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Community-based question answering (CQA) platforms are crowd-sourced services for sharing user expertise on various topics, from mechanical repairs to parenting. While they naturally build-in an online social network infrastructure, they…

Social and Information Networks · Computer Science 2015-08-26 Imrul Kayes , Nicolas Kourtellis , Francesco Bonchi , Adriana Iamnitchi

The analysis of sentimental posts about software testing on Stack Overflow reveals that motivation and commitment of developers to use software testing methods is not only influenced by tools and technology. Rather, attitudes are also…

Software Engineering · Computer Science 2023-04-25 Mark Swillus , Andy Zaidman

Context: Stack Overflow is very helpful for software developers who are seeking answers to programming problems. Previous studies have shown that a growing number of questions are of low quality and thus obtain less attention from potential…

Computation and Language · Computer Science 2022-08-26 Fengji Zhang , Xiao Yu , Jacky Keung , Fuyang Li , Zhiwen Xie , Zhen Yang , Caoyuan Ma , Zhimin Zhang

Generalized reciprocity -- the tendency to help others after receiving help oneself -- is widely theorized as a mechanism sustaining cooperation on online knowledge-sharing platforms. Yet robust empirical evidence from field settings…

Social and Information Networks · Computer Science 2026-04-06 Lenard Strahringer , Sven Eric Prüß , Kai Riemer

In this paper, we present a framework for Question Difficulty and Expertise Estimation (QDEE) in Community Question Answering sites (CQAs) such as Yahoo! Answers and Stack Overflow, which tackles a fundamental challenge in crowdsourcing:…

Social and Information Networks · Computer Science 2018-04-24 Jiankai Sun , Sobhan Moosavi , Rajiv Ramnath , Srinivasan Parthasarathy

Controversial posts are those that split the preferences of a community, receiving both significant positive and significant negative feedback. Our inclusion of the word "community" here is deliberate: what is controversial to some…

Computation and Language · Computer Science 2019-04-17 Jack Hessel , Lillian Lee

Context: Navigating the knowledge of Stack Overflow (SO) remains challenging. To make the posts vivid to users, SO allows users to write and edit posts with Markdown or HTML so that users can leverage various formatting styles (e.g., bold,…

Computation and Language · Computer Science 2024-04-29 Shahla Shaan Ahmed , Shaowei Wang , Yuan Tian , Tse-Hsun , Chen , Haoxiang Zhang

Technical Questions and Answers (Q&A) sites, such as Stack Overflow (SO), accumulate a significant variety of information related to software development in posts from users. To ensure the quality of this information, SO encourages its…

Software Engineering · Computer Science 2025-08-20 Musengamana Jean de Dieu , Peng Liang , Mojtaba Shahin , Arif Ali Khan

Large language models like ChatGPT efficiently provide users with information about various topics, presenting a potential substitute for searching the web and asking people for help online. But since users interact privately with the…

Social and Information Networks · Computer Science 2025-02-11 Maria del Rio-Chanona , Nadzeya Laurentsyeva , Johannes Wachs

Community Question Answering (cQA) forums are very popular nowadays, as they represent effective means for communities around particular topics to share information. Unfortunately, this information is not always factual. Thus, here we…

Computation and Language · Computer Science 2018-03-09 Tsvetomila Mihaylova , Preslav Nakov , Lluis Marquez , Alberto Barron-Cedeno , Mitra Mohtarami , Georgi Karadzhov , James Glass

Community Question Answering (CQA) in different domains is growing at a large scale because of the availability of several platforms and huge shareable information among users. With the rapid growth of such online platforms, a massive…

Information Retrieval · Computer Science 2024-03-06 Rima Hazra , Debanjan Saha , Amruit Sahoo , Somnath Banerjee , Animesh Mukherjee

Inquiry is fundamental to communication, and machines cannot effectively collaborate with humans unless they can ask questions. In this work, we build a neural network model for the task of ranking clarification questions. Our model is…

Computation and Language · Computer Science 2018-06-14 Sudha Rao , Hal Daumé

Explanations are essential in software engineering (SE) and requirements communication, helping stakeholders clarify ambiguities, justify design choices, and build shared understanding. Online Q&A forums such as Stack Overflow provide…

Software Engineering · Computer Science 2026-01-22 Martin Obaidi , Kushtrim Qengaj , Hannah Deters , Jakob Droste , Marc Herrmann , Kurt Schneider , Jil Klünder

Since its release in November 2022, ChatGPT has shaken up Stack Overflow, the premier platform for developers queries on programming and software development. Demonstrating an ability to generate instant, human-like responses to technical…

Software Engineering · Computer Science 2025-07-10 Leuson Da Silva , Jordan Samhi , Foutse Khomh

Enriched by natural language texts, Stack Overflow code snippets are an invaluable code-centric knowledge base of small units of source code. Besides being useful for software developers, these annotated snippets can potentially serve as…

Software Engineering · Computer Science 2016-08-09 Di Yang , Aftab Hussain , Cristina Lopes

Programmers often seek help from Q\&A websites to resolve issues they encounter during programming. Stack Overflow has been a widely used platform for this purpose for over a decade. Recently, revolutionary AI-powered platforms like ChatGPT…

Software Engineering · Computer Science 2023-08-29 Jinrun Liu , Xinyu Tang , Linlin Li , Panpan Chen , Yepang Liu

The choice of programming language is a very important decision as it not only affects the performance and maintainability of the software but also dictates the talent pool and community support available. To better understand the…

Software Engineering · Computer Science 2020-06-03 Samarth Tambad , Rohit Nandwani , Suzanne K. McIntosh

Stack Overflow is a popular Q&A platform where users ask technical questions and receive answers from a community of experts. Recently, there has been a significant increase in the number of answers generated by ChatGPT, which can lead to…

Software Engineering · Computer Science 2026-02-05 Suyu Ma , Chunyang Chen , Hourieh Khalajzadeh , John Grundy

Discussion threads form a central part of the experience on many Web sites, including social networking sites such as Facebook and Google Plus and knowledge creation sites such as Wikipedia. To help users manage the challenge of allocating…

Social and Information Networks · Computer Science 2013-04-18 Lars Backstrom , Jon Kleinberg , Lillian Lee , Cristian Danescu-Niculescu-Mizil

Platforms are increasingly relying on algorithms to curate the content within users' social media feeds. However, the growing prominence of proprietary, algorithmically curated feeds has concealed what factors influence the presentation of…

Human-Computer Interaction · Computer Science 2025-08-11 Jackie Chan , Fred Choi , Koustuv Saha , Eshwar Chandrasekharan
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