Related papers: Dispute Resolution Using Argumentation-Based Media…
Mediation is an important method in dispute resolution. We implement a case based reasoning approach to mediation integrating analogical and commonsense reasoning components that allow an artificial mediation agent to satisfy requirements…
Mediation is often treated as an extension of negotiation, without taking into account the unique role that norms and facts play in legal mediation. Additionally, current approaches for updating argument acceptability in response to…
Online spaces involve diverse communities engaging in various forms of collaboration, which naturally give rise to discussions, some of which inevitably escalate into conflict or disputes. To address such situations, AI has primarily been…
Automated negotiation can be an efficient method for resolving conflict and redistributing resources in a coalition setting. Automated negotiation has already seen increased usage in fields such as e-commerce and power distribution in smart…
Joint narratives are often used in the context of reconciliation interventions for people in social conflict situations, which arise, for example, due to ethnic or religious differences. The interventions aim to encourage a change in…
Explainable Artificial Intelligence (XAI) systems, including intelligent agents, must be able to explain their internal decisions, behaviours and reasoning that produce their choices to the humans (or other systems) with which they…
In conflict, people use emotional expressions to shape their counterparts' thoughts, feelings, and actions. This paper explores whether automatic text emotion recognition offers insight into this influence in the context of dispute…
As the field of explainable AI (XAI) is maturing, calls for interactive explanations for (the outputs of) AI models are growing, but the state-of-the-art predominantly focuses on static explanations. In this paper, we focus instead on…
Negotiation is a crucial ability in human communication. Recently, there has been a resurgent research interest in negotiation dialogue systems, whose goal is to create intelligent agents that can assist people in resolving conflicts or…
The human-centric explainable artificial intelligence (HCXAI) community has raised the need for framing the explanation process as a conversation between human and machine. In this position paper, we establish desiderata for Mediators,…
Legal dispute mediation plays a crucial role in resolving civil disputes, yet its empirical study is limited by privacy constraints and complex multivariate interactions. To address this limitation, we present AgentMediation, the first…
Negotiation is one of the crucial abilities in human communication, and there has been a resurgent research interest in negotiation dialogue systems recently, which goal is to empower intelligent agents with such ability that can…
Consider learning a decision support assistant to serve as an intermediary between (oracle) expert behavior and (imperfect) human behavior: At each time, the algorithm observes an action chosen by a fallible agent, and decides whether to…
We present a novel framework designed to extend model reconciliation approaches, commonly used in human-aware planning, for enhanced human-AI interaction. By adopting a structured argumentation-based dialogue paradigm, our framework enables…
Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…
In recent years, large language models (LLMs) have made significant advancements in developing human-like and engaging dialogue systems. However, in tasks such as consensus-building and persuasion, LLMs often struggle to resolve conflicts…
Negotiation is a very common interaction between automated agents. Many common negotiation protocols work with cardinal utilities, even though ordinal preferences, which only rank the outcomes, are easier to elicit from humans. In this work…
Service providers commonly provide only a fixed catalog of services to their clients. Both clients and service providers can benefit from service negotiation, in which a client makes a query for a specific service, and the provider counters…
Cooperative bargaining games are widely used to model resource allocation and conflict resolution. Traditional solutions assume the mediator can access agents utility function values and gradients. However, there is an increasing number of…
With the proliferation of web technologies it becomes more and more important to make the traditional negotiation pricing mechanism automated and intelligent. The behaviour of software agents which negotiate on behalf of humans is…