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Growing competitiveness and increasing availability of data is generating tremendous interest in data-driven analytics across industries. In the retail sector, stores need targeted guidance to improve both the efficiency and effectiveness…

Applications · Statistics 2018-06-15 Haidar Almohri , Ratna Babu Chinnam , Mark Colosimo

Nowadays e-commerce search has become an integral part of many people's shopping routines. One critical challenge in today's e-commerce search is the semantic matching problem where the relevant items may not contain the exact terms in the…

Information Retrieval · Computer Science 2021-05-31 Yiming Qiu , Kang Zhang , Han Zhang , Songlin Wang , Sulong Xu , Yun Xiao , Bo Long , Wen-Yun Yang

Partnering with a large online retailer, we consider the problem of sending daily personalized promotions to a userbase of over 20 million customers. We propose an efficient policy for determining, every day, the promotion that each…

Computer Science and Game Theory · Computer Science 2026-01-01 Jackie Baek , Will Ma , Dmitry Mitrofanov

Developing technology and changing lifestyles have made online grocery delivery applications an indispensable part of urban life. Since the beginning of the COVID-19 pandemic, the demand for such applications has dramatically increased,…

Machine Learning · Computer Science 2022-04-19 Aysun Bozanta , Sean Berry , Mucahit Cevik , Beste Bulut , Deniz Yigit , Fahrettin F. Gonen , Ayşe Başar

Customer services are critical to all companies, as they may directly connect to the brand reputation. Due to a great number of customers, e-commerce companies often employ multiple communication channels to answer customers' questions, for…

Machine Learning · Computer Science 2019-12-03 Zining Liu , Chong Long , Xiaolu Lu , Zehong Hu , Jie Zhang , Yafang Wang

Selling reserved instances (or virtual machines) is a basic service in cloud computing. In this paper, we consider a more flexible pricing model for instance reservation, in which a customer can propose the time length and number of…

Computer Science and Game Theory · Computer Science 2016-11-23 Jia Zhang , Weidong Ma , Tao Qin , Xiaoming Sun , Tie-Yan Liu

Traditionally, firms have offered coupons to customer groups at predetermined discount rates. However, advancements in machine learning and the availability of abundant customer data now enable platforms to provide real-time customized…

Econometrics · Economics 2024-06-18 Jinglong Dai , Hanwei Li , Weiming Zhu , Jianfeng Lin , Binqiang Huang

Predicting customer future purchases and lifetime value is a key metrics for managing marketing campaigns and optimizing marketing spend. This task is specifically challenging when the relationships between the customer and the firm are of…

Machine Learning · Computer Science 2021-02-12 Ziv Pollak

Recommendation systems are pervasive in the digital economy. An important assumption in many deployed systems is that user consumption reflects user preferences in a static sense: users consume the content they like with no other…

Computers and Society · Computer Science 2023-02-14 Andreas Haupt , Dylan Hadfield-Menell , Chara Podimata

Rapid advancements in the E-commerce sector over the last few decades have led to an imminent need for personalised, efficient and dynamic recommendation systems. To sufficiently cater to this need, we propose a novel method for generating…

Information Retrieval · Computer Science 2020-12-07 Anubha Kabra , Anu Agarwal , Anil Singh Parihar

Bounce Rate of different E-commerce websites depends on the different factors based upon the different devices through which traffic share is observed. This research paper focuses on how the type of products sold by different E-commerce…

Econometrics · Economics 2022-05-17 Himanshu Sharma

In this era of information explosion, a personalized recommendation system is convenient for users to get information they are interested in. To deal with billions of users and items, large-scale online recommendation services usually…

Information Retrieval · Computer Science 2025-09-04 Xu Yuan , Chen Xu , Qiwei Chen , Chao Li , Junfeng Ge , Wenwu Ou

It is reported that the number of online payment users in China has reached 854 million; with the emergence of community e-commerce platforms, the trend of integration of e-commerce and social applications is increasingly intense. Community…

Machine Learning · Computer Science 2021-09-03 Liping Yang , Xiaxia Niu , Jun Wu

In e-commerce, content quality of the product catalog plays a key role in delivering a satisfactory experience to the customers. In particular, visual content such as product images influences customers' engagement and purchase decisions.…

Computer Vision and Pattern Recognition · Computer Science 2018-11-21 Abon Chaudhuri , Paolo Messina , Samrat Kokkula , Aditya Subramanian , Abhinandan Krishnan , Shreyansh Gandhi , Alessandro Magnani , Venkatesh Kandaswamy

Clustering is an important data mining technique where we will be interested in maximizing intracluster distance and also minimizing intercluster distance. We have utilized clustering techniques for detecting deviation in product sales and…

Databases · Computer Science 2013-12-11 S. Hanumanth Sastry , Prof. M. S. Prasada Babu

Click-Through Rate (CTR) prediction is a core task in online personalization platform. A key step for CTR prediction is to learn accurate user representation to capture their interests. Generally, the interest expressed by a user is…

Information Retrieval · Computer Science 2025-11-11 Xian-Jin Gui

In large e-commerce platforms, search systems are typically composed of a series of modules, including recall, pre-ranking, and ranking phases. The pre-ranking phase, serving as a lightweight module, is crucial for filtering out the bulk of…

Information Retrieval · Computer Science 2024-08-22 Enqiang Xu , Yiming Qiu , Junyang Bai , Ping Zhang , Dadong Miao , Songlin Wang , Guoyu Tang , Lin Liu , Mingming Li

Besides the typical applications of recommender systems in B2C scenarios such as movie or shopping platforms, there is a rising interest in transforming the human-driven advice provided e.g. in consultancy via the use of recommender…

Information Retrieval · Computer Science 2021-12-07 Charuta Pande , Hans Friedrich Witschel , Andreas Martin

Recommender systems have been actively and extensively studied over past decades. In the meanwhile, the boom of Big Data is driving fundamental changes in the development of recommender systems. In this paper, we propose a dynamic…

Information Retrieval · Computer Science 2017-03-13 Shuai Zhang , Lina Yao

This study aims to inspect and evaluate the integration of database queries and their use in e-commerce product searches. It has been observed that e-commerce is one of the most prominent trends, which have been emerged in the business…

Databases · Computer Science 2017-07-04 Mohd Muntjir , Ahmad Tasnim Siddiqui