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Tracking data of user's activities resulting from Computer Mediated Communication (CMC) tools (forum, chat, etc.) is often carried out in an ad-hoc manner, which either confines the reusability of data in different purposes or makes data…
Topic trajectory information provides crucial insight into the dynamics of topics and their evolutionary relationships over a given time. Also, this information can help to improve our understanding on how new topics have emerged or formed…
Understanding how online communities discuss and make sense of complex social issues is a central challenge in social media research, yet existing tools for large-scale discourse analysis are often closed-source, difficult to adapt, or…
On social media platforms like Twitter, users regularly share their opinions and comments with software vendors and service providers. Popular software products might get thousands of user comments per day. Research has shown that such…
We present an analysis of user conversations in on-line social media and their evolution over time. We propose a dynamic model that accurately predicts the growth dynamics and structural properties of conversation threads. The model…
We introduce an entity-centric search engineCommentsRadarthatpairs entity queries with articles and user opinions covering a widerange of topics from top commented sites. The engine aggregatesarticles and comments for these articles,…
The amount of opinionated data on the internet is rapidly increasing. More and more people are sharing their ideas and opinions in reviews, discussion forums, microblogs and general social media. As opinions are central in all human…
Online forums are rich sources of information about user communication activity over time. Finding temporal patterns in online forum communication threads can advance our understanding of the dynamics of conversations. The main challenge of…
This work presents PerspectroScope, a web-based system which lets users query a discussion-worthy natural language claim, and extract and visualize various perspectives in support or against the claim, along with evidence supporting each…
The emergence of decentralized social media platforms presents new opportunities and challenges for real-time analysis of public discourse. This study introduces CognitiveSky, an open-source and scalable framework designed for sentiment,…
Online discussion forums provide crucial data to understand the concerns of a wide range of real-world communities. However, the typical qualitative and quantitative methodologies used to analyze those data, such as thematic analysis and…
We present an open-source interface for scientists to explore Twitter data through interactive network visualizations. Combining data collection, transformation and visualization in one easily accessible framework, the twitter explorer…
Online social platforms centered around content creators often allow comments on content, where creators moderate the comments they receive. As creators can face overwhelming numbers of comments, with some of them harassing or hateful,…
Online mental health communities (OMHCs) offer rich posts and comments for viewers, who do not directly participate in the communications, to seek social support from others' experience. However, viewers could face challenges in finding…
With the advancement of web technology and its growth, there is a huge volume of data present in the web for internet users and a lot of data is generated too. Internet has become a platform for online learning, exchanging ideas and sharing…
Modeling online discourse dynamics is a core activity in understanding the spread of information, both offline and online, and emergent online behavior. There is currently a disconnect between the practitioners of online social media…
An issue tracker is a software tool used by organisations to interact with users and manage various aspects of the software development lifecycle. With the rise of agile methodologies, issue trackers have become popular in open and…
This paper introduces a large collection of time series data derived from Twitter, postprocessed using word embedding techniques, as well as specialized fine-tuned language models. This data comprises the past five years and captures…
Social coding platforms, such as GitHub, serve as laboratories for studying collaborative problem solving in open source software development; a key feature is their ability to support issue reporting which is used by teams to discuss tasks…
Online discussion forum creates an asynchronous conversation environment for online users to exchange ideas and share opinions through a unique thread-reply communication mode. Accurately modeling information dynamics under such a mode is…