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Social bots are now deeply embedded in online platforms for promotion, persuasion, and manipulation. Most bot-detection systems still treat behavioural features as static, implicitly assuming bots behave stationarily over time. We test that…
A local culture denotes a commonly shared behaviour within a cluster of firms. Similar to social norms or conventions, it is an emergent feature resulting from the firms' interaction in an economic network. To model these dynamics, we…
We study the relationship between the sentiment levels of Twitter users and the evolving network structure that the users created by @-mentioning each other. We use a large dataset of tweets to which we apply three sentiment scoring…
Affective polarization, or, inter-party hostility, is increasingly recognized as a pervasive issue in democracies worldwide, posing a threat to social cohesion. The digital media ecosystem, now widely accessible and ever-present, has often…
State-of-the-art neural dialogue systems excel at syntactic and semantic modelling of language, but often have a hard time establishing emotional alignment with the human interactant during a conversation. In this work, we bring Affect…
Emotions play a significant role in teamwork and collaborative activities like software development. While researchers have analyzed developer emotions in various software artifacts (e.g., issues, pull requests), few studies have focused on…
In this paper, we proposed a conceptual model to predict the chat experience in a natural language generation dialog system. We evaluated the model with 120 participants with Partial Least Squares Structural Equation Modeling (PLS-SEM) and…
A pressing challenge for coming decades is sustainable and just management of large-scale common-pool resources including the atmosphere, biodiversity and public services. This poses a difficult collective action problem because such…
The rise of social media has fundamentally transformed how people engage in public discourse and form opinions. While these platforms offer unprecedented opportunities for democratic engagement, they have been implicated in increasing…
As people increasingly seek emotional support and companionship from AI chatbots, understanding how such interactions impact mental well-being becomes critical. We conducted a four-week randomized controlled experiment (n=981, >300k…
We introduce and investigate by numerical simulations a number of models of emotional agents at the square lattice. Our models describe the most general features of emotions such as the spontaneous emotional arousal, emotional relaxation,…
Bots have been playing a crucial role in online platform ecosystems, as efficient and automatic tools to generate content and diffuse information to the social media human population. In this chapter, we will discuss the role of social bots…
Conversational AI agents are commonly applied within single-user, turn-taking scenarios. The interaction mechanics of these scenarios are trivial: when the user enters a message, the AI agent produces a response. However, the interaction…
Conversational agents (CAs) are increasingly embedded in daily life, yet their ability to navigate user emotions efficiently is still evolving. This study investigates how users with varying traits -- gender, personality, and cultural…
Networked environments shape how information embedded in narratives influences individual and group beliefs and behavior. This raises key questions about how group communication around narrative media impacts belief formation and how such…
Perception and expression of emotion are key factors to the success of dialogue systems or conversational agents. However, this problem has not been studied in large-scale conversation generation so far. In this paper, we propose Emotional…
As voice assistants (VAs) become increasingly integrated into daily life, the need for emotion-aware systems that can recognize and respond appropriately to user emotions has grown. While significant progress has been made in speech emotion…
Multi-agent systems - systems with multiple independent AI agents working together to achieve a common goal - are becoming increasingly prevalent in daily life. Drawing inspiration from the phenomenon of human group social influence, we…
Recent years have witnessed great progress on building emotional chatbots. Tremendous methods have been proposed for chatbots to generate responses with given emotions. However, the emotion changes of the user during the conversation has…
We present a data-driven algorithm to model and predict the socio-emotional impact of groups on observers. Psychological research finds that highly entitative i.e. cohesive and uniform groups induce threat and unease in observers. Our…