English
Related papers

Related papers: On The Evolution Of User Support Topics in Computa…

200 papers

Software product lines have recently been presented as one of the best promising improvements for the efficient software development. Different research works contribute supportive parameters and negotiations regarding the problems of…

Software Engineering · Computer Science 2017-03-13 Furrakh Shahzad , Maruf Pasha , Urooj Pasha , Bushra Majeed , Khurram Shahzad

User experience (UX) has undergone a revolution in collaborative practices, due to tools that enable quick feedback and continuous collaboration with a varied team across a design's lifecycle. However, it is unclear how this shift in…

Human-Computer Interaction · Computer Science 2023-02-28 K. J. Kevin Feng , Tony W. Li , Amy X. Zhang

In 2014, a Microsoft study investigated the sort of questions that data science applied to software engineering should answer. This resulted in 145 questions that developers considered relevant for data scientists to answer, thus providing…

Software Engineering · Computer Science 2021-01-06 Hennie Huijgens , Ayushi Rastogi , Ernst Mulders , Georgios Gousios , Arie van Deursen

Event sourced systems are increasing in popularity because they are reliable, flexible, and scalable. In this article, we point a microscope at a software architecture pattern that is rapidly gaining popularity in industry, but has not…

Software Engineering · Computer Science 2021-04-19 Michiel Overeem , Marten Spoor , Slinger Jansen , Sjaak Brinkkemper

The landscape of software developer learning resources has continuously evolved, with recent trends favoring engaging formats like video tutorials. The emergence of Large Language Models (LLMs) like ChatGPT presents a new learning paradigm.…

Software Engineering · Computer Science 2024-10-14 Ahmad Tayeb , Mohammad D. Alahmadi , Elham Tajik , Sonia Haiduc

GitHub introduced the suggestion feature to enable reviewers to explicitly suggest code modifications in pull requests. These suggestions make the reviewers' feedback more actionable for the submitters and represent a valuable knowledge for…

Software Engineering · Computer Science 2025-02-10 Abir Bouraffa , Yen Dieu Pham , Walid Maalej

Corrective maintenance is crucial to ensure the quality of software, thereby improving reliability and user experience. In a version control system (VCS), developers write commit messages to document their changes and support later…

Software Engineering · Computer Science 2026-04-21 Syful Islam , Stefano Zacchiroli

Consumer product reviews are an invaluable source of data because they contain a wide range of information that could help requirement engineers to meet user needs. Recent studies have shown that tweets about software applications and…

Software Engineering · Computer Science 2019-01-29 Kamonphop Srisopha , Pooyan Behnamghader , Barry Boehm

Modeling structure and behavior of software systems plays a crucial role in the industrial practice of software engineering. As with other software engineering artifacts, software models are subject to evolution. Supporting modelers in…

Software Engineering · Computer Science 2026-01-21 Christof Tinnes , Alisa Welter , Sven Apel

Documenting frameworks provides its users and maintainers useful information on that software's architecture, design, and customization. Despite documentation's importance, the process of creating and maintaining it is considered to imply…

Software Engineering · Computer Science 2022-03-29 João Santos , Filipe Correia

We summarise some of the key statements made at the workshop Form Follows Function at ISC High Performance 2016. The summary highlights what type of co-design the presented projects experience; often in the absence of an explicit co-design…

Mathematical Software · Computer Science 2016-07-12 Tobias Weinzierl

Peer code reviews are crucial for maintaining the quality of the code in software repositories. Developers have introduced a number of software bots to help with the code review process. Despite the benefits of automating code review tasks,…

Software Engineering · Computer Science 2023-05-11 Nivishree Palvannan , Chris Brown

Software development is a collaborative task and, hence, involves different persons. Research has shown the relevance of social aspects in the development team for a successful and satisfying project closure. Especially the mood of a team…

Software Engineering · Computer Science 2021-05-07 Martin Obaidi , Jil Klünder

Building automatic technical support system is an important yet challenge task. Conceptually, to answer a user question on a technical forum, a human expert has to first retrieve relevant documents, and then read them carefully to identify…

Computation and Language · Computer Science 2021-05-19 Wenhao Yu , Lingfei Wu , Yu Deng , Qingkai Zeng , Ruchi Mahindru , Sinem Guven , Meng Jiang

Source code repositories allow developers to manage multiple versions (or branches) of a software system. Pull-requests are used to modify a branch, and backporting is a regular activity used to port changes from a current development…

Software Engineering · Computer Science 2022-04-11 Debasish Chakroborti , Kevin A. Schneider , Chanchal K. Roy

Chat messages of development teams play an increasingly significant role in software development, having replaced emails in some cases. Chat messages contain information about discussed issues, considered alternatives and argumentation…

Software Engineering · Computer Science 2017-04-28 Rana Alkadhi , Teodora Lata , Emitza Guzman , Bernd Bruegge

Log analysis in Web search showed that user sessions often contain several different topics. This means sessions need to be segmented into parts which handle the same topic in order to give appropriate user support based on the topic, and…

Digital Libraries · Computer Science 2019-09-25 Daniel Hienert , Dagmar Kern

Scientific software often presents very particular requirements regarding usability, which is often completely overlooked in this setting. As computational science has emerged as its own discipline, distinct from theoretical and…

Human-Computer Interaction · Computer Science 2017-09-05 Francisco Queiroz , Raniere Silva , Jonah Miller , Sandor Brockhauser , Hans Fangohr

Emotions play a significant role in teamwork and collaborative activities like software development. While researchers have analyzed developer emotions in various software artifacts (e.g., issues, pull requests), few studies have focused on…

Software Engineering · Computer Science 2023-11-09 Amirali Sajadi , Kostadin Damevski , Preetha Chatterjee

Wearable devices are a trending topic in both commercial and academic areas. Increasing demand for innovation has led to increased research and new products, addressing new challenges and creating profitable opportunities. However, despite…

Human-Computer Interaction · Computer Science 2020-11-30 Vicente J. P. Amorim , Ricardo A. O. Oliveira , Mauricio Jose da Silva