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Related papers: Roman Urdu Opinion Mining System (RUOMiS)

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We demonstrate that users may be prone to place an inordinate amount of trust in black box algorithms that are framed as intelligent. We deploy an algorithm that purportedly assesses the positivity and negativity of a users' writing…

Human-Computer Interaction · Computer Science 2018-12-11 Aaron Springer , Victoria Hollis , Steve Whittaker

We present an extensible user simulation toolkit to facilitate automatic evaluation of conversational recommender systems. It builds on an established agenda-based approach and extends it with several novel elements, including user…

Information Retrieval · Computer Science 2023-01-25 Jafar Afzali , Aleksander Mark Drzewiecki , Krisztian Balog , Shuo Zhang

In many online platforms, customers' decisions are substantially influenced by product rankings as most customers only examine a few top-ranked products. Concurrently, such platforms also use the same data corresponding to customers'…

Machine Learning · Computer Science 2020-09-14 Negin Golrezaei , Vahideh Manshadi , Jon Schneider , Shreyas Sekar

Traditional recommender systems present a relatively static list of recommendations to a user where the feedback is typically limited to an accept/reject or a rating model. However, these simple modes of feedback may only provide limited…

Information Retrieval · Computer Science 2019-04-17 Oznur Alkan , Elizabeth M. Daly , Adi Botea

Recommendation systems are pervasive in the digital economy. An important assumption in many deployed systems is that user consumption reflects user preferences in a static sense: users consume the content they like with no other…

Computers and Society · Computer Science 2023-02-14 Andreas Haupt , Dylan Hadfield-Menell , Chara Podimata

Recently, sentiment polarity detection has increased attention to NLP researchers due to the massive availability of customer's opinions or reviews in the online platform. Due to the continued expansion of e-commerce sites, the rate of…

Computation and Language · Computer Science 2020-07-07 Eftekhar Hossain , Omar Sharif , Mohammed Moshiul Hoque

Product search has been a crucial entry point to serve people shopping online. Most existing personalized product models follow the paradigm of representing and matching user intents and items in the semantic space, where finer-grained…

Information Retrieval · Computer Science 2021-06-07 Keping Bi , Qingyao Ai , W. Bruce Croft

The number of user reviews of tourist attractions, restaurants, mobile apps, etc. is increasing for all languages; yet, research is lacking on how reviews in multiple languages should be aggregated and displayed. Speakers of different…

Human-Computer Interaction · Computer Science 2016-05-09 Scott A. Hale

Modern online platforms rely on effective rating systems to learn about items. We consider the optimal design of rating systems that collect binary feedback after transactions. We make three contributions. First, we formalize the…

Machine Learning · Computer Science 2019-04-09 Nikhil Garg , Ramesh Johari

A massive amount of reviews are generated daily from various platforms. It is impossible for people to read through tons of reviews and to obtain useful information. Automatic summarizing customer reviews thus is important for identifying…

Computation and Language · Computer Science 2020-06-02 Pengyuan Li , Lei Huang , Guang-jie Ren

Nowadays, there are a lot of people using social media opinions to make their decision on buying products or services. Opinion spam detection is a hard problem because fake reviews can be made by organizations as well as individuals for…

Information Retrieval · Computer Science 2018-07-31 L. H. Nguyen , N. T. H. Pham , V. M. Ngo

Understanding the sentiment of a comment from a video or an image is an essential task in many applications. Sentiment analysis of a text can be useful for various decision-making processes. One such application is to analyse the popular…

Computation and Language · Computer Science 2021-06-09 Bharathi Raja Chakravarthi , Vigneshwaran Muralidaran , Ruba Priyadharshini , John P. McCrae

Agent mediated e-commerce involves buying and selling on Internet through software agents. The success of an agent mediated e-commerce system lies in the underlying reputation management system which is used to improve the quality of…

Multiagent Systems · Computer Science 2013-04-01 Vibha Gaur , Neeraj Kumar Sharma , Punam Bedi

Online reviews are potent sources for industry owners and buyers, however opportunistic people may try to destruct or promote their desired product by publishing fake comments named spam opinion. So far, many models have been developed to…

Social and Information Networks · Computer Science 2020-08-21 Amir Jalaly Bidgolya , Zoleikha Rahmaniana

As customer feedback becomes increasingly central to strategic growth, the ability to derive actionable insights from unstructured reviews is essential. While traditional AI-driven systems excel at predicting user preferences, far less work…

Artificial Intelligence · Computer Science 2026-01-21 Siddhartha Krothapalli , Kartikey Singh Bhandari , Tridib Kumar Das , Praveen Kumar , Naveen Suravarpu , Pratik Narang

A real world challenging task of the web master of an organization is to match the needs of user and keep their attention in their web site. So, only option is to capture the intuition of the user and provide them with the recommendation…

Information Retrieval · Computer Science 2010-09-03 Dipa Dixit , Jayant Gadge

Ordinal user-provided ratings across multiple items are frequently encountered in both scientific and commercial applications. Whilst recommender systems are known to do well on these type of data from a predictive point of view, their…

Methodology · Statistics 2025-03-05 Sjoerd Hermes

Recommendation system could help the companies to persuade users to visit or consume at a particular place, which was based on many traditional methods such as the set of collaborative filtering algorithms. Most research discusses the model…

Information Retrieval · Computer Science 2019-01-01 Jionghao Lin , Yiren Liu

Multi-objective recommender systems (MORS) provide suggestions to users according to multiple (and possibly conflicting) goals. When a system optimizes its results at the individual-user level, it tailors them on a user's propensity towards…

Information Retrieval · Computer Science 2023-10-17 Patrik Dokoupil , Ladislav Peska , Ludovico Boratto

In this work, we present an approach for mining user preferences and recommendation based on reviews. There have been various studies worked on recommendation problem. However, most of the studies beyond one aspect user generated- content…

Information Retrieval · Computer Science 2017-02-10 Xuan-Son Vu , Seong-Bae Park
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