Related papers: Accessible Banking: Experiences and Future Directi…
Digital financial services can introduce new digital-safety risks for users, particularly survivors of intimate partner financial abuse (IPFA). To offer improved support for such users, a comprehensive understanding of their support needs…
This paper investigates the accessibility of cookie notices on websites for users with visual impairments (VI) via a set of system studies on top UK websites (n=46) and a user study (n=100). We use a set of methods and tools--including…
Low-code applications are gaining popularity across various fields, enabling non-developers to participate in the software development process. However, due to the strong reliance on graphical user interfaces, they may unintentionally…
Blockchains have received much attention recently since they provide decentralized approaches to the creation and management of value. Many banks, Internet companies, car manufacturers, and even governments worldwide have incorporated or…
The problem of destination accessibility is a vital concern in the sustainable tourism development in the emerging regions due to the increasing numbers of tourism business growth in the recent times. Tourism is one of the potential foreign…
The information technology and security stakeholders like CIOs, CISOs and CTOs in financial services organization are often asked to identify the risks with mobile computing channel for financial services that they support. They are also…
Purpose. This paper examines the extent to which job satisfaction, requests for accommodations, and the likelihood of a request being granted vary by disability status. We further analyze whether being granted workplace accommodations…
Smart contract technology is reshaping conventional industry and business processes. Being embedded in blockchains, smart contracts enable the contractual terms of an agreement to be enforced automatically without the intervention of a…
Visually impaired (VI) people often face challenges when performing everyday tasks and identify shopping for clothes as one of the most challenging. Many engage in online shopping, which eliminates some challenges of physical shopping.…
Assistive agents for Blind and Visually Impaired (BVI) users require accessibility alignment as a first-class design objective. Despite rapid progress in agentic AI, most systems are designed and evaluated under assumptions of sighted…
In recent years, mobile operations have gained wide popularity among mainstream users, and banks tend to follow this trend. But are bank customers ready to move forward? Mobile banking appears to be a natural extension of Internet banking.…
The proposed system aims to be a techno-friend of visually impaired people to assist them in orientation and mobility both indoor and outdoor. Moving through an unknown environment becomes a real challenge for most of them, although they…
Tactile maps are commonly used to give visually impaired users access to geographical representations. Although those relief maps are efficient tools for acquisition of spatial knowledge, they present several limitations and issues such as…
Access to content and services online is increasingly important for everyone, including people with disabilities. National commitments, including the Americans with Disabilities Act, and international resolutions, including the United…
This paper presents a systematic literature review of music technology tailored for blind and low vision (BLV) individuals. Music activities can be particularly beneficial for BLV people. However, a systematic approach to organizing…
As social VR applications grow in popularity, blind and low vision users encounter continued accessibility barriers. Yet social VR, which enables multiple people to engage in the same virtual space, presents a unique opportunity to allow…
This research explores the accessibility issues with regard to the e-commerce websites in developing countries, through a study of Sri Lankan hotel websites. A web survey and a web content analysis were conducted as the methods to elicit…
Financial inclusion is a longstanding concern across underdeveloped communities, particularly for women. However, there are limited data-driven measures to first quantitatively identify such concerns and second to inform policies. In this…
The term Assistive Technology has evolved over the years and identifies equipment or product systems, whether acquired, modified, or customized, that are used to increase, maintain, or improve functional capabilities of individuals with…
Digital Identity (DI) technologies have the potential to enhance the quality of life of citizens through the provision of seamless services, improve the effectiveness of public services, and increase overall economic competitiveness.…