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With the advances in deep learning, tremendous progress has been made with chit-chat dialogue systems and task-oriented dialogue systems. However, these two systems are often tackled separately in current methods. To achieve more natural…

Computation and Language · Computer Science 2021-10-18 Xinyan Zhao , Bin He , Yasheng Wang , Yitong Li , Fei Mi , Yajiao Liu , Xin Jiang , Qun Liu , Huanhuan Chen

Creating and deploying customized applications is crucial for operational success and enriching user experiences in the rapidly evolving modern business world. A prominent facet of modern user experiences is the integration of chatbots or…

This study investigates the use of Artificial Intelligence (AI)-powered, multi-role chatbots as a means to enhance learning experiences and foster engagement in computer science education. Leveraging a design-based research approach, we…

Artificial Intelligence · Computer Science 2023-08-09 Cassie Chen Cao , Zijian Ding , Jionghao Lin , Frank Hopfgartner

Higher education scholars are interested in an artificial intelligence (AI) technology called ChatGPT, which was developed by OpenAI. Whether ChatGPT can improve learning is still a topic of debate among experts. This concise overview of…

Computers and Society · Computer Science 2024-03-29 Joshua Ebere Chukwuere

To build Sounding Board, we develop a system architecture that is capable of accommodating dialog strategies that we designed for socialbot conversations. The architecture consists of a multi-dimensional language understanding module for…

Computation and Language · Computer Science 2020-05-07 Hao Fang

Chatbots are software typically embedded in Web and Mobile applications designed to assist the user in a plethora of activities, from chit-chatting to task completion. They enable diverse forms of interactions, like text and voice commands.…

Software Engineering · Computer Science 2025-03-10 Rocco Gianni Rapisarda , Davide Ginelli , Diego Clerissi , Leonardo Mariani

Since the advent of chatbots in the commercial sector, they have been widely employed in the customer service department. Typically, these commercial chatbots are retrieval-based, so they are unable to respond to queries absent in the…

Computation and Language · Computer Science 2022-06-10 Safa Zaid , Aswah Malik , Kisa Fatima

In this paper, we describe the foundations for generating a chatbot out of a website equipped with simple, bot-specific HTML annotations. The approach is part of what we call conversational web browsing, i.e., a dialog-based, natural…

Computers and Society · Computer Science 2020-10-22 Pietro Chittò , Marcos Baez , Florian Daniel , Boualem Benatallah

While ChatGPT may help students to learn to program, it can be misused to do plagiarism, a breach of academic integrity. Students can ask ChatGPT to complete a programming task, generating a solution from other people's work without proper…

Artificial Intelligence · Computer Science 2023-10-02 Hapnes Toba , Oscar Karnalim , Meliana Christianti Johan , Terutoshi Tada , Yenni Merlin Djajalaksana , Tristan Vivaldy

Generative AI tools such as ChatGPT now provide novice programmers with unprecedented access to instant, personalized support. While this holds clear promise, their influence on students' metacognitive processes remains underexplored.…

Human-Computer Interaction · Computer Science 2025-11-07 Boxuan Ma , Huiyong Li , Gen Li , Li Chen , Cheng Tang , Yinjie Xie , Chenghao Gu , Atsushi Shimada , Shin'ichi Konomi

The rise of online programming education has necessitated more effective, personalized interactions, a gap that PythonPal aims to fill through its innovative learning system integrated with a chatbot. This research delves into PythonPal's…

Human-Computer Interaction · Computer Science 2025-03-24 Sirinda Palahan

Dialogue systems, commonly known as chatbots, have gained escalating popularity in recent times due to their wide-spread applications in carrying out chit-chat conversations with users and task-oriented dialogues to accomplish various user…

Computation and Language · Computer Science 2024-06-18 Sahisnu Mazumder , Bing Liu

Advancements in artificial intelligence (AI), speech recognition systems (ASR), and machine learning have enabled the development of intelligent computer programs called chatbots. Many chatbots have been proposed to provide different…

Cryptography and Security · Computer Science 2020-12-03 Sofian Hamad , Taoufik Yeferny

With the growing use of artificial intelligence in classrooms and online learning, it has become important to understand how students actually interact with AI tools and how such interactions match with traditional ways of learning. In this…

Applications · Statistics 2025-12-02 Prathamesh Muzumdar , Sumanth Cheemalapati

In the evolving landscape of digital education, chatbots have emerged as potential game-changers, promising personalized and adaptive learning experiences. This research undertook an in-depth exploration of ChatGPT's potential as an…

Human-Computer Interaction · Computer Science 2024-02-26 Holger Arndt

This work describes an automatic news chatbot that draws content from a diverse set of news articles and creates conversations with a user about the news. Key components of the system include the automatic organization of news articles into…

Computation and Language · Computer Science 2021-05-13 Philippe Laban , John Canny , Marti A. Hearst

Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…

Computers and Society · Computer Science 2025-02-11 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh

ChatGPT has recently gathered attention from the general public and academia as a tool that is able to generate plausible and human-sounding text answers to various questions. One potential use, or abuse, of ChatGPT is in answering various…

Computers and Society · Computer Science 2023-04-17 Sanjay Deshpande , Jakub Szefer

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Human-Computer Interaction · Computer Science 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

Campus climate surveys play a pivotal role in capturing how students, faculty, and staff experience university life, yet traditional methods frequently suffer from low participation and minimal follow-up. We present TigerGPT, a new AI…

Human-Computer Interaction · Computer Science 2025-04-22 Jinwen Tang , Songxi Chen , Yi Shang
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