engaging, life-like behaviour will lead to more responsive and interesting robots and other autonomous systems. Although many advances have been made for one-to-one interactions in well…

Human-Computer Interaction · Computer Science 2020-06-25 Lingheng Meng , Daiwei Lin , Adam Francey , Rob Gorbet , Philip Beesley , Dana Kulić

Artificial intelligence systems increasingly involve continual learning to enable flexibility in general situations that are not encountered during system training. Human interaction with autonomous systems is broadly studied, but research…

This paper describes our research on AI agents embodied in visual, virtual or physical forms, enabling them to interact with both users and their environments. These agents, which include virtual avatars, wearable devices, and robots, are…

In organizational and commercial settings, people often have clear roles and workflows against which functional and non-functional requirements can be extracted. However, in more social settings, such as platforms for enhancing social…

Software Engineering · Computer Science 2018-11-02 Mohammadhossein Sherkat , Antonette Mendoza , Tim Miller , Rachel Burrows

Interacting with human agents in complex scenarios presents a significant challenge for robotic navigation, particularly in environments that necessitate both collision avoidance and collaborative interaction, such as indoor spaces. Unlike…

Robotics · Computer Science 2024-11-07 Lingfeng Sun , Yixiao Wang , Pin-Yun Hung , Changhao Wang , Xiang Zhang , Zhuo Xu , Masayoshi Tomizuka
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