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As the uni-cultural studies of website usability have matured, the paucity of cross-cultural studies of usability become increasingly apparent. Moving toward these cross-cultural studies will require the development of a new tool to assess…
In general, Web pages are intended for large screen devices using HTML technology. Admittance of such Web pages on Small Screen Devices (SSDs) like mobile phones, palmtops, tablets, PDA etc., is increasing with the support of the current…
The importance of promoting sustainable and environmentally responsible practices is becoming increasingly recognized in all domains, including tourism. The impact of tourism extends beyond its immediate stakeholders and affects passive…
Websites have become increasingly important in people's lives, fulfilling a wide range of needs across various domains such as shopping, education, news, and booking. Among the most heavily used website categories are online shopping…
In this paper we explore the opportunities brought by cognitive augmentation to provide a more natural and accessible web browsing experience. We explore these opportunities through \textit{conversational web browsing}, an emerging…
In this paper, we explore the challenges of ensuring security and privacy for users from diverse demographic backgrounds. We propose a threat modeling approach to identify potential risks and countermeasures for product inclusion in…
This paper presents some findings from a study researching the diffusion and adoption of online retailing in Saudi Arabia. Although the country has the largest and fastest growing ICT marketplace in the Arab region, e-commerce activities…
This is a short position paper drawing on experience working with the UK banking industry and their disabled and ageing customers in the Business Disability Forum, a UK non-profit member organisation funded by a large body of UK private and…
Accessible design for some may still produce barriers for others. This tension, called access friction, creates challenges for both designers and end-users with disabilities. To address this, we present the concept of softerware, a system…
Mobile-based financial services have made it possible for the traditionally unbanked to access infrastructure that have been routinely unattainable. Researchers have explored how these systems have made for safer environments to send and…
The rapid emergence of generative AI has changed the way that technology is designed, constructed, maintained, and evaluated. Decisions made when creating AI-powered systems may impact some users disproportionately, such as people with…
Social media has had a significant impact on our individual lives, including our behavior regarding the purchasing of daily products. This study investigates the factors influencing Omani nationals' intentions to obtain products via social…
Multiple official languages within a country along with languages common with other countries demand content consistency in both shared and unshared languages during information sharing. However, inconsistency due to conflict in content…
In today's world anybody who wants to access any information the first choice is to use the web because it is the only source to provide easy and instant access to information. However web readers face many hurdles from web which includes…
Access to content and services online is increasingly important for everyone, including people with disabilities. National commitments, including the Americans with Disabilities Act, and international resolutions, including the United…
Disparity in spatial accessibility is strongly associated with growing inequalities among urban communities. Since improving levels of accessibility for certain communities can provide them with upward social mobility and address social…
Pedestrian accessibility is an important factor in urban transport and land use policy and critical for creating healthy, sustainable cities. Developing and evaluating indicators measuring inequalities in pedestrian accessibility can help…
The diverse range of Internet enabled devices both mobile and fixed has not only impacted the global economy but the very fabric of human communications and lifestyles. The ease of access and lowered cost has enabled hitherto diametrically…
Recommender systems are essential for personalizing digital experiences on e-commerce sites, streaming services, and social media platforms. While these systems are necessary for modern digital interactions, they face fairness, bias,…
The research content hosted by arXiv is not fully accessible to everyone due to disabilities and other barriers. This matters because a significant proportion of people have reading and visual disabilities, it is important to our community…